Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Hideout

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Hideout is a super social eco-friendly hostel offering excellent value for money, super clean rooms and an awesome atmosphere. Our price includes:

- FREE Breakfast (7-10am) - 2 FREE ice cold beers each day (7-8PM) - FREE Shots @ 9pm - FREE Chill-out Room with 100's of movies - FREE swimming pool with super comfy bean bags - FREE fast wifi throughout our building - FREE City Map - FREE use of board games - FREE hot showers after check-out - FREE luggage storage - FREE advice on what to do and see - FREE to use computer - FREE to use pool table - FREE Air conditioning - Tour & Transport booking service - Ultra clean rooms - Friendly helpful staff - Laundry service (Paid)

Our ultra modern building provides a large swimming pool surrounded by lush tropical gardens, a chill-out room with hundreds of movies plus our busy hostel bar and restaurant offers super tasty food including a variety of asian dishes, vegetarian options, tasty burgers, and freshly baked pizzas plus happy hours throughout the day. Join us each evening for a few games of pool or giant jenga plus we have event's each day!

Water and energy saving features through-out our building include a huge solar system for hot water, energy saving air-conditioning, low cost filtered water dispenser for guest's to cut down on plastic use, no plastic straws, our lighting is low energy and all plastic bottles and cans are recycled.

Our high standard rooms are a mixture of dormitories/private rooms and all have air conditioning, are cleaned daily and come with free wifi access. All dormitory rooms are equipped with lockers and lights/power points for each bed. A/C in the dormitory rooms is off automatically between 11am and 5pm to conserve energy View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.2

  • Location 9.3

  • Staff 9.2

  • Atmosphere 9.1

  • Cleanliness 9.4

  • Facilities 9.5

Latest Reviews

  • 10.0


    18 Jan 2020
    The staff were very accommodating! Katie was extremely helpful with everything. Even either side of our check-in and check-out they let us take showers and rest in the chill out room. Thank you so much! Really would recommend and stay again.
    England, Couple, 25-30
  • 10.0


    04 Jan 2020
    The most chill and friendly hostel I have stayed at. The staff here are unbelievably inviting and friendly. I have social anxiety but I met a lot of fellow travelers here and partied with them and staff every night. It's really close to pub street and central Siem Reap. The pool is also very nice and wifi is fast. Plus they give you a good cooked breakfast and 2 free beers every night. You can't beat that value. I would definitely recommend!
    USA, Male, 25-30
  • 10.0


    27 Dec 2019
    Loved this hostel! Rooftop has a great view of surrounding town. People were super friendly. We had the downstairs double room so the bar was loud one night but earplugs in and we were sound asleep. The pool is great - some cracked tiles though so be careful for sliced up toes... only a 5-10 min walk to the town. Great place!
    Australia, Couple, 25-30
  • 9.4


    02 Jan 2020
    Nice social atmosphere even it was not that busy. Good events every night. Close to Pub Street. Great staff and the whole location with the pool is great. Just the bunk beds sucked a little.
    Germany, Male, 25-30
  • 9.1


    15 Jan 2020
    All rooms have balconies, heated pool that's actually clean, free breakfast, and 2 free beers each night. Need I say more? Breakfast is loads of options (fried eggs on toast, fried rice, beans on toast, etc). All the staff is lovely and the reps Brandon and Aiden made sure everyone was having a hoot each night. (Special shout out to Brandon who took hospitality to the next level and we often saw helping guests even when he was most definitely off his shift already. Super chill party hostel.
    USA, Mixed Group, 18-24
  • 9.1


    27 Dec 2019
    Really great hostel overall! The girls at the desk helped book a trip to Angkor Wat, and answered all my questions! The bar and restaurant served delicious cocktails and good food, not overly priced! I had a private room next to the pool, and although a bit noisy at night, it was very clean, spacious, and enjoyable! Just close enough to pub street, to walk, yet far enough to not hear the noise! Would stay again!
    USA, Female, 25-30
  • 9.1


    23 Dec 2019
    Decent place, would happily have stayed longer and may return sometime!
    England, Male, 31-40
  • 8.6


    24 Dec 2019
    Everything is great about the hostel, except for the bed bugs!!!
    South Africa, Female, 18-24
  • 7.7

    Very Good

    30 Dec 2019
    Staff were unhelpful and kinda rude, both the receptionists and the volunteer bartenders. The hostel was super clean and all though they would play music loud, it doesn’t keep you up. We were disappointed because reception let a clearly drunk man check-in at 1:30 AM to the 10 person dorm. He had yelled “f** you” to a friend in the lobby, was extremely disruptive and I didn’t think that was very safe for everyone else in the room.
    USA, Female, 18-24
  • 6.9


    29 Dec 2019
    Hostel was clean and tidy. Do NOT use their bus company they suggest for transfers. Staff weren't the most helpful. Definately a party hostel. Pool area and bar is good.
    New Zealand, Couple, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • DVD's
  • Foosball
  • Pool Table
  • Wi-Fi