Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.5
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

By day Serendipity is a vibrant, laid back and beautiful place for people that are travelling and by night the upstairs turns into one of Hoi An's "GROOVIEST" night clubs. It's also the only place playing AMAZING music that is open until LATE. Don't worry about noise or safety, we have gone out of our way to make sure to have that covered. Its a bright, clean and safe location for everyone to enjoy themselves at their own accord. We usually have DJs that that play all over the world visiting to play for us, as well as talented in-house foreign DJs. Our bar also doubles as a cocktail bar with cocktails inspired from all over the world.

Our hostel tends to aim towards travelers such as solo, couples and people in friend groups. We do not recommend this place to families or people travelling with children.

Our accommodation is clean, comfortable and quiet. Our facilities are also clean and new.

We also have a wonderful common area for our guests if you need to do some work or just need to relax.

Our staff are a nice mix between Western and Vietnamese. They are extremely friendly and always willing to help,

Our kitchen offers a delicious Mexican, Western and local menu for our guests and is open until 10pm. Our recipes come straight from Mexico.

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.5

  • Location 9.5

  • Staff 8.8

  • Atmosphere 8.0

  • Cleanliness 8.3

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    17 Nov 2018
    Good place to stay. Met nice people very social. Thank you for wonderful time!
    USA, Female, 25-30
  • 9.7

    Superb

    22 Dec 2018
    Lovely little place! Clean and comfortable with very friendly people. Nice quiet location and decent little food menu. Check in/out was quick and easy and there’s a nice chilled atmosphere. Only concern was no locks on the dorm door, but there are decent lockers and a security guard so I felt safe enough. Stay was made extra comfortable by the kind and helpful Fabio (this guy went out of his way to assist with any requests!). I will be back!
    England, Female, 31-40
  • 9.4

    Superb

    26 Aug 2018
    They give you a bottle of water and a cool towel when you arrive. A nice welcome! A breakfast very basic. I also got the trek day tour to Bach Ma mounted. Don't miss it! A nice and worth paying experience. I was planing to do it on my own but it was maybe a better choice with this tour
    Greece, Male, 41+
  • 2.9

    Rating

    31 Dec 2018
    Be VERY careful booking this hostel! We arrived on New Years Eve with a room that I had booked 3 weeks earlier. When we arrived, the man working informed us that there was no room available... apparently the hostel had been overbooked a few times. It had clearly been flagged before our arrival but they made no effort to contact us so we could make alternative arrangements. They just left us to try and find something else on one of the busiest nights of the year with no compensation.
    Australia, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Foosball
  • Nightclub
  • Pool Table

Policies

  • Credit Cards Not Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Things to Note

1. Check in Time: from 13:00, latest check-in time is 23 p.m. If you arrive after 6:00p.m, please send us a message, if not we will automatically sell your bed. Thank you!
2. Check out Time: till 12:00
3. Cash payment only upon check in at the property.
4. At least 1 day advance notice for free cancellation.
5. For group booking (more than 3people), we try our best to organize all of you in the same room but our dorm is small (3-4 people), so sometimes it is impossible. Please notice this before make your reservation.
General:
No curfew.
No Smoking.
Reception working hours 07:00-23:00.


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