Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
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Property Description

At The Hostel we provide comfortable accommodation at great rates! We understand that whether traveling as a tourist, backpacker or getting away with friends, comfort and budget are high on the list of priorities - we provide that and more.
Located directly opposite Haymarket Train Station in the West End, The Hostel is only a 15-minute walk to the West End of Princes Street. We are also opposite the city's busiest bus interchange so you will have no problems transporting yourself in and out of the neighborhood.
Edinburgh Castle and the famous Royal Mile are a must-see and are easily accessible on foot or by public transport. Right on our doorstep, we have the wonderful St Mary's Cathedral, a popular tourist landmark. An easy 15 - 20 minute stroll is the infamous Grassmarket area & there is a range of bars and restaurants within 100 meters of The Hostel.
Please read all the details below before you book for an understanding of why we think 'The Hostel' is the place for you to stay in Edinburgh for the single traveler or groups of up to 95!

Facilities we offer include:

*No curfew!
*Free hot showers (24 hours)
*24 Hrs Free WI-FI
*Free tea and coffee facilities
*Pool table - (available from 08:00 a.m. - 23:00 p.m. only)
*Kitchen - (available from 08:00 a.m. - 23:00 p.m. only)
*Free use of common areas and garden.
*Lounge with Digital TV with surround sound speakers - (available from 08:00 a.m. - 23:00 p.m. only) *
*24 hour access key card security entry
*Free Luggage Storage for just one suitcase. If you have more than one bag, we can only receive if there is availability and will also have to pay the extra volume
*Laundry (wash and dry for £8) this is subject to availability as hostel laundry is done in house.
* Friendly & Informative Staff

In case of violate of the Hostel rules, following fines we will be applied:
Eating inside the room (£ 10)
Smoking in not designated area (£ 10)
If you lose your access key (£ 5 ) as well as the locker key (£ 12,50)
Checkout after 11am (£ 20)
Misconduct with the Hostel's regiment. (£ amount charged according to the severity of the conduct)

PLEASE NOTE that there are limited electrical sockets in the dormitories. These plugs can only be used for charging mobile phones and laptops. Using these plugs for anything else will automatically shut off the power. Items left to charge are done so at the owners own risk and the hostel cannot be held responsible for any items in the rooms or the public areas. There are extra sockets in the public areas. We ask guests to please remove items when they have finished charging to allow other guests access to the sockets.


Other Important Information:
*Children under 18 are not permitted in the dorm rooms. Anyone booking children into one of our dorm rooms will not be allowed to stay and will be required to find themselves alternative accommodation.
*ALL guests checking into the hostel must have a photographic ID with them in the form of passport, driving license etc. Unfortunately check in will not be permitted unless a photo ID is provided.
*No pets are permitted in the hostel
*We do not have lift access in the hostel and all rooms are accessible by stairs only
*Free Internet Access Available
*Check in is from 2pm and check out is before 11am. Luggage can be left with us outside these times.


The female dorm is only available for booking by females. If a male reserves this room your booking will be canceled and the deposit will not be refunded. All other dorms are mixed sex.
*Triple rooms consist of a lower double bed and upper single bed.
*Family room consists of 3 single bunks and 1 lower double bunk.

Due to the high demand for accommodation in Edinburgh over New Year, guests will be asked to settle 50% of their total amount, which is non-refundable, one month prior to arrival when booked into the hostel between:
29 December - 2 January (Inclusive)
If canceling for these dates we require no less than 2 weeks notice for there to be no further charges made to your credit card. Canceling within 2 weeks of your arrival date will see the total remaining balance of your bill charged to the credit card details provided to us with your booking.

NON REFUNDABLE RATE CONDITIONS - Bookings made on a non refundable rate are non refundable and no modifications or cancellations are permitted. Full payment will be taken in full when the booking is made to the card provided at the time of booking. Deposits are paid to Hostelworld and the balance is charged at the Hostel

For STANDARD RATE BOOKINGS, Cancellations must be received by 2pm, 2 days prior to your arrival date to prevent any penalty fees being charged to your credit card. If you have booked with an agent online or in person, any deposit made to them is non-refundable unless this has been previously arranged with them. Canceling a booking within 2 days of the arrival date or failure to arrive at the hostel on your booked day of arrival will see the equivalent of one nights room rate charged to the credit card details provided to us with the booking and your booking will be canceled for any further nights you have booked.

Group Bookings

Please note that if you are a group of 8 or more people different policies and additional supplements may apply. Disturbing other residents will also result in a penalty charge, the amount will be determined on a case by case basis.

On street parking is available in pay and display bays which are payable between the hours of 0830 and 1830hrs Monday to Saturday. Parking is free overnight and on Sundays only. We do not have private parking at the hostel. There is also a 24 hour NCP Car Park nearby on Castle Terrace. View House Rules

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Reviews & Ratings

  • Value For Money 6.5

  • Security 7.1

  • Location 8.0

  • Staff 7.6

  • Atmosphere 6.3

  • Cleanliness 5.9

  • Facilities 6.1


Latest Reviews

  • 10.0

    Superb

    17 Sep 2022
    Really enjoyed my stay, despite disrespectful people having loud phone conversations on their phone until 3am. Staff is amazing! Ambiance is really cool. It was really clean. Location is perfect. Thank you!
    Canada, Female, 31-40
  • 10.0

    Superb

    07 Aug 2022
    Really friendly staff!!
    Germany, Female, 18-24
  • 9.1

    Superb

    08 Sep 2022
    Great location, friendly staff and brilliant to have so somewhere to store our bikes. Showers were nice and hot. But guys, once your bed sheets get holes in them it’s time to replace them.
    England, Couple, 41+
  • 9.1

    Superb

    01 Aug 2022
    I had a great stay! The staff were kind, flexible, and very competent. I would absolutely stay again :)
    Malta, Female, 25-30
  • 6.9

    Good

    30 Jul 2022
    The Hostel is in a great location, right across from Haymarket station. This property has no lift, so beware if you’re bringing heavy luggage. The rooms are quite small and have no storage room for luggage or personal belongings. The beds don’t have curtains, outlets or lamps. However it is cheap, safe and reliable nonetheless
    Australia, Female, 18-24
  • 6.6

    Good

    03 Sep 2022
    The staff were really nice, the location is good, it is easy to access to the public transport, there are nice restaurants near and it is no too far to the historic centre. Also, it is possible to keep the bag before do check-in which is amazing. However I think the space in the rooms is not enough for the people, the beds are so close to each other and there was some strange people sleeping.
    Colombia, Female, 25-30
  • 5.7

    Rating

    06 Aug 2022
    The hostel had a nice location near the railway which is very convenient for transit but we had a serious problem to sleep well. Promiscuity was too much in room 10 and it was made worse because of the aluminium bunkbeds which were squeaking each time someone was turning during their sleep... multiply that by 12. Then there was the door. The room's door which was very heavy and slamming each time someone was entering or leaving the room. Multiply that by 12. It was a nightmarish symphony.
    France, Female, 25-30
  • 4.0

    Rating

    14 Aug 2022
    On arrival I was given a dirty look by the barman. Speaking of dirty, the kitchen was disgusting and I wouldn't dare use it during my stay. The beds were fine, but the rooms were hot and the lockers were tiny. None of the showers worked properly due to low water pressure. No atmosphere and a couple weird characters, including bin divers and potential homeless who stank and were unclean. It is right next to Haymarket Station, so isn't an issue to get to central during the day. All around poor.
    England, Male, 18-24
  • 3.7

    Rating

    01 Aug 2022
    Staff weren’t friendly, room keys barely worked, bathrooms were always messy and unclean. Wouldn’t recommend staying here. Only positive was that the location wasn’t terrible. Very close to the station and some nice restaurants.
    Australia, Female, 18-24
  • 2.0

    Rating

    07 Aug 2022
    Wifi did not work, dirty, small, mostly volunteers working so not very helpful.
    USA, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
Services
  • 24 Hour Security
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Pool Table
  • Wi-Fi


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