Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Nice Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

The Hostel offers you the ideal accommodation to make your stay in Hamburg a unique experience. Decide for our clean, spacious and inexpensive single or multi-bedded rooms and save money on the important things.
We look forward to seeing you!

Whether for your city trip, your business trip, your musical trip or your event at the O2 World, the Imtech Arena and the trade fair and convention center. With The Hostel in Hamburg you always find the right choice in the best location.

The Hostel was newly renovated and looks forward to your visit!
Here you will find everything about our service:
• All rooms are cleaned every day, as well as the kitchen, communal baths (several times a day) and the lounge area.
• Drinks and coffee are also available 24 hours a day
• We have a small lockable closet in all rooms with bunk beds of 90 × 200, as well as for each guest.
• Our house is open around the clock, you can come and go as you wish. Our reception is open 24 hours a day.

The Hostel Policies & Conditions:

Cancellation policy: 72 hours before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .
Please contact us in advance for late arrival.

Payment upon arrival by cash, credit cards (Visa, Mastercard), debit cards.
This property may pre-authorise your card before arrival.

Taxes not included:
0.54 EUR per person per night for bookings under 25.00 EUR.
1.07 EUR per person per night for bookings of 50.00 EUR and more.

Breakfast not included. We offer a communal kitchen.

24 hour Reception.
No curfew.
No pets allowed.
Extra charge for bed linen 3.00 EUR per person. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.5

  • Security 6.3

  • Location 6.5

  • Staff 7.5

  • Atmosphere 6.3

  • Cleanliness 7.0

  • Facilities 6.7

Latest Reviews

  • 9.1


    07 Jun 2018
    Good price quality ratio
    Germany, Male, 25-30
  • 7.7

    Very Good

    02 Jul 2019
    Really out of the way from everything. They have hidden charges for the sheets and towels, which kinda got me mad. The workers were nice though and the bed was comfy
    USA, Male, 18-24
  • 6.6


    27 Jul 2019
    It is a bit far from the city center but close to a bus and S-Bahn station. We didn't have key for our shared room, we could only rent one for a small locker. There's a kitchen where guests can cook. One of the staff members was not very approachable. For a one night stay its OK.
    Mexico, Female, 18-24
  • 6.3


    30 Jun 2018
    I stayed in an extremely small room with two bunk beds, it was quite far away from public transit, and the showers were communal and had no curtains.
    USA, Female, 18-24
  • 6.0


    13 Jul 2019
    This is like a cheap hostel. did not meet any backpackers there. location is far. the staff is so so. building is very simple and super small, only the beds and you barely walk in the room. don't feel super secure for your property.
    China, Male, 25-30
  • 5.7


    14 Jul 2018
    far away, for one night not bad
    Spain, Male, 41+
  • 5.1


    22 Mar 2019
    I didn’t feel safe with my stuff being around since anyone can come in and there’s not keys for your dorm, there was this lady’s that has been staying there for a while and look! I am not mental health doctor! But she definitely was struggling with some mental issues, and the staff didn’t seem to care, she smelled really bad and was talking by herself all day and night. I book for 2 days but end up staying for one, it was really far from downtown Hamburg, I just didnt have a good experience :(
    Colombia, Male, 25-30
  • 4.9


    12 Jun 2018
    When we arrived to the hostel the atmosphere was very unwelcoming. They had cancelled our booking because they said our bank card was invalid even though it worked just fine. Me and my friend have same kind of bank cards and those have been working everywhere else we have stayed during our one month trip. So we had to pay twice the booking fee and whole price when we arrived there. Bed sheets were dirty (smelled like man) and you had to pay extra for those too. This isn't women-friendly place..
    Finland, Female, 18-24
  • 4.6


    20 Aug 2018
    Staff not friendly at all, the rooms don't seem clean and very small, the location is also pretty bad, far from everything. Is a quiet place to sleep though.
    Brazil, Male, 25-30
  • 3.7


    20 Aug 2018
    Very unwelcoming and no atmosphere, seems like the lady doesn't want anyone over there. No security or keys for the rooms also.
    Brazil, Male, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Linen Not Included
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities