Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

*Important Notice*
Due to the outbreak of Coronavirus, our hostel will not accommodate any travelers who have recently been to Mainland China, Hong Kong, Macau, Japan, Italy, Iran, Singapore, and South Korea for less than 14 days or show any relevant symptoms of the infection. Upon arrival, you will be required to present your passport with a valid visa in order to check-in. To anyone who fails to comply with these requirements, our hostel reserves the right to reject the reservation.

The Hosteller New Delhi is a backpacker hostel that gives a person the space to relax, think and connect. We provide quality budget accommodation and believe in keeping the backpacker vibe alive all the time. Located within walking distance from Ashram Metro station on the Pink Line(the most convenient one to be on), we are close enough to most of the heritage sites in Delhi but far enough to escape most of the noise.

The Hosteller only makes those promises that can be delivered and we are transparent in our processes.

Comfortable beds, clean bathrooms, free Wi-Fi are the obvious services that a hostel offers. Besides these, there is a fully equipped community kitchen, common room with huge projected screen, inhouse games, paid laundry and you get help whenever needed.

Check In/Check Out policies

•Check In: 13:00
•Check Out: 11:00
•In case the traveller arrives earlier than the check in time, the guest can hangout in the common area till check in time. (However, if the guests are arriving as early as 5:30-6 AM, it is highly recommended to book a bed for the previous night to ensure a good night’s sleep)
•Late check out can be available on prior request and is subject to availability
•Travellers can keep the luggage, post check out, at the hostel’s cloak room, in case of late departure from respective cities.
Booking policies
•The Hosteller, a chain of backpackers’ hostels, is a super cool, young, vibrant and is unlike a hotel that encourages travellers and young backpackers from all around the world. It functions as a community style and a self serving facility with coworking environment. However, for these reasons, we recommend the travellers/solo travellers/backpackers/group of friends/families/pets and everyone else visiting our hostels to NOT treat us like a hotel
•All guests must be of at least 18 years + to reserve and stay in our hostels
•According to government regulations, it is mandatory for guests to present valid photo identification at the time of check-in
•The identification proofs accepted are passport, aadhar card, driving license and voter ID card. PAN Card is not accepted as a valid ID card. Guests with local IDs will not be allowed admission at all our hostels
•100% payment is mandatory during check in
•Non resident guests visit timing: 10:00 AM - 08:00 PM and are not allowed inside the rooms/dorms
•In case of people travelling in a group, accommodation in same dorm room is subject to availability
•Local laws, above the company policy, shall be applicable as per case basis
•Management is not to be held responsible for personal belongings of the guests and travellers shall be responsible for their luggage and other essentials while staying at the hostel
•Pets are strictly not allowed in all our hostels
•Should any action by a traveller be deemed inappropriate by the management or if any inappropriate behaviour is brought to the attention, the management reserves the right (after the allegations have been investigated) to take action in the matter.
•Right to admission is reserved.

Important Notes
•Every foreign guest at all The Hosteller hostels must carry and present during the time of check-in with their passport and a valid visa in originals.
•Every Pakistani guest at all The Hosteller hostels must carry and present during the time of check-in with an additional residence permit letter from the Indian High Commission in Islamabad along with the passport and valid visa in originals.
•Local residents are not allowed to stay at The Hosteller. Local residents i.e. people living in the city or any adjoining areas where a The Hosteller is located are not allowed to stay at the The Hosteller in the respective city. The staff at all the hostels will ascertain the city of the guests’ residence on the basis of the address proof that the guests provided during check-in.

Cancellation Policy
•In case of cancellations 72 hours prior to arrival time (1300 hours), 100% booking amount will be refunded
•In all other cases, a 100% cancellation amount would be charged
•We have a 3 day cancellation policy (i.e. 72 hours from the standard check-in time 13:00). Your booking amount is eligible for a refund only if we are informed 72 hours in advance. Failure to inform us within this time will result in cancellation charges. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.0

  • Location 8.3

  • Staff 9.1

  • Atmosphere 8.8

  • Cleanliness 9.0

  • Facilities 8.8

Latest Reviews

  • 10.0


    06 Mar 2020
    I loved it
    USA, Male, 41+
  • 10.0


    20 Feb 2020
    It was far better than I expected. Bed was cheap but they didn't compromise with the service. Comfy beds, friendly staff. They also helped me to set my Rajasthan itinerary which was great as I was confused what to do next. They have a travel desk too. They keep the cafe closed once in a week for I don't know what, may be maintaince but that is okay because metro is nearby and we can go to chandani chock for some yummy food. Definitely recommend.
    India, Female, 18-24
  • 10.0


    18 Feb 2020
    Great location in the south of Delhi near to Ashram metro stations and a quick access to great food and local markets. The hotel is clean and a very sociable place to be thanks to the wonderful, close-knit staff there. Thanks for a wonderful stay.
    India, Male, 25-30
  • 10.0


    18 Feb 2020
    Good hostel, very close to the metro station (around 200 metres and 3 minutes to reach), private lockers and curtains with each bed so that you avoid unnecessary attention from fellow travellers, great place to socialise with other travellers in common spaces and during many events that the hostel does, food served was tasty and cheap, overall a good option in a great neighbourhood in Delhi. We also went to Agra day tour with the hostel which was great and totally in our budget.
    England, Male, 18-24
  • 10.0


    17 Feb 2020
    We loved the hostel in and out. Stayed here for 2 nights only but wished we could stay longer. We partied almost every night when one evening we went on a pub crawl by the hostel and it was absolutely crazy. Hostel was always full of travellers and people were happy to stay here. They have got huge common room in the basement with great interiors and a foosball table and movie projector. We had a lovely experience here and think would be back in a few days. Cheers.
    Portugal, Male, 25-30
  • 9.7


    18 Mar 2020
    Amazing place amazing people! Love the place. Would definitely recommend this hostel.
    USA, Male, 18-24
  • 9.1


    14 Mar 2020
    Stayed in the deluxe 2 person suite, found it to be very nice. Light blocking curtain also helps with sound from traffic and the windows do a good job of muffling the sound when closed. Location is close to a metro line but other than that it’s not very convenient to anything. Nicest hostel I’ve ever stayed in, I recommend it.
    USA, All Female Group, 25-30
  • 8.3


    01 Mar 2020
    Solid dorm beds with curtains, and showers are spot on. Location is great in terms of right next to metro, but other than that it's not convenient for restaurants (so you'll probably end up having to eat at the hostel in the evenings, which is relatively expensive for what you get, unless you prepay for a meal package at check in), and far from sites, though you can use the metro easily to get around. Warm beer was their speciality, 3 days in a row, lack of organisation to put any in fridge!
    England, Male, 41+
  • 5.4


    05 Mar 2020
    I wouldn’t go back, it‘s clear it used to be a hotel before. There is one bathroom for a dorm of 10, it‘s always dirty, I told reception the shower head was always falling and nothing was done. The sink was disgusting. Food was ok, the staff aren’t that memorable apart from Aniket, he was the best thing about the place! Some of the girls were quite rude when you asked a question. No hostel vibe, lots of locals using it for interviews and business meetings. There are definitely better places.
    England, Female, 31-40
  • 5.4


    03 Mar 2020
    The hostel was fine. You can’t really expect a lot when it’s this cheap, so it’s a fine value for the money. The staff was nice and engaging, but at times not that helpful and didn’t try very hard to help. The staff was also very noisy at times and played very loud music in the common area, which could be heard everywhere at the hostel. Location is okay.. you have to drive to get to the attractions though.
    Denmark, Female, 18-24
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Parking
  • Reading Light
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Nightclub
  • Wi-Fi