Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Hostello

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description


PLEASE NOTE: Due to the pandemic emergency, the breakfast will not be served for hygienic-sanitary reasons and the use of the kitchen will not be allowed for the same reasons. We are so sorry but it is necessary!

Our 4-storey building boasts an outdoor garden and renovated cellar. At the Reception Desk, you will find Anna, Matteo, Gianni, Annalisa, and the rest of our fantastic staff waiting to greet you with a smile. We are at your disposal, ready to suggest the best tourist itineraries, where to eat, and everything else you need to know to enjoy Verona to the fullest.
Breakfast and wi-fi are included in the price of your nightly stay. Luggage storage, tour desk, and a laundry room with a laundry machine and a dryer.
Amenities include: a kitchen at your disposal, a comfortable relaxation area (complete with TV, books, and board games), and a magical garden where you can drink a glass of wine while chatting with other interesting travellers like yourself.Free luggage storage available before your check in or after your check out.

The University of Verona is also located in Veronetta, making it a trendy neighbourhood full of clubs, bars, galleries, eateries, shops, and nightlife. The Hostello is conveniently located on Via Venti Settembre, which is a main bus line linking to many destinations.
Main attractions such as Juliet’s famous balcony, the lively Piazza Bra, and the magnificent Roman amphitheatre are only a short 15 - 20 minute walk away from the Hostello.

We offer rooms containing 4, 6 and 8 beds (choose from mixed or female only). All rooms have full en suite bathroom plus a second bathroom with a shower and sink. Sheets and towels are included. There are also balconies, air conditioning, wi-fi, private lockers with key, and everything else you need to make your stay comfortable.

The Hostello Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 15:00 to 21:00.
Check out before 11:00.

Payment upon arrival by credit cards, and cash.
This property may pre-authorise your card before arrival.

Taxes not included - occupancy tax 1.50 EUR per person every 5 nights.

24 hour Reception.
No curfew.
Non smoking.
The maximum period of stay is of 10 days. View House Rules


At The Hostello, Anna, Matteo, Gianni and Annalisa are all waiting to give you a warm Italian welcome. Let us show you an authentic side to our historic city from our central location in Veronetta – the university district. Grab a book and take a seat in our garden, or head down to our renovated cellar to meet other guests. After a free breakfast, ask at our tours desk to see about a wine tour on bike or a day in the Dolomites. After a day out, stretch out on a sofa in our TV room or take charge of the foosball table.


We're located among student-favourite bars, restaurants and galleries, and steps away from Verona’s amphitheatre and the Castelvecchio Museum. Relive Shakespeare's classic scenes on the balcony at Juliet’s House, a 14-minute walk away. Then stop by Piazza Bra for pizza or ice cream – 19 minutes away on foot. From the airport, you'll be with us in 40 minutes. Take the 199 bus to Verona station, then hop on the 11 bus to Via Venti Settembre – our street and a main bus line. Coming via train? Take the 161 bus to Verona Porta Nuova and then the 51 to us.

Rooms and Dorms

We’ve made our mixed and female-only dorms, as well as private doubles, as homely as possible with plants and ornaments dotted around. All rooms are en-suite, with more bathrooms in the hall. Towels and linen are included, plus a locker with a key. Keep cool with the air con, or go for a room with a balcony so you can sit out, snap pics and bask in the warm Italian evenings.

Extras and activities

Backpack full of washing? We have a laundry room for that. We also have a kitchen where you can test your skills and cook up a pasta dish or pineapple pizza if you're feeling creative. Then jump on the free Wi-Fi to call home or pick up a new book from our exchange.

View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.6

  • Location 8.9

  • Staff 9.8

  • Atmosphere 9.4

  • Cleanliness 9.5

  • Facilities 9.5

Latest Reviews

  • 10.0


    01 Sep 2020
    One of the best hostels I've ever stayed in! The staff are amazing, so sweet and super helpful. The entire place is spotless. Wifi isn't super strong in the rooms, but honestly...does it need to be? And the location is really great. Close enough to the city center to easily walk back and forth, but far enough away (being on the other side of the river) that it's quiet and peaceful at night, with beds that are surprisingly comfortable.
    USA, Female, 25-30
  • 10.0


    01 Aug 2020
    The Hostello in Verona was a wonderful place to start my backpacking trip around Europe. Very clean, very well maintained, with comfortable beds and a nice kitchen. It is close to the historic center of Verona, opposite the street from a minimarket, and surrounded by places to go and get food or drinks. The staff are very welcoming and friendly. The locks use codes, which is very handy. They also have a cat who thinks he is an alarm clock, but he only wakes up the staff.
    France, Male, 18-24
  • 10.0


    28 Jul 2020
    The staff make this place. Ana and Matteo are superb hosts and make the place feel homely with their cat wandering around. The rooms and bathrooms are very clean, spacious and modern and the living space is great for meeting others. They really do deserve to make it through this strange time. Would definitely recommend and return to!
    England, Male, 25-30
  • 10.0


    21 Feb 2020
    Loved this hostel and Verona. It is in a great location, as I walked everywhere. I wish that I could have stayed more than two nights.
    USA, Female, 41+
  • 9.7


    21 Sep 2020
    Lovd it! The hostel, the garden, the kitchen, the hosts, the cat, the other travelers. Will definitely recomend tobothers, and stay there again if i go to Verona again.
    Norway, Female, 41+
  • 9.7


    30 Jul 2020
    The couple that manages this place was the most welcoming, friendly and almost setting a family like vibe to a hostel I’d ever seen! Combined with the excellent location (slightly outside of the center but not in some dodgy neighborhood, rather the quaintest quarter in Verona - Veronetta, super close to a great view spot), furnishing and cleanliness, this made for one of my best hostel experiences ever
    England, Female, 18-24
  • 9.4


    16 Sep 2020
    Great hostel, so homey and the staff are lovely! Bedrooms are very clean and modern with nice balconies. Garden is also a highlight too! Huge kitchen with everything you could need, was just a shame they couldn’t provide any free breakfast. Although I understand why, I felt as though it would have been possible to do wrapped items for example, especially with so few people in the hostel. Other than that an amazing hostel would definitely come back 🤩
    England, Female, 18-24
  • 9.4


    31 Aug 2020
    I had a wonderful stay at the Hostello. The owners were so lovely and helpful and I wish I could have stayed longer. The bedrooms were spacious and the bed was very comfortable. My favourite thing however was Mercutio, the hostel cat who I immediately fell in love with. I couldn’t recommend this place higher!
    Australia, Female, 18-24
  • 9.1


    21 Sep 2020
    Staff are amazing, very welcoming on arrival and have great tips of things to do in the city. Lovely place, would recommend!
    England, Male, 25-30
  • 9.1


    31 Aug 2020
    Best stocked hostel kitchen I've ever seen, with lots of stuff in the free food section. Everyone I met here was lovely, the staff are brilliant. The cherry on the cake is undoubtedly the cats!!! Mercucio is the love of my life, his tail is so fluffy!!! Location is good as it's quite close to a station but also not far from the centre, a bit of a dead area though, but I really enjoyed every moment I spent in this hostel.
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Common Room
  • Dishwasher
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Games Room


  • 2020

    8th, Best for solo female travellers

  • 2020

    9th, Worldwide Small Hostel

  • 2019

    7th, Best for solo female travellers

View all Award Winners