Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

All group reservations must be fully pre paid before arrival and payments are non refundable.

Additional Terms and Conditions

Regarding large groups, we have special conditions of payments to guarantee the reservation. To assure that the group will actually stay in the dates you referred, it will be necessary to be done two advance payments (50% each) of the total value - one in the moment of the reservation and another one month before the arrival of the group (preferably). At the time of check in, each person will have to give a deposit of 30 euros to assure that magnetic keys and padlocks are not lost or any other reason that could appear during your stay. If there is no reason to activate the deposit, the total value of the deposit will be given in the act of the check out.
Other terms and conditions apply and will be informed upon group confirmation.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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The House of Sandeman - Hostel & Suites

  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to the world's first Branded Hostel!

Step into the world of Sandeman Port Wines, at The House of Sandeman Hostel & Suites. Set in one of Porto’s most iconic buildings, this hostel is right on top of the Sandeman wine cellars, and right on the edge of the river Douro, overlooking the Porto downtown area. We are located in Vila Nova de Gaia, only 5 minutes away from Porto Historic Centre. Once you have crossed the Dom Luís I Bridge you are in Porto, ready to discover some of the best landmarks and attractions of this city such as Ribeira Square, the Porto´s Promenade and River Bank (Ribeiro do Porto), Museu do Carro Elétrico or Casa da Musica, amongst other wonders and attractions of our city.

All dorms at the House of Sandeman Hostel & Suites have their own private full bathrooms ( up to 4 per dorm), with complimentary shower gel, shampoo and hairdryer. The custom designed beds are inspired by the Port Wine barrels and come with king-sized single mattresses for extra comfort. All reservations include breakfast and a bath towel.

The 12 private suites include their own full bathrooms, with complimentary shower gel, shampoo and hairdryer. The suites feature a double bed, TV, AC and decorated with Sandeman artwork. 9 suite also feature riverfront views. All reservations include breakfast and a bath towel.

Guest are also invited to join in the several activities organised by staff members, taking place in the guest lounge. The heart and soul of the hostel, the guest lounge is also where the kitchen is located, as well as the front desk/ bar. Perfect to grab a drink and get to know your fellow travellers!

The House of Sandeman - Hostel & Suites Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 15:00.
Check out before 12:00.

Payment upon arrival by cash, credit cards, debit cards for flexible rates.
For non-refundable booking the total amount for the reservation will be charged before arrival.
This property might pre-authorize your credit card before arrival.

Breakfast is included. The breakfast selection varies according the type of room booked.

General:

No curfew.
We do not accept customers younger than 16 years of age.
Non smoking.
The maximum period of stay is 14 days.

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 10.0

  • Location 9.8

  • Staff 9.9

  • Atmosphere 9.5

  • Cleanliness 9.8

  • Facilities 9.9


Latest Reviews

  • 10.0

    Superb

    09 Dec 2018
    The best hostel I have ever had the pleasure of staying in! The staff were very friendly and welcoming and the hostel is BEAUTIFUL. In such a great location overlooking Porto and with many restaurants nearby as well as a short walk to everything Porto has to offer, I can’t recommend this hostel enough!
    Australia, Female, 18-24
  • 10.0

    Superb

    05 Dec 2018
    It was a great experience, the view from my room is priceless and the room is just amazing, the staff is very helpful and knowledgeable. I will certainly come back.
    Canada, Female, 31-40
  • 10.0

    Superb

    28 Nov 2018
    It’s just the right place! Best hostel I have ever stayed!
    Brazil, Male, 25-30
  • 9.1

    Superb

    04 Dec 2018
    Absolutely enjoyed this place. The only downfall is the atmosphere: not the best place to make loads of new friends. Was a nice quiet, clean stay tho with a cool vibe!
    USA, Male, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Cable TV
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Things to Note

The House of Sandeman - Hostel & Suites Policies and Conditions:

Cancellation policy for flexible rates: 48h before arrival. In case of cancellation, modification after this period the total amount for the reservation will be charged. In case of no-show the total amount for the reservation will be charged as a penalty. The total amount for the booking will be charged at the check-in.

Non-refundable rate: the total amount for the reservation will be charged in the moment of the booking. Penalty in case of cancellation, modification or no-show: 100% of the booking.


Check in from 15:00.
Check out before 12:00.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Breakfast is included. The breakfast selection varies according the type of room booked.

General:

No curfew.
We do not accept customers younger than 16 years of age.
Non smoking.
The maximum period of stay is 14 days.

*****Please bear in mind that if a property cannot pre authorise your card for any reason, they will email you to ask you for further details. Should they not receive a response from you within 48 Hours they would be then entitled to cancel your reservation due to insufficient card details. ******

All extra beds are on request: Children over 8 years / Adults - 30 euros per night.


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