Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Imperfect Hostel Hoi An

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are Imperfect hostel it means more. Located right in the central of the old town, so it will be easy for you guys to discover one of the most interesting place in the world. Furthermore, you guys are not just stayed in a normal place, you will feel like staying in a great hotel with high quality. You can try a craft local beer, a delicious cocktail in the Imperfect bar, you also can taste a cup of coffee in the morning by the way of Vietnamese in the Imperfect café. You also can join many special events every day like bicycle tour, cooking class,... Come to make you and me PERFECT.

You can drink cocktails for free in happy hours while joining our live games like beer pong.... We also have bike tours, street food tours, leather workshop, lantern workshop if you would like to keep active.

At Imperfect Hostel:
- Free breakfast
- Free water refills
- Free WiFi
- Free parking
- Free cocktail
- Airport & train station pick up and drop off
- Bicycle rental
- Motorbike rental
- Amazing foods tours
- Leather workshop classes
- Nightly event

***Property Policies & Conditions:
1. Cancellation policy: At least 3 days advance notice for free cancellation.
2. Check in from 14:00 to 22:00.
3. Check out before 11:00 am.
4. Payment upon arrival by cash only.
5. No Smoking in the room, smoking accepted in common area.
6. Reception working hours 08:30-22:00.

ATTENTION: If you're a group of 3,4 or 5 and you guys want to stay in the same room, please send us an email before you make a booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 9.7

  • Location 9.9

  • Staff 9.8

  • Atmosphere 9.1

  • Cleanliness 9.5

  • Facilities 9.2

Latest Reviews

  • 10.0


    04 Sep 2019
    Very nice hostel, clean and in the centre of old part of Hoi An. The common place is very cosy and staff is nice and eager to help, would recommend!
    Slovenia, All Female Group, 18-24
  • 10.0


    01 Sep 2019
    We stayed at the imperfect for 2 nights and had such an amazing time. The hostel is perfectly located at the heart of Hoi An and provides its costumers brightly cleaned facilities and very comfortable rooms. But the reason to really rave about was the kindness with which every single staff member spoke to us, being not only helpful but also very affectionate.
    Italy, Female, 31-40
  • 9.7


    18 Sep 2019
    Great hostel, the happy hour makes it easy to meet other travellers. Rooms are clean, spacious and comfortable with big lockers. The staff are really friendly and helpful too.
    Australia, Female, 25-30
  • 9.7


    11 Sep 2019
    Amazing hostel!! Very welcoming, lovely staff
    England, Couple, 18-24
  • 9.7


    07 Sep 2019
    I would highly recommend this hostel! Perfect location for walking access to both sides of the bridges, comfortable and clean, great breakfast made freshly each day.. but best of all.. the staff! The staff are SO helpful and go out of their way to give you good advice. Every thing recommended to me & booked via the hostel was amazing! Thank you for the amazing time in Hoi An!
    Australia, Female, 31-40
  • 9.4


    30 Aug 2019
    had such a lovely stay here. staff really friendly and welcoming! in the best location, right in the old town. free breakfast included & a drink in happy hour. would defo come back!!
    England, Female, 18-24
  • 9.4


    28 Aug 2019
    Amazing place, where the staff really made my stay special. Quyng is the absolutely sqeetest woman I have met, so genuine. She makes incredible linen clothing as well. She really made the stay extraordinary
    Denmark, Female, 18-24
  • 8.9


    10 Sep 2019
    Lovely little place in a great location. Rooms are small but clean and and cosy. The staff are super friendly, spoke great English and are really keen to help you with anything you want to do in Hoi An.
    England, All Female Group, 18-24
  • 8.9


    31 Aug 2019
    Very friendly staff and even better location, right next to the old town and plenty of bars Free vodka mixer at happy hour every night
    England, Couple, 18-24
  • 7.7

    Very Good

    17 Sep 2019
    The thing that makes this hostel good is the staff. super friendly and helpful. The main lady (sorry can't remember her name) is also a tailor and her clothes look beautiful - i wish i'd got something. However our room had no windows and the fan / air con was incredibly noisy, the room was also very small. the pillows and blanket were also nylon type fabric which made it quite sweaty to sleep.
    England, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Air Conditioning
  • Bicycle Parking
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities