Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Imperfect Hostel Hoi An

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are Imperfect hostel it means more. Located right in the central of the old town, so it will be easy for you guys to discover one of the most interesting place in the world. Furthermore, you guys are not just stayed in a normal place, you will feel like staying in a great hotel with high quality. You can try a craft local beer, a delicious cocktail in the Imperfect bar, you also can taste a cup of coffee in the morning by the way of Vietnamese in the Imperfect café. You also can join many special events every day like bicycle tour, cooking class,... Come to make you and me PERFECT.

You can drink cocktails for free in happy hours while joining our live games like beer pong.... We also have bike tours, street food tours, leather workshop, lantern workshop if you would like to keep active.

At Imperfect Hostel:
- Free breakfast
- Free water refills
- Free WiFi
- Free parking
- Free cocktail
- Airport & train station pick up and drop off
- Bicycle rental
- Motorbike rental
- Amazing foods tours
- Leather workshop classes
- Nightly event

***Property Policies & Conditions:
1. Cancellation policy: At least 3 days advance notice for free cancellation.
2. Check in from 14:00 to 22:00.
3. Check out before 11:00 am.
4. Payment upon arrival by cash only.
5. No Smoking in the room, smoking accepted in common area.
6. Reception working hours 08:30-22:00.

ATTENTION: If you're a group of 3,4 or 5 and you guys want to stay in the same room, please send us an email before you make a booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.6

  • Location 9.9

  • Staff 9.8

  • Atmosphere 9.1

  • Cleanliness 9.4

  • Facilities 9.1

Latest Reviews

  • 10.0


    11 Nov 2019
    Wonderful hostel! The staff are some of the friendliest and most helpful that I’ve ever met in a hostel, who gave amazing recommendations and suggestions for things to do and places to eat in Hoi An. It’s quite quiet, but easy to meet people during the free alcohol or spring rolls each evening. The location is less than a 5 minute walk to the river and night market. My friend and I got a free upgrade from a dorm to a twin room, which was cleaned every day, which was amazing!
    England, Female, 18-24
  • 10.0


    11 Nov 2019
    Lovely little place with even lovelier staff. By no means a party hostel but still a very social atmosphere. They help you out with everything you need!
    Austria, Female, 25-30
  • 10.0


    10 Nov 2019
    Awesome friendly staff, comfy beds and great location. Couldn’t ask for much more!
    Australia, Couple, 18-24
  • 10.0


    10 Nov 2019
    Perfect location, staff are so beautiful, rooms are clean! Great value for money
    Australia, Female, 25-30
  • 10.0


    08 Nov 2019
    The best people running a great hostel. Very great time!
    USA, Male, 25-30
  • 10.0


    30 Oct 2019
    The Staff were so lovely here from the time we arrived off a night bus! We were able to freshen up before heading off for the day. We had such a nice room for the two of us. Great common area out the front for socialising with other guests. Happy hour drinks are a bonus and great way to meet other travelers at the hostel. Breakfast was great too. We felt like we were at home here. Highly recommend staying here! Awesome place!!
    New Zealand, All Female Group, 31-40
  • 9.7


    07 Nov 2019
    Really nice hostel. Staff were friendly and professional. I spoke a lot with the guy working there - really friendly guy with great English.
    England, Male, 31-40
  • 9.7


    05 Nov 2019
    Best hostel we stayed at in Vietnam! Great atmosphere thanks to lovely owners and staff. Also the most gorgeous tailored linen clothes, best thing we had made there.
    England, Female, 18-24
  • 9.4


    26 Oct 2019
    Great value for money. Location was great and a good breakfast!
    Malta, Male, 18-24
  • 8.0


    29 Oct 2019
    A nice hostel in a great location in Hoi An. Breakfast was okay, it was a fairly standard hostel breakfast. Hostel was pretty quiet when I was there so may not be the best place if you’re looking to meet people.
    England, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Air Conditioning
  • Bicycle Parking
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities