Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Imperfect Hostel Hoi An

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are Imperfect hostel it means more. Located right in the central of the old town, so it will be easy for you guys to discover one of the most interesting place in the world. Furthermore, you guys are not just stayed in a normal place, you will feel like staying in a great hotel with high quality. You can try a craft local beer, a delicious cocktail in the Imperfect bar, you also can taste a cup of coffee in the morning by the way of Vietnamese in the Imperfect café. You also can join many special events every day like bicycle tour, cooking class,... Come to make you and me PERFECT.

You can drink cocktails for free in happy hours while joining our live games like beer pong.... We also have bike tours, street food tours, leather workshop, lantern workshop if you would like to keep active.

At Imperfect Hostel:
- Free breakfast
- Free water refills
- Free WiFi
- Free parking
- Free cocktail
- Airport & train station pick up and drop off
- Bicycle rental
- Motorbike rental
- Amazing foods tours
- Leather workshop classes
- Nightly event

***Property Policies & Conditions:
1. Cancellation policy: At least 3 days advance notice for free cancellation.
2. Check in from 14:00 to 22:00.
3. Check out before 11:00 am.
4. Payment upon arrival by cash only.
5. No Smoking in the room, smoking accepted in common area.
6. Reception working hours 08:30-22:00.

ATTENTION: If you're a group of 3,4 or 5 and you guys want to stay in the same room, please send us an email before you make a booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.9

  • Security 9.8

  • Location 10.0

  • Staff 9.9

  • Atmosphere 9.6

  • Cleanliness 9.8

  • Facilities 9.7

Latest Reviews

  • 10.0


    16 Jul 2019
    This hostel is actually perfect to all we need. The staff are very kind and helpful. Their breakfast starts at 7.30 but when they found out we were leaving at 7.30 and won't be able to catch the breakfast,the owner even offered to cook for us. The staff is very accomodating and this hostel feels like home. Beds are awesome and the room is always clean! Highly recommended when you are in Hoi An. Easy access to everything. Thank you so much!!!😍
    Philippines, All Female Group, 31-40
  • 10.0


    09 Jul 2019
    Really great hostel!! The staff are so friendly and the location is great! So close to the night market and old town! The beds are clean and comfortable, you won’t regret staying here!
    England, Male, 18-24
  • 10.0


    05 Jul 2019
    Great hostel owner, great facilities and great vibes!
    New Zealand, Male, 18-24
  • 10.0


    05 Jul 2019
    Prabably my favorite hostel in vietnam! Me and my brother stayed here for a few nights and it was incredible. Super chill, friendliest staff you will ever meet who are happy to help wherever they can, organised and insane location.. Just go, dont think, just book it.
    England, Male, 18-24
  • 10.0


    04 Jul 2019
    Amazingly friendly staff, which was the reason we stayed here a second time when we came back to Hoi An. Great location only a short minute walk to the centre of town and really good value.
    England, Male, 18-24
  • 9.7


    13 Jul 2019
    Nicest people in Vietnam, so so friendly, they went out of their way to be nice and helpful, really enjoyed their company. The aircon was a dreeeammm!! Best air con in my whole travels which you need as Hoi An is so hot. 2 min walk from food market and 5 min from the old town shops. Not a party hostel but still met some great people. Thanks for a lovely stay. GUYS BOOK HERE! #notsponsored just love this place so much 😁
    British Virgin Islands, Female, 25-30
  • 9.4


    16 Jul 2019
    Nice place. Excellent location. Clean rooms and nice environs. The bar serves drinks + a free (small) breakfast. Fellow guests hang out & connect instead of just being glued to their phones. Most of all, Chung & his staff are extremely helpful: when I had issues with the airport shuttle bus, he helped me on the phone. When my lamp was broken, he fixed it. Highly recommended!
    Germany, Male, 31-40
  • 9.1


    13 Jul 2019
    Lovely hostel in a great location right next to Old Town. The staff there are so friendly and helpful and speak really great English. We booked into a four bedroom dorm but were given a free upgrade to a private double room on arrival. Not much of an atmosphere but that was fine with us as we wanted a chill few days. (Only negative is breakfast finishes at 9am and we are lazy so missed it both days.)
    England, Female, 25-30
  • 8.9


    10 Jul 2019
    The owner is a extremely welcoming and helpful man. Slept well of the 3 nights we were there, air con was incredible as was 39 degrees outside. Breakfast was really good. Only issue was occasionally shower was not very hot.
    England, Male, 18-24
  • 8.6


    16 Jul 2019
    Very nice friendly place, so close to the centre! Staff are very helpful
    Scotland, Female, 18-24
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  • Free Breakfast
  • Free WiFi
  • Air Conditioning
  • Bicycle Parking
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities