Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Imperfect Hostels Downtown & Bar

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are Imperfect hostel it means more. Located right in the central of the old town, so it will be easy for you guys to discover one of the most interesting place in the world. Furthermore, you guys are not just stayed in a normal place, you will feel like staying in a great hotel with high quality. You can try a craft local beer, a delicious cocktail in the Imperfect bar, you also can taste a cup of coffee in the morning by the way of Vietnamese in the Imperfect café. You also can join many special events every day like bicycle tour, cooking class,... Come to make you and me PERFECT.

You can drink cocktails for free in happy hours while joining our live games like beer pong.... We also have bike tours, street food tours, leather workshop, lantern workshop if you would like to keep active.

At Imperfect Hostel:
- Free breakfast
- Free WiFi
- Free parking
- Free cocktail
- Airport & train station pick up and drop off
- Bicycle rental
- Motorbike rental
- Amazing foods tours
- Leather workshop classes
- Nightly event View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    07 Mar 2020
    Really nice and chill hostel. Great location and great free breakfast.
    Canada, Couple, 25-30
  • 10.0


    06 Mar 2020
    Fantastic hostel staff were super helpful, Tran and Anh helped with everything I needed. Free drink every night at 6pm and great bike tour
    Ireland, Male, 25-30
  • 10.0


    28 Feb 2020
    Helpful staff with good English, comfortable beds, super close to the night market and old town. New facilities, clean bathrooms, delicious and big free breakfast to top it off. Great place and great value!
    USA, Couple, 25-30
  • 10.0


    25 Feb 2020
    Initially I was sceptical of how many positive reviews there are, but as soon as we arrived we could see why. By far the best hostel we’ve stayed in during 2 months of travelling. The staff (particularly Tram) went out of their way to help us, knowing our names, recommending amazing tours but never being too pushy, and quickly turning laundry around. Vodka and spring rolls night was great and so sociable, would be ideal for solo travellers. Would recommend this hostel to anyone.
    England, All Female Group, 18-24
  • 10.0


    25 Feb 2020
    Perfect hostel, staff are lovely, facilities are new and work excellently, location is brilliant and really close to the night market and river. Would recommend this hostel to anyone.
    England, Male, 18-24
  • 10.0


    24 Feb 2020
    Great location, staff were really friendly and helpful. Free bike tour was great and free drinks at happy hour everyday. Great free breakfast. The room was a good size and clean. Would 100% recommend.
    England, Female, 18-24
  • 10.0


    21 Feb 2020
    The Imperfect (downtown) is so nice! Brand new facilities and super nice staff that gave great recommendations and were super helpful overall.
    USA, Female, 18-24
  • 10.0


    16 Feb 2020
    Our stay was great! We got free drinks every night and free breakfast every morning, ended up extending from one night to three! We were 3 people so we got a 3 person dorm for ourselves with a private bathroom, which made it luxurious at the low price range! The staff were super friendly and always willing to help! Would recommend to everyone who’s traveling on a budget.
    Norway, All Male Group, 18-24
  • 9.7


    24 Feb 2020
    would stay here again! And longer if possible, the location is perfect for the night market and exploring the ancient town. Vodka and spring rolls was funny and easy to meet new people! Tram is so so lovely and really attentive, she made our stay!
    England, Female, 18-24
  • 9.1


    22 Feb 2020
    Pros: v. clean, good showers, free drinks, good breakfast, very friendly staff, perfect location with relation to markets and old town, there is something going on every day Cons: very noisy (don't expect a good night's sleep or a lie-in because of music/talking from downstairs + construction), tours are always being pushed on you, staff can sometimes be overbearing but perhaps this is just me being cynical
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Air Conditioning
  • Book Exchange
  • Common Room
  • Hair Dryers
  • Indoor Swimming Pool
  • Meeting Rooms
  • Reading Light
  • Security Lockers
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Board Games
  • Nightclub
  • Wi-Fi