Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Imperfect Hostels Downtown & Bar

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are Imperfect hostel it means more. Located right in the central of the old town, so it will be easy for you guys to discover one of the most interesting place in the world. Furthermore, you guys are not just stayed in a normal place, you will feel like staying in a great hotel with high quality. You can try a craft local beer, a delicious cocktail in the Imperfect bar, you also can taste a cup of coffee in the morning by the way of Vietnamese in the Imperfect café. You also can join many special events every day like bicycle tour, cooking class,... Come to make you and me PERFECT.

You can drink cocktails for free in happy hours while joining our live games like beer pong.... We also have bike tours, street food tours, leather workshop, lantern workshop if you would like to keep active.

At Imperfect Hostel:
- Free breakfast
- Free WiFi
- Free parking
- Free cocktail
- Airport & train station pick up and drop off
- Bicycle rental
- Motorbike rental
- Amazing foods tours
- Leather workshop classes
- Nightly event

***Property Policies & Conditions:
Reception Hours: from 7:00 to 22:00
Check in from 14:00 to 21:00 .
Check out before 11:00 .
Cancellation policy: 2 days before arrival day. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Payment upon arrival by cash.
Taxes included.
Breakfast included.
No curfew.
We do not accept customers younger than 18 years of age.
Non smoking in room; but we have certain smoking area.

ATTENTION: If you're a group of 3 or 4 and you guys want to stay in the same room, please send us an email before you make a booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.9

  • Security 10.0

  • Location 9.9

  • Staff 10.0

  • Atmosphere 9.9

  • Cleanliness 10.0

  • Facilities 9.9

Latest Reviews

  • 10.0


    21 Feb 2020
    The Imperfect (downtown) is so nice! Brand new facilities and super nice staff that gave great recommendations and were super helpful overall.
    USA, Female, 18-24
  • 10.0


    16 Feb 2020
    Our stay was great! We got free drinks every night and free breakfast every morning, ended up extending from one night to three! We were 3 people so we got a 3 person dorm for ourselves with a private bathroom, which made it luxurious at the low price range! The staff were super friendly and always willing to help! Would recommend to everyone who’s traveling on a budget.
    Norway, All Male Group, 18-24
  • 10.0


    14 Feb 2020
    One of the best hostels I stayed on my trip. They do free spring rolls and free vodka shots
    Poland, Male, 31-40
  • 10.0


    28 Dec 2019
    We can't say enough about this hostel. We booked a dorm ro but we got free upgraded to private room. They arranged many activities for free everyday, so you will never get bored in here. The receptionist gril was really helpful, gave us many tips.
    Canada, Male, 18-24
  • 10.0


    28 Dec 2019
    It was a fun hostel, located right in the night market. They have free spring rolls and bicycle tour, which was so fun. Quynh and Tram were very welcoming and helpful every time they see me. The thing that I like most in this hostel is free drinks. Loved this hostel.
    USA, Female, 25-30
  • 10.0


    27 Dec 2019
    If I can give it more than 10/10, I will definitely do it. This hostel is brand new, facilities are so nice, I booked a dorm room but they free upgraded for me to twin room, that was so amazing. Staffs were really fun and nice, they always asked me what I enjoyed and gave me some tips. I forgot my phone in the hostel and they helped me to send it to my next destinatiom for free. Their service is the best.
    Australia, Female, 18-24
  • 10.0


    27 Dec 2019
    The location of this hostel is perfect, only 1 minute to the river bank, 1 minute to night market. They have many options to join some free activities, free bicycle tour, spring roll class. Great atmosphere in this hostel, if you're solo traveller it will be perfect for you. Room's so spacious, loved the bed in here, one of the best beds in vietnam. If I come back to hoi an, I will stay here again.
    USA, Male, 25-30
  • 9.4


    27 Jan 2020
    Good hostel in a good location. The only thing that could make it better would be more comfortable seating in the bar area. Thanks!
    USA, Male, 31-40
  • 9.4


    24 Jan 2020
    Stayed one quick night. Not much to add. But I had to checkout really early before breakfast time.. and the super kind guy made a breakfast for me. Found the mattress bit hard.
    Brazil, Male, 31-40
  • 7.7

    Very Good

    12 Feb 2020
    Very basic, barebones hostel -- clean but without any character whatsoever. Nice location for wandering the night markets and being able to hit up the bars at night along the river. Very clean. When I first checked in there was no one around so I felt a bit lonely but people do pop out here and there. It's just too basic of a place to create a social atmosphere. Good value for money though!
    USA, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Air Conditioning
  • Book Exchange
  • Common Room
  • Hair Dryers
  • Indoor Swimming Pool
  • Meeting Rooms
  • Reading Light
  • Security Lockers
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Board Games
  • Nightclub
  • Wi-Fi