Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Islander Chiang Mai (SHA Certified)

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Hello future Islanders!

The Islander is ran by myself & my girlfriend, Kate. Chiang Mai is her home town & I've spent a lot of time here, so between the two of us we know a lot about the city and surrounding areas! Feel free to pick our brains about all the must-see places and the top eats!

The Islander Hostel is located just 2 minutes away from the famous Saturday Night Market, 10 minutes walk to the Sunday Night Market, & not far from the Chiang Mai Gate with its fresh food and fruit markets every morning and night!

We are a modern Thai style hostel with 3 floors of air conditioned 8 bed dorm, private rooms, & plenty of space to hang out in the common areas. We’re just about to open our roof top chill out area, cant wait to see you there!

Our aim is to create a family hostel where you can come and feel at home straight away, with our friendly staff (English & Thai), bar and common areas where it is easy meet other travellers to talk about your days or to get the night started!

SHA Certified
The Islander Chiang Mai has now been SHA Certified which means the following, we strictly follow the Covid-19 control guidelines and ensuring the health and safety standards of our guests and staff are met to the highest degrees.

We are a fully licenced Tour Agent. So come and we can help to book your tour at any time, whether you want to go on the Elephant Sanctuary Experience, Zipline tour, Doi Inthanon Trekking, Thai Cooking School, Chiang Rai Temple tours, City Bike tours, Bus/minivan tickets to Pai / Islands, Slow Boat to Laos or Motorbike rent. Also even if you have not yet planned our staff have the best ideas to make your stay unforgettable.
We offer Fast, Secure and Reliable booking so you don't have to worry about being scammed.

Some extras to make your stay more enjoyable,
- Free strong Wifi
- Individually controlled air-conditioning
- Hot Showers
- Cable TV & Netflix
- 24 hr CCTV
- Luggage Storage (surcharge)
- Airport Transfer (surcharge)
- Tour information and recommended Service (surcharge)
100% satisfied guarantee.
Fast confirmed tour reservation.
Pick up/drop off from our front door.

***Property Policies & Conditions:
1. Cancellation policy: At least 3 days advance notice for free cancellation.
2. Check in from 14:00 - 22:00.
3. Check out before 11:00am.
4. Payment upon arrival by cash or credit card.
5. No curfew. Hostel door will be locked at 22:00 and only accessible by key card (given when check in).
6. NO smoking in Room, Smoking area out front.
7. Age restriction: 18 years old and above.
8. Reception working hours 09:00-22:00. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    12 Dec 2021
    Clean, well-maintained, comfortable, convenient to the Old City, and most of all, super friendly. Alex (one of the owners) was so helpful! He gave me the best recommendations for food, tours (I saved a ton of money by booking through him!), and sights. Most of all, he brought hostel guests together. Not super busy due to COVID, but folks who were there still bonded well. Not a party hostel (nowhere is in Chiang Mai right now), but very social in a chill way. One of the best hostels anywhere!
    USA, Male, 31-40
  • 10.0


    04 Jul 2020
    I had such a great stay here! I would definitely recommend The islander. Alex and Kate were great hosts you couldn't ask for better :) The room was clean and beds were very comfortable. The hostel is in a great area too. Alex also recommended lots of things for me to do in the area. I will be back for sure next time i am in Chiang Mai.
    England, Female, 25-30
  • 10.0


    14 Mar 2020
    Absolutely legends, great spot, super clean. Would recommend!
    Canada, All Female Group, 31-40
  • 10.0


    08 Mar 2020
    Had an amazing stay at this hostel. Alex is a great host, very communicative and helpful! The dorm and the bathroom are clean and the beds comfy. Would definitely recommend a stay at this place! (:
    Germany, Male, 18-24
  • 10.0


    02 Mar 2020
    Simply the best hostel in Chiang Mai! Alex is THE man!!!
    Canada, Female, 25-30
  • 10.0


    21 Feb 2020
    Alex is a phenomenal host. He was so helpful with everything. He gave me great advice on things to do inside the city. He helped me book a ticket to the Muay Thai fights. He helped me book a day trip to the National Park, and he was extremely friendly and kind!! Great host I highly recommend! The hostel is also very clean and tidy. I would stay here again if I return to Chiang Mai!
    USA, Male, 25-30
  • 10.0


    21 Feb 2020
    Alex was such a great host. Very chilled out and was great for recommending things to do in the city. He was really friendly and relaxed. The hostel itself was great, we had control of the aircon and a fan in our room and the whole place was kept pretty clean all the time. Was able to make friends in our dorm room really easily and ended up having a great night with them in town. The hostel is also right next to these great night food stalls so overall had a great time. 10/10
    England, Male, 18-24
  • 9.1


    13 Mar 2020
    Alex and Kate run a great hostel here. Place was clean and secure. And very close to the markets and old city. Alex was extremely helpful in all my tour bookings and giving the best recommendations around the city! Would definitely stay here again when back in Chiang Mai! Thank you for everything guys!
    USA, Male, 18-24
  • 9.1


    10 Mar 2020
    Everything I want and need in a hostel, very clean, comfy bed and a friendly helpful host. Alex helped me to get the most out of my stay in Chiang Mai by booking all of my activities for me, making everything hassle free.
    England, Male, 25-30
  • 9.1


    16 Feb 2020
    Nice hostel in a great location in Chiang Mai. Very short walk to the Old City. Private room was nice and comfortable with AC. Friendly host Alex very helpful to book buses, activities etc and provide info about the surrounding area. Stayed up late to check us in which was appreciated! Would stay again!
    Ireland, Couple, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi