Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hello future Islanders!

The Islander is ran by myself & my girlfriend, Kate. Chiang Mai is her home town & I’ve spent a lot of time here, so between the two of us we know a lot about the city and surrounding areas! Feel free to pick our brains about all the must-see places and the top eats!

The Islander Hostel is located just 2 minutes away from the famous Saturday Night Market, 10 minutes walk to the Sunday Night Market, & not far from the Chiang Mai Gate with it’s fresh food and fruit markets every morning and night!

We are a modern Thai style hostel with 3 floors of air conditioned 8 bed dorm, private rooms, & plenty of space to hang out in the common areas. We’re just about to open our roof top chill out area, can’t wait to see you there!

Our aim is to create a family hostel where you can come and feel at home straight away, with our friendly staff (English & Thai), bar and common areas where it is easy meet other travellers to talk about your days or to get the night started!

We are a fully licenced Tour Agent. So come and we can help to book your tour at any time, whether you want to go on the Elephant Sanctuary Experience, Zipline tour, Doi Inthanon Trekking, Thai Cooking School, Chiang Rai Temple tours, City Bike tours, Bus/minivan tickets to Pai / Islands, Slow Boat to Laos or Motorbike rent. Also even if you have not yet planned our staff have the best ideas to make your stay unforgettable.
We offer Fast, Secure and Reliable booking so you don't have to worry about being scammed.

Some extras to make your stay more enjoyable,
- Free strong Wifi
- Individually controlled air-conditioning
- Hot Showers
- Cable TV & Netflix
- 24 hr CCTV
- Luggage Storage (surcharge)
- Airport Transfer (surcharge)
- Tour information and recommended Service (surcharge)
100% satisfied guarantee.
Fast confirmed tour reservation.
Pick up/drop off from our front door.

***Property Policies & Conditions:
1. Cancellation policy: At least 3 days advance notice for free cancellation.
2. Check in from 14:00 - 22:00.
3. Check out before 11:00am.
4. Payment upon arrival by cash or credit card.
5. No curfew. Hostel door will be locked at 22:00 and only accessible by key card (given when check in).
6. NO smoking in Room, Smoking area out front.
7. Age restriction: 18 years old and above.
8. Reception working hours 09:00-22:00. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 9.9

  • Location 9.7

  • Staff 10.0

  • Atmosphere 9.6

  • Cleanliness 9.5

  • Facilities 9.5

Latest Reviews

  • 10.0


    17 Jan 2020
    This hostel was great! Alex did such a great job of making you feel welcome and at home! He also provided a map when we arrived and gave us great Recommendations for food, bars, activities, etc! Would 100% recommend!
    Canada, Female, 18-24
  • 10.0


    13 Jan 2020
    Great hostel to stay. Alex made sure all my needs were met and helped organised all the tours I wanted to do in advance. I enjoyed my stay here and would highly recommend The Islander for anyone travelling to Chiang Mai.
    Ireland, Male, 25-30
  • 10.0


    11 Jan 2020
    The islander hostel was the best hostel I’ve stayed at. It was extremely clean. Pictures on the website are exactly what you get. Alex the owner was amazing. Helped me decide what tours to go on and it was perfect. He knew exactly what he was talking about and he was extremely nice. I would 100% stay there again if I go back
    USA, Male, 31-40
  • 10.0


    30 Dec 2019
    I had an awesome time for NYE and 4ish days in CM. Alex & Kate do very well to get people interacting in the hostel making a warm, fun friendly atmosphere. Alex was a top guy and helped with booking Bamboo Elephant Trek & Rafting / Zip lines / Hiring a moped (it was delivered to the door in 5min). I was also very lucky to have a great crowd in during my time there, the city and area is great and if I am back I will sure to stay here again. Very clean, great location, secure and book directly ;)
    England, Male, 25-30
  • 10.0


    28 Dec 2019
    We loved this hostel, wish we could've stayed longer! The reviews were so good that even though it was booked for the second half of our Chiang Mai trip, we stayed here for the first half and switched hostels. We weren't disappointed! The private room was really really nice, and so were the dorms. Alex was great and super helpful, and invited us along with the hostel to go to the different markets. Convenient location right outside the walled city so everything is walking distance.
    USA, Mixed Group, 18-24
  • 10.0


    25 Dec 2019
    This place is awesome! The owner, Alex, went above and beyond to make sure my time in Chiang Mai was memorable. I stayed over Christmas. He and the community he has become a part of there hosted a Thai BBQ and organized a white elephant gift exchange for all the guest on the rooftop that evening! Most unique Christmas ever!!!
    USA, Male, 18-24
  • 10.0


    25 Dec 2019
    The place is phenomenal and Alex the owner is of the highest quality. He reached out to me via email on Xmas eve to ensure I’d arrive on time. Well, my flight was delayed and he worked with me to guarantee he’d be there to welcome me. The office closes at 10pm and he waited till 1am to let us in! That’s dedication that any traveler would embrace. The hostel is top-notch but the extra attention Alex gives makes all the difference. You’d be a fool to book anywhere else in Chiang Mai
    USA, Couple, 25-30
  • 10.0


    22 Dec 2019
    Great hostel, Alex is a good guy
    England, Male, 31-40
  • 10.0


    19 Dec 2019
    We had a lovely stay at Islander. Alex was very helpful and made us feel right at home.
    Canada, All Female Group, 25-30
  • 9.7


    02 Jan 2020
    I stayed at the islander for 3 nights in a private and then also came back for 1 night in a dorm after going up to Pai. Alex was an exceptional host, and if you’re looking for a hostel that really facilitates and enables you to do activities and really enjoy Chiang Mai then I definitely recommend it. Alex helped me organise tours and set me up with a really good scooter hire to ride up to Pai. Thank you Alex!
    Australia, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi