Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hello future Islanders!

The Islander is ran by myself & my girlfriend, Kate. Chiang Mai is her home town & I’ve spent a lot of time here, so between the two of us we know a lot about the city and surrounding areas! Feel free to pick our brains about all the must-see places and the top eats!

The Islander Hostel is located just 2 minutes away from the famous Saturday Night Market, 10 minutes walk to the Sunday Night Market, & not far from the Chiang Mai Gate with it’s fresh food and fruit markets every morning and night!

We are a modern Thai style hostel with 3 floors of air conditioned 8 bed dorm, private rooms, & plenty of space to hang out in the common areas. We’re just about to open our roof top chill out area, can’t wait to see you there!

Our aim is to create a family hostel where you can come and feel at home straight away, with our friendly staff (English & Thai), bar and common areas where it is easy meet other travellers to talk about your days or to get the night started!

We are a fully licenced Tour Agent. So come and we can help to book your tour at any time, whether you want to go on the Elephant Sanctuary Experience, Zipline tour, Doi Inthanon Trekking, Thai Cooking School, Chiang Rai Temple tours, City Bike tours, Bus/minivan tickets to Pai / Islands, Slow Boat to Laos or Motorbike rent. Also even if you have not yet planned our staff have the best ideas to make your stay unforgettable.
We offer Fast, Secure and Reliable booking so you don't have to worry about being scammed.

Some extras to make your stay more enjoyable,
- Free strong Wifi
- Individually controlled air-conditioning
- Hot Showers
- Cable TV & Netflix
- 24 hr CCTV
- Luggage Storage (surcharge)
- Airport Transfer (surcharge)
- Tour information and recommended Service (surcharge)
100% satisfied guarantee.
Fast confirmed tour reservation.
Pick up/drop off from our front door.

***Property Policies & Conditions:
1. Cancellation policy: At least 3 days advance notice for free cancellation.
2. Check in from 14:00 - 22:00.
3. Check out before 11:00am.
4. Payment upon arrival by cash or credit card.
5. No curfew. Hostel door will be locked at 22:00 and only accessible by key card (given when check in).
6. NO smoking in Room, Smoking area out front.
7. Age restriction: 18 years old and above.
8. Reception working hours 09:00-22:00. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.8

  • Location 9.7

  • Staff 9.9

  • Atmosphere 9.5

  • Cleanliness 9.8

  • Facilities 9.6

Latest Reviews

  • 10.0


    09 Aug 2019
    Had a fantastic stay at The Islander! Alex and Kate are so friendly and gave me loads of information and help to make the most out of my stay. The dorm is great value for money and was really clean, the beds are super comfy as well. The location is great with just a short walk to the local markets. I’d highly recommend staying at the Islander and I will definitely be back again!!
    Northern Ireland, Male, 25-30
  • 10.0


    13 Jul 2019
    The Islander is the perfect hostel, and Alex is the perfect host. The hostel is pristinely clean, and in a central location. A/C works great in the bedrooms and WiFi works well also. The showers were always hot, and Alex truly cares for his guests, giving directions, maps, and recommendations for tours, food, activities, etc. If ever I return to Chiang Mai, I will definitely stay here again!
    Canada, Female, 25-30
  • 10.0


    06 Jul 2019
    Clean, cozy rooms with air conditioning. Great location. Hosts were very kind and helpful with recommendations on pubs, night markets, which temples to visit and more. Highly recommended!
    Brazil, Female, 18-24
  • 10.0


    05 Jul 2019
    Perfect little place to chill out, meet great people, enjoy a calm atmosphere, and explore the city. Alex was so helpful when it came to recommendations. Will definitely stay here again if I find myself in Thailand in the future!
    USA, Female, 18-24
  • 10.0


    04 Jul 2019
    Alex (the owner) was extremely knowledgeable of the area and helped us a lot to make the most of our stay in Chiang Mai. The Islander is a short distance from the south wall and it’s lively every day. Alex and Kate make a great effort to bring the hostel residents together and it really shows. I would definitely come back!
    USA, All Male Group, 18-24
  • 10.0


    28 Jun 2019
    My friends and I loved this hostel. It was very clean, which is always appreciated. The location is nice because it's just outside the city, so it's quiet, but it's still within walking distance of everything. The hosts are great and offer discounts and advice on various attractions around Chiang Mai. The door locks at night and requires a key card to access, so we felt safe. Our only complaint was that there were not full sized lockers for our bags, only small lockers for valuables.
    USA, Female, 18-24
  • 9.7


    09 Jul 2019
    Outstanding staff.
    England, Male, 18-24
  • 9.4


    04 Aug 2019
    Love The Islander, couldn't pick anywhere better to stay in Chiang Mai. Alex is amazing, so friendly and helpful. Vibe is great with brilliant and social people staying there. Will definitely come back!
    England, Female, 25-30
  • 9.4


    29 Jun 2019
    The islander is a lovely hostel, its clean, has a good location next to the south gate and is social. Alex was a wonderful host, very helpful giving information about where to go what to do etc in the city, and you can book tours through him. He helps to make everyone feel included which I liked as I was a solo traveller, and he even sat and played cards with us in the evening which was nice. Would definitely book again.
    England, Female, 18-24
  • 8.6


    27 Jul 2019
    Had a great stay at the islander. the owner Alex and his girlfriend were really helpful and provided us with lots of information about attractions around Chiang Mai. They also helped us to organise a cooking class! The accommodation is very basic but comfortable and clean. It’s close enough that you can walk into the square but far enough that it is quiet at night which is nice!
    Canada, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi