Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hello future Islanders!

The Islander is ran by myself & my girlfriend, Kate. Chiang Mai is her home town & I’ve spent a lot of time here, so between the two of us we know a lot about the city and surrounding areas! Feel free to pick our brains about all the must-see places and the top eats!

The Islander Hostel is located just 2 minutes away from the famous Saturday Night Market, 10 minutes walk to the Sunday Night Market, & not far from the Chiang Mai Gate with it’s fresh food and fruit markets every morning and night!

We are a modern Thai style hostel with 3 floors of air conditioned 8 bed dorm, private rooms, & plenty of space to hang out in the common areas. We’re just about to open our roof top chill out area, can’t wait to see you there!

Our aim is to create a family hostel where you can come and feel at home straight away, with our friendly staff (English & Thai), bar and common areas where it is easy meet other travellers to talk about your days or to get the night started!

We are a fully licenced Tour Agent. So come and we can help to book your tour at any time, whether you want to go on the Elephant Sanctuary Experience, Zipline tour, Doi Inthanon Trekking, Thai Cooking School, Chiang Rai Temple tours, City Bike tours, Bus/minivan tickets to Pai / Islands, Slow Boat to Laos or Motorbike rent. Also even if you have not yet planned our staff have the best ideas to make your stay unforgettable.
We offer Fast, Secure and Reliable booking so you don't have to worry about being scammed.

Some extras to make your stay more enjoyable,
- Free strong Wifi
- Individually controlled air-conditioning
- Hot Showers
- Cable TV & Netflix
- 24 hr CCTV
- Luggage Storage (surcharge)
- Airport Transfer (surcharge)
- Tour information and recommended Service (surcharge)
100% satisfied guarantee.
Fast confirmed tour reservation.
Pick up/drop off from our front door.

***Property Policies & Conditions:
1. Cancellation policy: At least 3 days advance notice for free cancellation.
2. Check in from 14:00 - 22:00.
3. Check out before 11:00am.
4. Payment upon arrival by cash or credit card.
5. No curfew. Hostel door will be locked at 22:00 and only accessible by key card (given when check in).
6. NO smoking in Room, Smoking area out front.
7. Age restriction: 18 years old and above.
8. Reception working hours 09:00-22:00. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.9

  • Location 9.7

  • Staff 9.9

  • Atmosphere 9.4

  • Cleanliness 9.7

  • Facilities 9.5

Latest Reviews

  • 10.0


    24 Sep 2019
    We loved staying here, had the best time with Alex & Kate. Great location, walking distance to everything. Saturday night & daily food markets, we ate here nearly every meal(40Tbh a meal). The hostel is awesome, nice and clean and a great atmosphere with a bunch of cool people. We booked 3 nights in the dorms but stayed an extra 4 nights in the new triple bed private room. Went out with the whole hostel 2 the local bars. Great fun, can’t wait to stay again. One of our best hostel experiences! :D
    Australia, Couple, 25-30
  • 10.0


    22 Sep 2019
    Hosts are very accommodating and easy going. They know the calendar and town so you can use that to your advantage. Although I didn’t book trips through them, you can, which can save you time but maybe not $$. Younger vibe, guests meet up to go to the market etc. Many clean bathrooms and showers so you aren’t waiting for 1 to be free, beds are decent. Didn’t mind the location; your aren’t within old city. I regret checking out to try a different hostel/part of town. If it works, don’t fix it.
    Canada, Female, 25-30
  • 10.0


    19 Sep 2019
    Than you Alex and Kate, Everything was awesome, the hostel is good located near a entrance gate to the city center, the tours are awesome I did the elephant one and I have loved it (everything organized by Alex), good vibes, good people, so clean. Thank you. G
    Portugal, Male, 25-30
  • 10.0


    18 Sep 2019
    The hosts Alex and Kate are incredibly attentive and caring - they both seemed invested in making sure that I had a great time while in Chiang Mai. With a treasure trove of local information, Alex is well suited to guiding any traveler around the activities and attractions of Chiang Mai, both popular as well as lesser known. They are super friendly and welcoming, something that is reflected in the inclusive and social vibe of the hostel. The facilities are clean and the hostel is well situated.
    England, Male, 25-30
  • 10.0


    17 Sep 2019
    Alex is a phenomenal host. Very laid back hostel. Only thing that bothered me was I am 6’3 and the provided covers were too small and beds a bit hard but don’t let that detract from how otherwise wonderful this hostel is
    USA, Male, 25-30
  • 10.0


    17 Sep 2019
    Amazing hostel, perfect location, right in the centre but up a side street so you’re away from the main road. Huge beds, hot powerful showers, spotlessly clean, strong Wifi everywhere and a great social vibe. We booked our elephant sanctuary tour with them and there were just 6 of us, so we had all the time with the elephants. Some friends of ours booked through another place and said their tour had about 50 people on it, all fighting for selfies, all quite rushed and not particularly enjoyable.
    England, Couple, 31-40
  • 10.0


    16 Sep 2019
    The Islander's in such a perfect spot, within walking distance of the night markets. The beds are spacious and comfy, aircon and Wifi are good in the rooms, everyone goes out together so there's a good social atmosphere. There's free water, tea, coffee and a fridge to use which is quite nice. The owners Alex and Kate treat you like family as soon as you arrive. They're also very good at helping organise your tours and activities; Kate's from Chiang Mai so knows all the good things to see and do.
    Canada, Female, 31-40
  • 9.7


    01 Oct 2019
    I stayed in a cosy & clean private room for 3 nights in this great small hostel. Alex and Kate who run the hostel are fantastic - nothing was too much to ask of them, they gave great advice about Chiang Mai & helped to book tours, and generally helped create a social, chill hangout vibe. It's located less than 5 minutes walk from a small street food market and the old city walls, and is a quick ride in from the airport. Highly recommended - thanks for a great stay guys!
    Ireland, Female, 31-40
  • 9.1


    22 Sep 2019
    Great stay at the Islander. Alex was great and helped us out with booking day trips and had lots of recommendations. Very clean hostel and great facilities. Wasn’t all that social when we stayed but it all just depends who’s staying at the same time I suppose. Would definitely recommend!
    Northern Ireland, Mixed Group, 25-30
  • 9.1


    22 Sep 2019
    Great hostel run by very nice and knowledgeable people
    USA, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi