Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

For large group bookings a bond will be required to keep as security for any possible damages.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Business Trip, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Group booking must be approved prior to confirmation. A staff member will contact you before arrival to confirm all necessary details.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Jack Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

The Jack Flashpackers is the considered by many as the best hostel in Cairns!

Guests enjoy FREE dinner, FREE wifi, NEW aircon, FREE lockers, etc.

Located only 2 minutes from all the major shopping center's, city attractions, nightclubs, and the Lagoon! The Jack is the PERFECT place for travelers wanting to visit the GREAT BARRIER REEF and the Daintree Rainforest. Our travel desk offers great DISCOUNTS and local knowledge.

Please be aware that The Jack Backpackers is a licensed venue. Live entertainment can be heard in the beer garden from 6pm until 2am on weekends.

Please note that if you are a late check-in after 8pm, please call The Jack Reception to arrange a late check-in. Please also note that The Jack Backpackers only accepts booking with a valid passport and credit card will be required upon check-in. The Jack Backpackers is unsuitable for persons under the age of 18. Bookings made by any guests under the age of 18 will not be confirmed. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.8

  • Location 9.4

  • Staff 8.4

  • Atmosphere 7.2

  • Cleanliness 8.2

  • Facilities 7.8

Latest Reviews

  • 10.0


    18 Dec 2019
    Back again 2 years later and still enjoyed my [much shorter] stay. Been to several hostels in the area and this one just has the most friendly people. Every time I stay, the roommates have been kind, respectful, friendly (not always the case in hostels!). Discount at the pub below and simple dinner every night is just an added bonus. Close to everything and just good vibes all around :)
    USA, Female, 25-30
  • 9.4


    11 Aug 2019
    Met the greatest backpackers and friends there! 100% prefer free dinner over free breakfast!
    USA, Female, 25-30
  • 9.4


    25 Jul 2019
    Great value for the price! The free dinner is an awesome benefit; the meals were substantial and great quality. I read reviews saying it was loud, but I'd like to clarify those: it was LOUD. You can hear every word of every song played in the bar. There is nothing to insulate your rooms from the sound. The showers and toilets are shared male and female, but were impressively clean. However, if more than one person showers at a time, the water pressure drops to almost nothing.
    USA, Mixed Group, 18-24
  • 9.1


    02 Nov 2019
    The most friendly staff! Very nice location, right in the center of cairns. Free dinner every night ! Clean bathrooms, rooms etc A bit loud on the weekends because of the pub downstairs but that was fine. Right next to bars & 10 minutes walk to „the beach“ Bus station near.
    Germany, All Female Group, 18-24
  • 8.9


    02 Dec 2019
    Solid hostel great location. Free evening meal is a great extra for budget backpacking!
    England, Male, 18-24
  • 8.9


    29 Oct 2019
    Quiet small hostel (besides when the bar next door is lively on the weekend - not a problem for me as I was always out at night but roommate complained it was annoying) lovely staff, tiny kitchen but they offer free dinner! Air con in rooms is banging.
    England, Female, 18-24
  • 8.0


    24 Nov 2019
    The Jack was a fine place to stay. If you’re looking for a fun/lively environment, however, I’d go back and choose Gilligans. With that being said, it was nice and quiet there majority of the time. A good amount of older people though (over 40) which is fine, but all depends on what you’re looking for!
    Canada, Female, 25-30
  • 7.7

    Very Good

    10 Nov 2019
    Nice cheap hostel with good free dinners. Facilities were fine and it was nice to have a pub downstairs.
    England, Female, 18-24
  • 7.4

    Very Good

    20 Nov 2019
    Nice and cheap, free dinner, good location
    Israel, Male, 18-24
  • 5.7


    05 Sep 2019
    On the website it states that there could be 'considerable noise' from the backpacker bar. It's far more than considerable! We paid for a 'deluxe double room with ensuite' and were put right behind the stage where they have live bands on Fri and Saturday night. They refused to give a refund so we could move Saturday night. The receptionist wouldn't help and was incredibly rude and tried to fob us off with the worlds worst ear plugs. Wish I had more characters left on this review to vent further.
    England, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Jobs Board
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • DVD's
  • Nightclub
  • Pool Table