Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

For large group bookings a bond will be required to keep as security for any possible damages.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Business Trip, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Group booking must be approved prior to confirmation. A staff member will contact you before arrival to confirm all necessary details.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Jack Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

The Jack Flashpackers is the considered by many as the best hostel in Cairns!

Guests enjoy FREE dinner, FREE wifi, NEW aircon, FREE lockers, etc.

Located only 2 minutes from all the major shopping center's, city attractions, nightclubs, and the Lagoon! The Jack is the PERFECT place for travelers wanting to visit the GREAT BARRIER REEF and the Daintree Rainforest. Our travel desk offers great DISCOUNTS and local knowledge.

Please be aware that The Jack Backpackers is a licensed venue until 2am. A considerable amount of entertainment can be heard in the beer garden from 6pm until 2am.

Please note that if you are a late check-in after 8pm, please call The Jack Reception to arrange a late check-in. Please also note that The Jack Backpackers only accepts booking with a valid passport and credit card will be required upon check-in. The Jack Backpackers is unsuitable for persons under the age of 18. Bookings made by any guests under the age of 18 will not be confirmed. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.3

  • Location 9.3

  • Staff 8.7

  • Atmosphere 7.6

  • Cleanliness 8.0

  • Facilities 7.5

Latest Reviews

  • 9.7


    05 May 2019
    This is the best value for money hostel you’ll ever find in Oz. Free dinner every night, free booze some nights, activities every night. The guy on reception (Jason/James?) was perfect - he knew all the best tours & made recommendations, always helpful & very nice 10/10 for him. Balcony area was lovely & nice views of sunset. Double room was a bit small but air con was a life saver. Only downside is 1 broken shower & water pressure when more than 1 person washing. Noise for us wasn’t a problem!
    England, Couple, 25-30
  • 9.4


    30 Jun 2019
    Clean, good value, good location, free dinner and bar next door
    Australia, Male, 31-40
  • 9.4


    06 May 2019
    Stayed here for two weeks while trying to find work and loved it! It’s a smaller hostel so everyone gets pretty close. If you’re looking to stay for a long time I would definitely recommend the jack. The free dinner was also a huge bonus and really good value for your money. Plus the rap around balcony is a great spot to hangout no matter the weather. And the selection of movies makes for easy entertainment if you’re trying to save money
    Canada, Male, 18-24
  • 9.1


    03 May 2019
    Good place to stay, private room very comfortable, and dorm rooms are okay, would stay again, evening meal was lovely, and the staff are great.
    England, Couple, 18-24
  • 8.6


    27 Apr 2019
    I didn't end up getting to stay here due to a family emergency & I couldn't travel. The staff were friendly and professional in their email communication with me and I would like to stay at this hostel if I make it to Cairns in the future
    Australia, Female, 31-40
  • 8.3


    10 May 2019
    I stayed for four nights. It was ok, bit noisy for my liking with the open air bar next door but the bands were usually finished by midnight so it wasn't too bad. The free evening meal was basic but the food was good and tasty. Read on previous reviews about cockroaches, didn't have any in the room however i seen one on the balcony area, this didn't bother me just moved it out the way. Would stay again but only for a short stay.
    Scotland, Female, 25-30
  • 8.0


    22 May 2019
    The jack was an ok place to stay. Had a lovely balcony and social area and Jason at the front desk was really helpful with booking tours etc! Was quite loud at night time as there was usually a live band but that was listed in the description of the hostel anyways. I stayed in a room with two girls who were living at the jack and working there and they were both really nice and welcoming. The jack is good if you’re looking to party and have fun but not if you’re looking for a chilled place
    England, Female, 18-24
  • 7.4

    Very Good

    08 Jul 2019
    Great hostel and good location! Rooms were really clean and a good size. Free meal was okay but not filling. Found it a bit hard to socialise with people if you're not in not in the main building but the pub was great just a bit noisey! Decent price for what you get :)
    Australia, Female, 18-24
  • 6.0


    05 Jul 2019
    It does say everywhere that it’s super loud and we knew that before we stayed there. However, the bar next door was blasting music all night (part of the hostel) with a terrible live band all 3 nights we stayed there to a group of 5-10 people. There were literally no more than that and I feel like they could’ve chilled a bit. Hostel itself was fine, kind of grungy and easy access for the public to get in. There were slight gaps in the windows and I saw two bugs in the bathroom.
    USA, Couple, 25-30
  • 5.4


    11 Jun 2019
    This hostel was a place I just wanted to sleep at while exploring. There were 2 others when I arrived and the place was disgusting. They had stuff everywhere and ants crawled all through the room, bathroom, and shower since they left dirty dishes out. We couldn’t use the lockers as ants were in those too. I had no spot to place my bag so I had to constantly leave it practically in the way of the door since they had taken the rest of the room. They were unwelcoming, childish, and it was gross!
    USA, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Jobs Board
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • DVD's
  • Nightclub
  • Pool Table