Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

The Maze Backpackers provide several event meals to add extra value for money, a hot dog night / a BBQ night / chicken & rice night and a pancake morning. We have other weekly activities to encourage you to meet other backpackers.

We take safety and security seriously, with only checked in guests allowed access to the building, we do not allow visitors/mates/strangers into our city centre hostel. We also have an overnight security guard to welcome you back after a night out.

Freshly made bed upon arrival, with agency professional laundered linen, complimentary arrival towel for use during your stay.

** This is a backpackers hostel. A valid passport must be presented upon check in. No other forms of ID will be accepted. **


• We have no facilities for guests under the age of 18 years.

• Please be aware when booking a dorm bed - you are booking an individual bed in a shared room with other travellers.

• If booking multiple dorm beds, the beds may not be in the same room. We advise to book a private Twin or Triple room instead.

• We do not accept groups of more than 4 people. Separate bookings of the same group will not be accepted.

• ALL guests will be required to present a valid passport upon check in and a $20 key deposit charge which is returned at check out.

• The hostel is split on to 2 levels, we do not have a lift, so only pack what you can carry in your backpack.

Christmas/New Year;
If your stay dates fall between 24th December and 3rd January, please note the “balance due” payment will be processed on 1st December.
Card provided at time of booking will be used and should payment decline, reservation could be cancelled.
Any cancellations after 1st December will incur a cancellation fee equal to that of your accommodation. No refunds will be given. View House Rules

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Reviews & Ratings

  • Value For Money 6.4

  • Security 7.5

  • Location 9.0

  • Staff 7.8

  • Atmosphere 6.6

  • Cleanliness 6.2

  • Facilities 5.7

Latest Reviews

  • 9.7


    21 Jun 2019
    a great hostel well worth the money Scott
    Australia, Male, 41+
  • 8.9


    18 Sep 2019
    Staff are friendly and very approachable. Place are clean and near all the place you want to go.
    Philippines, Female, 41+
  • 8.3


    23 Aug 2019
    For a private room you don’t get much bang for your buck compared to other hostels in the area.
    Wales, Male, 25-30
  • 7.7

    Very Good

    26 Aug 2019
    I did stay there too long, actually felt like I was stuck in the maze. Great for a short team stay though.
    England, Male, 31-40
  • 7.1

    Very Good

    22 Oct 2019
    The price for the location was good, but be careful, the facilities and my room were full of cockroaches and insects. I had to leave quickly and I didn’t have the time to check out and gave them back their magnetic card so I didn’t get my $20 deposit back. I tried to contact them to know if I could have my money back if I send the magnetic card by mail but I didn’t even receive an answer to my email, shameful
    France, Male, 31-40
  • 7.1

    Very Good

    18 Aug 2019
    The hostel is very big there’s a lot of people and when using the kitchen it is way too busy. Other than that it’s pretty clean and safe, there free food a couple times a week and the staff is very helpful. I probably wouldn’t stay again, cause the atmosphere wasn’t great. But had no complaints while i was there.
    Germany, Female, 18-24
  • 6.3


    19 Oct 2019
    Not awful to crash for a night or two, wouldn't stay for much longer. Squeaky beds and paper thin walls, no outside space whatsoever. Lots of people living there long term makes it harder to meet people. Movie room and activities are good, grocery store and train center close by.
    Canada, Couple, 18-24
  • 6.0


    06 Nov 2019
    The whole place was very dirty and smelly:(
    England, Female, 41+
  • 5.7


    05 Oct 2019
    - Room I stayed in had a bad smell. - Bathroom shower had a broken window not repaired right next to the buildings air vents. - Bathroom shower had no area to place toiletries. Would help if there was a small storage shelf /ledge to place items on. - Bathroom shower had only one hook to hang items on. Would help if it had a few more hooks. - Signage to the bathrooms is not visible and clear enough. - Lockers could be provided in the rooms as opposed to outside for easier access.
    Australia, Male, 31-40
  • 3.7


    08 Jun 2019
    It might be a nice hostel, however absolutely merciless I booked on my drive up from Melbourne to Sydney, which was urgent and totally unplanned. I would arrive after 10h driving around 10pm and because I never carry my passport around (drivers license is like a passport in Australia) for that reason they refused my stay and I had to find a place to stay the night that late at night. A merciless hostel manager only referred to there house rules :(
    Australia, Female, 41+
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  • Free City Maps
  • Linen Included
  • Towels Included
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Vending Machines
  • DVD's
  • Games Room
  • Pool Table
  • Wi-Fi