Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

8.6
  • Great Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Mermaid Hostel Cancun was created from our travelling hearts and minds. We are 2 best friends who love to travel around the world. We know what travellers need to feel right at home.
The Mermaid Hostel is a new vibrant place to stay in Cancun.
Our Hostel offers 15 comfy beds, If you need a private suite or want to meet people and stay in one of our 4 people dorms we are the best option for you!
The Mermaid Hostel has a privilege location in town, across the street from the Caribbean Sea.
It is the perfect place for travellers seeking for some privacy and extra comfort .

Guests can enjoy our rooftop “Pirate deck” terrace with a beautiful panoramic view of the Ocean and the Jungle (sunsets and sunrise are breathtaking) We have a grill at this cool lounge area for you to relax and enjoy a good time!

Our “Surfer’s lounge” offers a casual atmosphere, with cool furniture, palm trees and art.

At our front desk you can find everything to organize your tours and activities (scuba diving, snorkel, parks, attractions, cenotes, pyramids, kitesurfing, wakeboard, we can also recommend the best culinary experiences and nightlife in Cancun…) For more information, please contact us!

The Mermaid Hostel has a great location, we are located in a private residential area with security. Walking distance to the Ferry that takes you to Isla Mujeres, 6 minutes to the ADO bus station (takes you to the airport, Playa del Carmen, Riviera Maya, Tulum, etc). 5 min from Cancun’s local nightlife and hot spots in town. And 8 min from the hotel zone. We are located right next to archaeological site El Meco
The best part of all We are across the beach from local fisherman restaurants and playa el Niño.

TAXES NOT INCLUDED - 19%.
Just a bus away from all the hot spots in Cancun (you can take the bus right across the street 24/7)

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.6

  • Location 7.4

  • Staff 9.0

  • Atmosphere 8.1

  • Cleanliness 9.1

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    18 Sep 2018
    Great beach hostel I love the vibe and how peaceful and clean it is the staff excellent service I will return and for sure recommend it to everyone one thank you! Keep up the good work!
    Mexico, Female, 31-40
  • 9.1

    Superb

    27 Nov 2018
    Good value for your money!
    Canada, Female, 41+
  • 8.3

    Fabulous

    06 Oct 2018
    A little bit too far from Cancun center, but the hostel is nice and with great and helpfull staff. Great value for money!
    Denmark, Female, 25-30
  • 7.4

    Very Good

    22 Oct 2018
    Good place to stay if you want to be close to the ferry to Isla and want some peace and quiet. It’s not a social hostel. I also needed to get laundry done after travelling for weeks and it’s advertised with washing machine services but when I asked if I could do my laundry, I was told it was staff only washing machine so maybe don’t advertise it? Breakfast was meh.. Room was nice. Staff weren’t so helpful when I had queries.. Rooftop terrace is nice to watch the sunrise/sunset.
    Australia, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
Services
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • PlayStation
  • Wi-Fi
  • Wii

Policies

  • Credit Cards Accepted
  • No Curfew
  • Pet Friendly
  • Taxes Not Included

Things to Note

The Mermaid Hostel policies and conditions:

Check-in time starts at 3 pm.
Check-out time is 12 pm.
Please note: No 24-hour front desk. Opening time is from 9 am to 9 pm.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Cancellation policy: 72 hours before arrival.

Taxes not included - 19%.

Breakfast included.

General:

Please note: No 24-hour front desk. Opening time is from 9 am to 9 pm.

No pets are allowed at this property.

There is no capacity for extra beds in the room.


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