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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/20

The Mulberry tree Urban Hostel

Book more than 14 days in advance for Free Cancellation.
7.4
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
Read all reviews

Property Description

The Mulberry tree Urban Hostel is the guests' favourite part of Lisbon, according to independent reviews. Speaking English, Spanish and French, staff at 24-hour front desk can help you plan everything during your stay.

The Hostel is Located in a 19 Century Building that takes every guest to a feeling of traditional 19-century houses although the hostel is completely modern and renewed.

The property is divided in 4 areas which are, Reception; Kitchen; Bathrooms and Bedroom.
At the hostel, every room is equipped with a balcony. Each room has a electric tea pot, while selected rooms also feature a kitchen with a microwave and a toaster. All rooms will provide guests with a fridge. There is only one room that accommodates 33 beds that will guarantee the guest a complete night. Inside every bed, there is an Electric socket and a light switch.

The Mulberry tree Urban Hostel Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 00:00 to 00:00 .
Check out before 11:00 .
Payment upon arrival by cash, credit cards, debit cards.
This property may pre authorize your credit card.

General:
Taxes included.
Breakfast not included.
No curfew.
Non smoking.
Maximum stay is 14 nights. View House Rules

Check Availability

Reviews & Ratings

7.4
  • Value For Money 7.9

  • Security 8.5

  • Location 8.7

  • Staff 8.7

  • Atmosphere 5.9

  • Cleanliness 6.1

  • Facilities 5.7


Latest Reviews

  • 10.0

    Superb

    08 Mar 2020
    This hostel is so dope man! Seriously for this price you get so much out of it! Beds are so cool, very comfy and in three layers and each bed is very private, because of rolo that you can roll down and hide yourself inside. Despite many people in the same place, you never have a problem with lines for a toilet or shower, because bathroom is huge with 5 toilets and showers. Kitchen is small, but still big enough for all that one needs in hostel. And staff is just so friendly and positive.
    Slovenia, Male, 25-30
  • 9.1

    Superb

    30 May 2019
    Really nice and clean hostel. There are many beds in the same room but each of them has privacy as each bed can be covered by a curtain. Beds are comfortable and clean. The atmosphere is really friendly and the staff really kind. Very good value for money, I recommend it!
    Italy, Female, 25-30
  • 7.7

    Very Good

    25 Nov 2019
    I don’t recommend this place to women. I was the only girl in the “mixed room”. I totally get that maybe it was just my luck, but there were men walking around on their underwear, like... I don’t wanna see that? It gave me the feeling that these men weren’t tourists/visitors but that were living there indefinitely. Even if this place is their temporarily home, the owners of the hostel still need to establish some rules. I’ve been to many hostels and this is the first time I see this happen.
    Mexico, Female, 18-24
  • 7.4

    Very Good

    22 Nov 2019
    you get what you pay for: 2 square meters to sleep. thats it! beds are super close to each other and the stairs are really hard to climb. floor is full with luggage, there is no space. kitchen is also small and fits maximum 4 people. however, the staff is really friendly and welcoming!! was okay for a night, but i would not stay longer
    Austria, Female, 25-30
  • 6.9

    Good

    02 Nov 2019
    You get what you pay for. The sleeping pods are not that bad. It’s an ok place if you are looking for a hostel just to sleep. No common area (just a super small kitchen). What I did not liked at all was the 2€ per day additional tax that I had to pay upon the price advertised on the website. Not cool because if you choose this place is probably because of the price, so add 2 more € per day when calculating the cost of your stay.
    Croatia, Male, 31-40
  • 6.3

    Good

    04 Mar 2020
    I’m assuming this is what it must be like to sleep in a nuclear sub in WW2, smell included. Although can’t beat the price. I have a zip up case I store an chargeable battery in . I left it in the kitchen when I went to the bathroom and when I came back it had a cockroach inside. No joke. I don’t want to complain too much, but it’s a tight fit in there and the kitchen was crazy dirty even for my standards. I found the other people there not very considerate. But hey 6.50 euros
    USA, Male, 25-30
  • 5.7

    Rating

    11 Mar 2020
    The hostel seems so cool, clean and neat in the website. Once you arrive there the story change... the dormitory is a MESS, shoes everywhere, smells everywhere, in the night time people doesn’t shout their mouths till like 5am, I’ve even hear people having sex in one of the capsules that they use as beds. Seems like there are people living and they act as that is their own place or flat...I don’t have words for the bathrooms... no higiene at all, very dirty, dusty.. horrible experience
    Netherlands, Female, 25-30
  • 4.6

    Rating

    22 Feb 2020
    we had bed bugs, the space was small, cramped and dirty, it was extremely difficult to get to the top bunk, the bathrooms were disgusting, it smelled bad, and the kitchen was very small. We did not get a refund when we left because of bed bugs after only staying there for one night. There was also no common space and I felt uncomfortable by some of the older men who were there at night.
    USA, Female, 18-24
  • 4.0

    Rating

    27 Jun 2019
    This hostel was a bad experience for me. From the pictures, it seemed a much more modern and spacious hostel than what it actually is. In reality, everything's small and tight, and the building is very old, having a terribly looking facade. The beds are way too small, you can't comfortably move inside the capsules, and the curtains make a horrible screeching noise. When I went to the toilet there was blood on the seat. The kitchen is too small to be useful for more than 1 person.
    Portugal, Female, 18-24
  • 3.7

    Rating

    04 Aug 2019
    The lockers provided are to small to fit a backpack in- only a smaller bag (handbag) meaning your luggage is unsecured sitting by your bed. Location is OK- about a 30-40 minute walk to the old town and main tourist attractions. There wasn’t much of an atmosphere I think this is due to the fact there is no common room or space to hang out except your pod/bed. The bathrooms were very dirty- the showers in particular. The kitchen is tiny and located across from the bathroom which is unhygienic.
    New Zealand, Female, 18-24
Read all reviews

Facilities

Free
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Dishwasher
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Towels Not Included
Services
  • 24 Hour Reception
  • Housekeeping
  • Towels for hire
Food & Drink
  • Mini-Supermarket
Entertainment
  • Wi-Fi


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