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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/20

The Mulberry tree Urban Hostel

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
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Property Description

The Mulberry tree Urban Hostel is the guests' favourite part of Lisbon, according to independent reviews. Speaking English, Spanish and Portuguese, staff at 24-hour front desk can help you plan everything during your stay.

The Hostel is Located in a 19 Century Building that takes every guest to a feeling of traditional 19-century houses although the hostel is completely modern and renewed.

The property is divided in 4 areas which are, Reception; Kitchen; Bathrooms and Bedroom.
There is only one room that accommodates 33 beds that will guarantee the guest a complete night. Inside every bed, there is an Electric socket and a light switch.

The Mulberry tree Urban Hostel Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from18:00 to 00:00 .
Check out before 11:00 .
Payment upon arrival by cash, credit cards, debit cards.
This property may pre authorize your credit card.

General:
Taxes included.
Breakfast not included.
No curfew.
Non smoking.
Maximum stay is 14 nights. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.1

  • Security 7.3

  • Location 8.1

  • Staff 7.9

  • Atmosphere 5.7

  • Cleanliness 5.5

  • Facilities 5.7


Latest Reviews

  • 10.0

    Superb

    08 Mar 2020
    This hostel is so dope man! Seriously for this price you get so much out of it! Beds are so cool, very comfy and in three layers and each bed is very private, because of rolo that you can roll down and hide yourself inside. Despite many people in the same place, you never have a problem with lines for a toilet or shower, because bathroom is huge with 5 toilets and showers. Kitchen is small, but still big enough for all that one needs in hostel. And staff is just so friendly and positive.
    Slovenia, Male, 25-30
  • 8.9

    Fabulous

    29 Jun 2020
    I stayed for 12 days. For the price, definitely one of the better hostels I’ve stayed in. Nice capsule beds with charging points in a well-ventilated and air-conditioned room, plenty of showers and toilets in a light and modern bathroom, decent sized kitchen. Individual lockers provided. Staff friendly and always there 24/7 to help. Would recommend!
    England, Male, 18-24
  • 8.6

    Fabulous

    01 Jul 2020
    The hostel was fine, bed capsules with private light and plug socket were a great extra, curtains on bed for privacy also, the staff were very nice and warm:) most of the people there like most hostels in that price category in Lisbon are long term workers and they were all very polite and courteous, it felt like a very safe hostel and people looked out for one another!! Many a time I left my valuables on the bed and came back to find them still there, not that I recommend people to do that I
    Ireland, Male, 41+
  • 6.9

    Good

    23 May 2020
    I suppose when you look to have a low budget you can't complain with what you get in the end. It was a big dormitory with lots of people in one big room. The beds were clean and comfortable but otherwise it was quite dirty and not very hygienic!! There were problems with the front door which meant that it was usually open and then the door upstairs was usually open. It was a nice and quiet area so you could relax outside and enjoy some coffee and snacks. There were a few nice restaurants.
    Wales, Male, 41+
  • 6.3

    Good

    04 Mar 2020
    I’m assuming this is what it must be like to sleep in a nuclear sub in WW2, smell included. Although can’t beat the price. I have a zip up case I store an chargeable battery in . I left it in the kitchen when I went to the bathroom and when I came back it had a cockroach inside. No joke. I don’t want to complain too much, but it’s a tight fit in there and the kitchen was crazy dirty even for my standards. I found the other people there not very considerate. But hey 6.50 euros
    USA, Male, 25-30
  • 6.0

    Good

    11 Sep 2020
    It’s definitely not a place for backpackers looking for friends or nice atmosphere. Most of people are Portuguese males, not friendly at all. Really tiny corridor between two lines of beds, bad smell and you don’t feel comfortable here. But it’s also good price so if you don’t expect nothing - it’s ok.
    Poland, Male, 25-30
  • 5.7

    Rating

    16 Aug 2020
    We arrived in the morning and there was no one in reception. A guy who was staying there showed us the hostel and told us the receptionist would come at 6pm. In the website they say 24h reception. At 6pm we came back again and still no one, we had to wait until 7 and he didnt even say sorry. After that he was friendly but it was too late. The hostel was disgusting. Everything dirty. Weird people. Definitely not the place to go alone and even more if you are a female. Not what I expected at all.
    Spain, Female, 25-30
  • 5.7

    Rating

    11 Mar 2020
    The hostel seems so cool, clean and neat in the website. Once you arrive there the story change... the dormitory is a MESS, shoes everywhere, smells everywhere, in the night time people doesn’t shout their mouths till like 5am, I’ve even hear people having sex in one of the capsules that they use as beds. Seems like there are people living and they act as that is their own place or flat...I don’t have words for the bathrooms... no higiene at all, very dirty, dusty.. horrible experience
    Netherlands, Female, 25-30
  • 4.6

    Rating

    22 Feb 2020
    we had bed bugs, the space was small, cramped and dirty, it was extremely difficult to get to the top bunk, the bathrooms were disgusting, it smelled bad, and the kitchen was very small. We did not get a refund when we left because of bed bugs after only staying there for one night. There was also no common space and I felt uncomfortable by some of the older men who were there at night.
    USA, Female, 18-24
  • 2.3

    Rating

    20 Aug 2020
    The people were not assisting properly with the timings since it was not matching with the website. Untidy and kitchen was stinky. At the checkin time 2 pm no beds were available and asked to come after 6 pm. We required to wait for a long time to get the bed arranged.
    India, Female, 25-30
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Facilities

Free
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Dishwasher
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Towels Not Included
Services
  • 24 Hour Reception
  • Housekeeping
  • Towels for hire
Food & Drink
  • Mini-Supermarket
Entertainment
  • Wi-Fi


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