Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Palace Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Good Cleanliness
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Property Description

Run for over two decades, The Palace Backpackers is this historical colonial villa maybe a stone’s throw from downtown Nelson, but you’d never believe it when you stay here. Set in an enchanting garden with plum and lemon trees and flowers scenting the air, The Palace could be a million miles from anywhere.

Check in as a traveller, and leave as a friend. Help yourself to our tea and real coffee and tuck into a free breakfast and bakery. Sit on the deck and gaze at the sea or Centre of New Zealand whilst strumming one of our guitars or reading a book from our international book exchange. Play a tune on the piano in the music room. Lie back and relax in one of our hammocks. Access our free high speed unlimited WiFi, Enjoy hot pressured showers in our delightful colourful bathrooms. Enjoy socialising at the BBQ area with new friends. Make friends with one of our hostel cats. Enjoy a good night’s sleep in one of our spacious dorms or doubles (no bunks!).

The Palace Backpackers features free unlimited WiFi, free bicycle hire (limited), free breakfast and bakery, a laundry, free luggage storage, free parking (limited), large well equipped kitchens with bread, tea, bakery and real coffee with a machine.
Reception opening times: 6.30am - 9pm

Our staff is warm and friendly. Feel free to ask for any assistance that you need :-) We'd love you to come and experience life at The Palace. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 7.5

  • Location 9.5

  • Staff 9.0

  • Atmosphere 8.5

  • Cleanliness 6.8

  • Facilities 7.8

Latest Reviews

  • 10.0


    25 Apr 2019
    Great place, staff was friendly and welcoming. Went above and beyond when I forgot an item behind. Highly recommend!
    Canada, Male, 25-30
  • 9.4


    17 Nov 2019
    Good WiFi, great ambience, nice vibe
    England, Male, 31-40
  • 9.4


    15 Nov 2019
    The palace is just a beautiful place ! It's so charming and comfortable and friendly! The gardens are beautiful too !
    Germany, Male, 41+
  • 9.4


    13 Mar 2019
    This hostel has an amazing atmosphere! Everyone is super friendly and the vibes are very chilled out. I love the layout of the property, it felt like being in a real home! Beds were super comfy and facilities were great. If I come back to Nelson I will most definitely be staying here again. Thanks for the rad times!
    USA, Female, 25-30
  • 8.6


    26 Mar 2019
    Nice and creative place. Really enjoyed my time there. It can improve a bit on the cleanliness side, but no big issues at all. Would definitely stay there again.
    Germany, Male, 31-40
  • 8.3


    05 Apr 2019
    A nice hostel with a hippie feel. Dorm was a bit squashy but common facilites nice. Extra points for the free brekky & well equipped kitchen. Driving a van into the car park (and especially out of it) was a bit of a tetris.
    Finland, Female, 31-40
  • 7.7

    Very Good

    30 Apr 2019
    Cool looking hostel right in the center of Nelson. Quite easy to get around and explore the city from there. The house is really old which is nice but the beds and bed linen could be updated to make the stay more comfortable.
    Brazil, Mixed Group, 25-30
  • 6.9


    15 Mar 2019
    It is beyond me as to why the hostel has a 9 rating. It is good in that it has the basics but the building is old and tired and needs some looking after. Our room was damp and smelt awful. The duvet was a mattress topper designed to be slept on, not under. The showers would turn cold if someone flushed a toilet and it just felt run down. The kitchen was well stocked and staff were helpful. I know it’s a budget backpackers but I have paid less and got more elsewhere. I won’t be going back.
    England, Female, 31-40
  • 6.6


    20 Apr 2019
    Interesting building but there were a couple of big rats running around the lounge.
    USA, Female, 25-30
  • 4.9


    01 Jun 2019
    I would not stay here again or recommend anyone to stay here. The beds were very uncomfortable and the rooms were not clean. The bathrooms and kitchen were also very dirty for my entire stay. The man who checked me in reeked of weed and was clearly high. He also was very rude and was not helpful in anyway. This is the worst hostel I have stayed at in New Zealand. I have stayed in DoC huts without electricity and running water that were much nicer than this place.
    USA, Male, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Book Exchange
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Self-Catering Facilities
  • Washing Machine
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's