Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Palace Backpackers

Book more than 1 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Run for over two decades, The Palace Backpackers is this historical colonial villa maybe a stone’s throw from downtown Nelson, but you’d never believe it when you stay here. Set in an enchanting garden with plum and lemon trees and flowers scenting the air, The Palace could be a million miles from anywhere.

Check in as a traveller, and leave as a friend. Help yourself to our tea and real coffee and tuck into a free breakfast and bakery. Sit on the deck and gaze at the sea or Centre of New Zealand whilst strumming one of our guitars or reading a book from our international book exchange. Play a tune on the piano in the music room. Lie back and relax in one of our hammocks. Access our free high speed unlimited WiFi, Enjoy hot pressured showers in our delightful colourful bathrooms. Enjoy socialising at the BBQ area with new friends. Make friends with one of our hostel cats. Enjoy a good night’s sleep in one of our spacious dorms or doubles (no bunks!).

The Palace Backpackers features free unlimited WiFi, free bicycle hire (limited), free breakfast and bakery, a laundry, free luggage storage, free parking (limited), large well equipped kitchens with bread, tea, bakery and real coffee with a machine.
Reception opening times: 6.30am - 9pm

Our staff is warm and friendly. Feel free to ask for any assistance that you need :-) We'd love you to come and experience life at The Palace. View House Rules

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Reviews & Ratings

  • Value For Money 7.3

  • Security 7.3

  • Location 9.3

  • Staff 8.7

  • Atmosphere 7.3

  • Cleanliness 6.7

  • Facilities 6.7

Latest Reviews

  • 10.0


    03 Jan 2022
    Fantastic place. The only negative is the many steps but fantastic beds, no bunks, bathrooms and showers, cleanliness, location and staff. I would stay here again.
    New Zealand, Female, 41+
  • 10.0


    20 Mar 2021
    this place is the best
    New Zealand, Mixed Group, 25-30
  • 10.0


    01 Jan 2021
    Always a pleasure to stay at the palace. Would highly recommend to anyone who is passing through Nelson.
    New Zealand, Male, 31-40
  • 9.7


    23 Jan 2021
    Awesome place and people.
    New Zealand, Male, 41+
  • 9.7


    18 Mar 2020
    Amazing old building with lots of original features — which, importantly, means THICK WALLS AND THICK DOORS for superior noise-dampening. Plus, they have a couple of decent guitars in the dining room! Splendid place.
    USA, Male, 41+
  • 9.1


    28 Dec 2021
    Great place to stay with family. Staff very helpful, Adam in particular. Great atmosphere, regularly cleaned.
    New Zealand, Male, 41+
  • 8.0


    26 Feb 2020
    The building has a lot of character and it's close to restaurants and grocery stores. It was also easy to get to several hiking trails.
    Canada, Couple, 25-30
  • 7.4

    Very Good

    11 Mar 2020
    Generally a cozy and cute space with kind staff. Sadly the beds were pretty rough, springs were poking through the thin mattress the whole night and the only blanket was a small duvet. No storage space for bags was a little frustration too, and shower water was randomly hot and cold with low pressure. Kitchen was pretty clean and free breakfast was the typical breads and cereals. Maybe a nice place to meet friends for a longer stay, but facilities overall were just ok.
    New Zealand, Female, 18-24
  • 3.7


    06 Jan 2022
    Smelled of cigarettes and felt bad the moment I walked in. Very run down. The door to my room didn’t lock well. The beds weren’t very comfortable. I left and went to another hostel.
    USA, Female, 18-24
  • 3.1


    05 Jan 2021
    Absolutely awful - 100% would not stay again. We got catfished. Looked nothing like the pictures - we got put in a room with 4 old men and woke up to one of them standing over me and my friend at 2am while we slept. It was so dirty, and didn’t look like the pictures. One of the staff members was telling us why they don’t know why they clean so much as it’s just a hostel not a hotel. It was still so dirty and unhygienic. Terrible showers and facilities. Do not go here.
    New Zealand, Female, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Book Exchange
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Self-Catering Facilities
  • Washing Machine
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's