Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Passenger Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Passenger Hostel is a high standard rebuilding project, with very comfortable and cozy rooms and and well equipped facilities. The staff is highly focused to make your trip into an unforgettable experience. We are proud to be a ‘green’ Hostel that adopted all the eco-friendly solutions in order to be efficient and respect the environment.

The Passenger Hostel is located at São Bento Train Station one of the most beautiful buildings of Porto, classified as World Heritage by UNESCO. We are located near to some of the best landmarks of the city, at a walking distance, such as the Aliados Avenue, Clérigos Tower, Douro riverside, and Galerias de Paris street. In addition, Santa Catarina shopping street is less than three minutes walking from our facilities.

The Passenger Hostel offers private and shared accommodation, a bar and free WiFi access. Dorm rooms feature a private locker for each guest, a curtain for more privacy, a bedside power socket and an individual light. All rooms have access to shared bathrooms with a shower and a hairdryer. Guests are welcome to use the shared kitchen, and the area is filled with great dining options. There is a washing machine and tumble dryer for guests’ use. Inside you can also find a Bar with a Lounge area where you can have a drink, listen to some music and relax.

The Passenger Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 15:30 to 24:00 .
Check out before 11:30 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast included.


Curfew until 24:00.
We do not accept customers younger than 18 years of age without supervision.
Child friendly.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.6

  • Location 9.8

  • Staff 9.2

  • Atmosphere 9.1

  • Cleanliness 9.7

  • Facilities 9.7

Latest Reviews

  • 10.0


    13 Jan 2019
    Everything is alsolutely amazing. The best experience I ever have. The staffs are super nice and friendly. From reception to staffs preparing breakfast, all very helpful and nice. The room is very well designed, with individual lockers. The bed is very comfortable and privacy is assured with the blind around you bed. Toliet and bathroom are very clean and tidy. Also plenty of cubicle and I never have to wait. The breakfast is great and the kitchen is well-equipped and cool. Will come again!!
    Hong Kong, Female, 18-24
  • 10.0


    10 Jan 2019
    Really happy I chose to stay here! Atmosphere is mostly chilled. Stayed as a solo female traveller and felt safe the whole time. Beds have curtains for extra privacy. Location was perfect - walking distance of amazing food, shopping and sites. Highly recommended!
    England, Female, 25-30
  • 10.0


    05 Jan 2019
    One of the best hostels I’ve stayed at. Very clean, friendly staff and central location!
    USA, Male, 25-30
  • 10.0


    08 Dec 2018
    Thisbis an excellent hostel. The rooms are very confort and have a lot of space too. The beds having their own curtains for privacy and reading lights is a huge benefit too as it means those who want to sleep are not disturbed by a large room light. Bathrooms and showers are very clean and modern and the free breakfast is a great addition too.
    Scotland, Male, 31-40
  • 9.7


    16 Apr 2019
    Best hostel I’ve ever stayed in!! Everywhere is very clean and bright, and I felt totally safe as a solo female traveller. The staff were super nice and helpful, I would definitely recommend the sunset viewing and the Friday night drinks that they organise. The location is unbeatable which makes everything a lot easier. 100% recommend.
    England, Female, 25-30
  • 9.7


    15 Nov 2018
    It was by far the best hostel I've ever been to! The mattresses were super comfortable and the breakfast was also amazing! And of course the location, it's literally in the station and most of the city's in walking distance! The rooms are spacious, but may be a bit scary for those who're afraid of heights as the top bunker bed is pretty high (I was fine with it though)
    South Korea, Female, 18-24
  • 9.4


    03 Mar 2019
    Nice location, and very nice and clean facilities. Your bracelet is your key into your floor hallway, room, your locker, and to get inside the building after hour... very simple. There is a small elevator you can use if needed. The breakfast was simple, but still fresh. Had the bottom bunk so it was easy, but not sure how it would be if you had the very top bunk (stacks of 3 bunks). Beds were nice, and had a pretty large locker inside the room. Would recommend.
    Canada, Female, 18-24
  • 9.4


    28 Nov 2018
    Loved this hostel!!! Right on the platform, had beautiful rooms with high high ceilings, the best lounge and kitchen area at the top, and super comfortable! They even had Dyson hair dryers whuuut. I loved my stay here!!
    Malaysia, Female, 18-24
  • 9.1


    23 Jan 2019
    Breakfast is pretty bad, other than that, pretty nice hostel
    Denmark, Male, 18-24
  • 9.1


    21 Nov 2018
    The room is spacious and unique. Location is central which is easy to connect to every place you want to visit. Breakfast is perfect. Recommended!
    Taiwan, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi


  • 2019

    9th, Worldwide Medium Hostel

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