Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Passenger Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Passenger Hostel is a high standard rebuilding project, with very comfortable and cozy rooms and and well equipped facilities. The staff is highly focused to make your trip into an unforgettable experience. We are proud to be a ‘green’ Hostel that adopted all the eco-friendly solutions in order to be efficient and respect the environment.

The Passenger Hostel is located at São Bento Train Station one of the most beautiful buildings of Porto, classified as World Heritage by UNESCO. We are located near to some of the best landmarks of the city, at a walking distance, such as the Aliados Avenue, Clérigos Tower, Douro riverside, and Galerias de Paris street. In addition, Santa Catarina shopping street is less than three minutes walking from our facilities.

The Passenger Hostel offers private and shared accommodation, a bar and free WiFi access. Dorm rooms feature a private locker for each guest, a curtain for more privacy, a bedside power socket and an individual light. All rooms have access to shared bathrooms with a shower and a hairdryer. Guests are welcome to use the shared kitchen, and the area is filled with great dining options. There is a washing machine and tumble dryer for guests’ use. Inside you can also find a Bar with a Lounge area where you can have a drink, listen to some music and relax.

The Passenger Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 15:30 to 24:00 .
Check out before 11:30 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast included.


We do not accept customers younger than 18 years of age without supervision.
Child friendly.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.8

  • Location 9.8

  • Staff 9.3

  • Atmosphere 9.1

  • Cleanliness 9.8

  • Facilities 9.8

Latest Reviews

  • 10.0


    30 May 2019
    This was by far the best hostel I stayed in. Clean. Layed back atmosphere. The staff are so kind and they make you feel at home. Delicious breakfast! The common areas are great. Would definitely come back.
    Canada, Female, 25-30
  • 10.0


    27 May 2019
    Stayed in a fair few hostels and this place takes the cake
    Australia, Male, 25-30
  • 10.0


    19 May 2019
    Had the best experience of Porto thanks to the staff and people staying at the hostel, and made some friends for life. I was a 21 year old female travelling alone and felt very safe.
    Canada, Female, 18-24
  • 10.0


    07 May 2019
    By fare the best hostel I've stayed in in Europe! Stuff is really friendly and helpful and the premises are just stunning! Interior design at it's finest with lots of space to hang out, chill and get in touch with new people. I really enjoyed staying here and would love to come back in the future. Muito obrigado por tudo!!
    Germany, Male, 25-30
  • 10.0


    06 May 2019
    This is an amazing place, I loved it here! There's a mix of young and older travellers - and one night there was an acoustic gig which was wonderful. ✌️❤️ Security is awesome... Wrist band tags that gets you into corridors, your room, and locker! SO GOOD!!
    England, Male, 25-30
  • 9.7


    18 Jun 2019
    Cool hostel in a really neat location. Rooms, staff, facilities were all top notch. The whole city is within easy walking distance. Would stay here again.
    USA, Male, 18-24
  • 9.7


    16 May 2019
    This hostel is great for many reasons but two things set it apart from other hostels where I've stayed. First of all, the kitchen is spacious and well-stocked with cooking utensils of all sorts. Secondly, the staff are incredible and really make an effort to get to know you. The bar also has cider on tap for a good price so I consider that a win in and of itself.
    USA, Female, 18-24
  • 9.1


    25 May 2019
    The Hostel is nice and the best part is the living room area behind the kitchen but it is a little bit of a shock when you see how tall the beds can be and the rooms have reallly minimal ventilation so smells can be trap in very easily.
    Mexico, Female, 18-24
  • 8.9


    05 May 2019
    The space is beautiful and the dorms are very nice. I didn't think it was a social as other hostels I've stayed at and people seemed to just kind of do their own thing. Definitely an older crowd and people don't really hang out at the bar area. Overall very nice but if you're looking for a more social environment this may not be the best hostel for you.
    USA, Male, 31-40
  • 8.6


    09 Jun 2019
    Overall I like my stay there. Beds were comfy and bathrooms modern and clean. Breakfast service was good. Only the doors to the dorms are not well insulated so you can hear everything that's going on in the hallway.
    Germany, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi


  • 2019

    9th, Worldwide Medium Hostel

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