Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
10.0
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Phat House is only minutes to the slopes so you’ll be deep in the pow in no time and we are centrally located in the Hakuba Valley (with as much terrain north of us as south) making it easy to access any or all of the 10 ski resorts in the valley.

Ever had a dream? After chasing winters around the world this is ours: a tricked out lodge in the powder capital of the world. The seemingly endless powder was what brought us here and ultimately kept us here. We are called 'The Phat House' for a reason. With wicked views front and back, comfortable rooms, a bar and restaurant, a backyard jib park, and an unparalleled focus on service we simply are the Phattest accommodation in Hakuba, Japan. We strive to impart our passion for the pow on you and will do our utmost to make sure you leave having had a killer of a time!

***Property Policies and Conditions***
1).Check in time is after 2pm and check-out time is before 10am.
2).3 days advance notice for free cancellation.
3).We accept credit card(VISA, Mastercard, AMEX) and cash payment upon arrival.
4).All humans are welcome at The Phat House and we'll do everything to try and make your stay a memorable one. Pets or animal of any nature however are not tolerated and strictly prohibited. So too for unruly guests and if management deems a guests behaviour to be not in like with good conduct they will be asked to leave. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0


Latest Reviews

  • 10.0

    Superb

    28 Feb 2019
    Could not be happier with the Phatty! Everyone is there to help and super friendly. Only a hop skip and a jump to Iwatake field and theres several shuttles to get you where you want to go. Amazing place and cant wait to get back there for another shred!
    Australia, Mixed Group, 25-30
  • 10.0

    Superb

    14 Feb 2018
    Best hostel I’ve stayed at! All the staff are very friendly and always willing to help! They have complimentary pick ups and drop offs at the slopes and Hakuba station, which is extremely thoughtful. The atmosphere light and homely- suitable for all ages. If you want to have a couple of drinks and relax after a long day at the slopes, this is the hostel to stay at!
    Australia, All Male Group, 18-24
  • 10.0

    Superb

    03 Feb 2018
    One of, if not the best hostel I have had the pleasure of staying at. The service is next level, with complimentary shuttles to take your to a variety of boarding spots in Hakuba as well as some paid shuttles. Shuttle services are also provided in the evening for guest who wish to be dropped off around town. Staff are knowledgeable about the culture and the area and are more than willing to offer their advice on where to board/eat/drink. Food in the dinning room is also great!
    Australia, Female, 31-40
  • 10.0

    Superb

    30 Jan 2018
    Had high expectations going into my stay due to the number of positive reviews and the Phat House didn’t disappoint, in fact it exceeded all expectations. The staff were very accomodating and the provided transfers meant you could get to the slopes or into town without any hassle. The facilities were clean, well-maintained and encouraged you to meet fellow travellers (all legends). It’s apparent Cam and co had decided to create the ‘ideal ski hostel’, and they absolutely succeeded! 10/10!
    Australia, Female, 18-24
  • 10.0

    Superb

    21 Jan 2018
    I loved the phatty! It was perfect for a solo traveller to meet others. The house is very social with everyone telling their stories of the day. They also have shuttles to the different mountains.
    Australia, Female, 25-30
  • 10.0

    Superb

    15 Jan 2018
    Absolutely amazing hostel- couldn’t fault it at all. Stayed in a shared dorm as a couple and wasn’t a problem at all. The staff were great and always happy to help. Great advice on restaurant tips, always willing to offer lifts etc. Lively atmosphere but never too much. Complimentary breakfast was a great touch too. Evening menu was great, and drinks very good value. Could not recommend this place any more. Every little detail had been thought of and it made for an amazing stay in hakuba!
    England, Couple, 18-24
  • 9.1

    Superb

    01 Feb 2018
    Modern building with excellent atmosphere and artwork. The staff were very friendly and helpful. Will book again when I come back to Hakuba!
    Australia, Male, 31-40
  • 9.1

    Superb

    30 Jan 2018
    Highly recommend staying at the Phat House - the staff are incredible and go out of their way for their guests. Great transportation options, decent breakfast, shuttles at night and great atmosphere. Thanks to Cam, Matt and team!
    Australia, Female, 25-30
  • 9.1

    Superb

    25 Jan 2018
    The Phat house is a fantastic place to stay. Great food, service and atmosphere . Excellent helpful staff. Comfortable beds. Being Aussie owned they should provide vegemite at breakfast. You won't be disappointed. I'll be back for sure.
    Australia, Male, 41+
  • 9.1

    Superb

    14 Jan 2018
    Absolutely epic place to stay. THe friendly, helpful and generous staff make this the place to be. Their morning to the snow, afternoon return from snow and evening to Happo shuttles are absolutely worth their weight in gold. The co-owners Matt and Cam went out of their way to make our stay comfortable, efficient and FUN! We even accidently left our snow jackets behind, and the team express couriered them to us at our next Japan snow resort free of charge and the jackets arrived in ~24 hours!!!
    Australia, Male, 31-40
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Parking
  • Safe Deposit Box
  • Utensils
  • Washing Machine
Services
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Wi-Fi


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