Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

A friendly hostel for backpackers who travelling through Suvarnabhumi Airport and need a place to stay over for transit flight in the next morning. There are 70 rooms available in our property with 3 types of room which are Standard, Deluxe and Suite room. Standard room features with Thai contemporary design and bathroom is not separate wet and dry. While deluxe room is in our new extension building with unique wall painting design in each room and bathroom is divided wet and dry. Suite room has the largest space with rain-shower, bathtub, private computer, 42 LCD flatscreen TV and living area. Suite room is suitable for family or group of 4 people. Also, there is a cafe on the ground floor where you can use computer and internet. Room service also available until midnight. Breakfast is available at our sister hotel \'Queen\'s Garden\' from 7.00am. - 11.00am. Complimentary free minibar

Please give us your flight detail before your arrival date in order to increase shuttle bus service efficiency. Our front desk is open 24 hours for check-in and check-out. Shuttle bus service will service according to schedule. Make sure that your flight detail is given before hand. There is no elevator available in our property but we have bell-boy to help you with your laggage。Wheelchair accessibly is available on the ground floor. Please let\'s us know your request View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.8

  • Location 8.8

  • Staff 8.5

  • Atmosphere 7.0

  • Cleanliness 9.0

  • Facilities 7.8

Latest Reviews

  • 10.0


    12 Mar 2019
    Gd Customers Service & Great Hotel To Stay On
    Singapore, Male, 18-24
  • 9.4


    01 Dec 2019
    I always stay at Phoenix hotel whenever I have a flight to catch the next day. I have probably stayed here 10 times now over the last years. I love the free airport shuttle and the extremely good value for money this hotel offers. Comfortable beds, very clean, spacious rooms, very friendly and helpful staff. Walking distance to Latkrabang station is a big bonus if you want to go to central Bangkok or elsewhere in the city. 711 is around the corner, WiFi is fast - I’m always happy to return 🙂.
    Germany, Female, 31-40
  • 9.4


    26 Dec 2018
    This was a very quite and secure Hotel to stay in. I had no issues at all. I only stayed one night between trips flying in from Cambodia to my next location. I had stayed in Bangkok previously but never for just one night. I chose this hotel based off their reviews and the close proximity to the airport. It was just right for everything that I needed. I would stay here again if in a similar situation.
    USA, Male, 41+
  • 9.1


    03 Dec 2019
    This was a good hotel to stay at immediately upon arrival into Bangkok. The train into town was shutdown for the night, so the shuttle to the hotel and a nice bed/shower was very welcome after 18 hours of travel. The hotel was not as close to the airport as I thought, and the walk to the airport rail link in the morning also a little further then expected, but not bad. The 7-11 around the corner couldn’t speak English well enough for us to get a SIM card, so we had to wait until later.
    USA, Couple, 31-40
  • 9.1


    14 Jan 2019
    Perfect if you're in transit
    Belgium, Female, 25-30
  • 8.3


    23 Nov 2019
    All good for the price, assuming that you just want to spend a night close to the airport. Free transfer is also very useful.
    Russia, Male, 31-40
  • 7.7

    Very Good

    27 Feb 2019
    Great for overnight stay in Bangkok as free shuttle to and from airport. 10-15 min walk to sky train through pleasant local area.
    England, Couple, 41+
  • 7.4

    Very Good

    07 Dec 2019
    No hot water tv not working very poor
    Australia, Male, 41+
  • 6.6


    08 Dec 2019
    Perfect for a one night stop over to the airport.
    England, Couple, 25-30
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  • Free Airport Transfer
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Wheelchair Friendly
  • 24 Hour Reception
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Room service (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Café
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi