Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Sharing is Caring! we are building a mini-library in our hostel, if you have any old unwanted books, bring them to us and get a small discount on your room rates. Make use of your books!

At the Phoenix Hostel we are dedicated to providing you with the best possible stay in Shanghai. We are driven to provide the most comfortable rooms and the best service in the best hostel in Shanghai.

With two subway stations, People’s Square, the Nanjing Road pedestrian area, and The Bund a short walk away our location is the most convenient in the city. Our friendly and helpful reception staff will be happy to help you plan your day’s activities and organise tickets to local events and tours. When you’re done exploring for the day the Phoenix Bar located on the rooftop terrace is a great place to relax and unwind, especially on warm summer nights.

In our quest to be the best hostel in Shanghai we are investing in the future and have just renovated and totally renewed the 4th floor, with the 3rd floor to follow soon. This allows us to offer you fresher, even more comfortable and modern rooms than before.

If there is anything we can do to make your stay more pleasant and comfortable please let our reception staff know. The reception desk is staffed 24/7 and we are always ready to assist you.

The Phoenix is an independent hostel in the centre of Shanghai. We provide great value hotel standard accommodation at hostel prices in an amazing location.

Our hostel is on south Yunnan road, also known as Yunnan food street because of its amazing selection of restaurants. We love our location and not just for the food! We are very close to People's Square metro station (a 5 minute walk). and Dashijie metro station(1 minute walk). It's a perfect place for sightseeing, shopping, people watching, exploring and getting to the far corners of this huge city.

From our hostel, you can walk to the following major sites within 15 minutes:

- The Bund - the famous stretch of buildings on the bank of the Huangpu river

- Shanghai museum, Shanghai art gallery, Shanghai museum of modern art, Shanghai urban planning exhibition centre, People's Square, People's Park

- Yuyuan (jade garden), city God temple, White Cloud taoist temple and the old town

- Huaihai road, Xintiandi and Dongtai road antique market

Nobody said that travel had to be uncomfortable! All our rooms are en-suite and have free internet access. All our rooms have windows and air con/heating systems. We have comfortable double beds, bright single rooms and excellent dormitory rooms for those on tighter budgets. Our rooms have black-out curtains to keep the dawn out and have double glazed windows to help you get a good sleep if you need one.

Our rooftop is a great place to relax after spending a day exploring Shanghai. A chilled out space to meet new friends, read books from our free selection, play games or plan your next party.

On the first floor of our building you can visit our Shanxi restaurant and enjoy the wide variety of dishes from this area - it's probably very different from the Chinese food you have in your home country. It's delicious and cheap - what more could you ask for?

We hope that our guests will make the most of their time in China - a country with an interesting and diverse culture. The Phoenix also holds a culture lounge, a great place to relax and learn more about China. The Phoenix Lounge offers long term courses to people living in Shanghai, but for our hostel guests we can arrange short culture classes in:

- Mandarin Chinese

- Majong

- Chinese brush painting


We hope that all our guests will have a wonderful stay at the Phoenix in Shanghai.

Please remember to bring your passport with you when you check in. If not ,we cannot accept you.The Phoenix can accept international credit cards.

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.4

  • Location 9.5

  • Staff 9.2

  • Atmosphere 8.8

  • Cleanliness 9.1

  • Facilities 8.8


Latest Reviews

  • 10.0

    Superb

    09 Dec 2018
    Very short overnight stay, but the staff were friendly and helpful and the room was clean and comfortable.
    USA, Female, 41+
  • 10.0

    Superb

    09 Dec 2018
    Hi! This was a great and friendly hostel. I was upgraded to a free private room from a 8 person male dorm all because I booked through HostelWorld so that was super nice. It was located in a nice area and I enjoyed the atmosphere of it. The only thing that was wrong with the private room was the sink didn’t drain as fast as I wanted it to but that is easily fixable. Definitely would stay again!
    USA, Male, 25-30
  • 9.7

    Superb

    12 Dec 2018
    Highly recommend the Phoenix! The location is absolutely awesome for a short trip to Shanghai--a 15 minute walk to The Bund. Excellent cafe on the rooftop. Will be coming back.
    USA, Male, 31-40
  • 7.4

    Very Good

    15 Dec 2018
    wifi did not work, one of the 8 room hostel sinks were clogged. still very cheap though, and overall great location. They have key cards to their lockers (could fit the size of 2 carry on luggage). They also help provide taxi service to the airport, and sometimes can be cheaper if you car pool with other hostelmates.
    American Samoa, Female, 18-24
Read all reviews

Facilities

Free
  • Free Internet Access
  • Linen Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Dryer
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Reading Light
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Restaurant

Policies

  • Credit Cards Accepted


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