Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Restel Chiang Mai

Book more than 8 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Restel is a comfortable, centrally located hostel just 3-5 minutes walk from Maya shopping mall.

Please make sure to read the hostel's Terms & Conditions before booking.

Special conditions apply for group bookings (15 guests or more), please contact the hostel directly.

*Property Policies & Conditions:
1.The Hotel will be held responsible for the guest’s property in case of loss and damage as following;
1.1.The loss or damage occurs in the hotel.
1.2.If the property’s loss and damage following article 1.1 is money, gold, traveler cheques, jewelry or other valuable items. The hotel shall take responsibility not over 5,000 THB Unless the guest declares and deposits his/her property with the hotel. The hotel will take responsibility not over 10,000 THB.
2.The hotel shall not be liable for any loss or damage by following cases;
2.1.The case is beyond the control of hostel.
2.2.The existing condition of the items.
2.3.The loss or damage is made by guest or the visitor.

3.Hotel Rules & Regulations
3.1.The hotel has a parking lots but does not cover any costs associated with any damages or missing property occurring to the vehicle.
3.2.Illegal or immoral action including playing gambling, sex trafficking and etc. is strictly prohibited.
3.3.Please keep silence. According to our tolerance policy, we will refuse to admit or may remove a person who while on the premises of the hotel acts in an obviously intoxicated or disorderly manner, destroys or threatens to the hotel’s property, or causes of threatens a public disturbance.
3.4.Smoking is prohibited. It is permitted only at a smoking area.
3.5.Check-in at 02.00 PM – 20.00 PM and Check-out before 11.00 AM
-Exceeding check-out time, during 11.00 AM – 01.00 PM will result in extra charge at 50% of room rate.
- check-out done later than 01.00 PM full room charge will be applied.
3.6.The hotel reserves a right to collect key deposit, after the guest returns the key, the full amount of deposit shall be returned.
3.7.Foods and Beverages are not allowed in-room areas except water.
3.8.Please keep clean to public and in-room areas. Guest’s pets are not allowed.
4.Cancellation policy: At least 7 days advance notice for free cancellation
5.Payment upon arrival by cash
6.**Reception working hours 08:00-20:00** View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 7.0

  • Staff 8.0

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    22 Nov 2019
    Absolutely loved the time I spent at The Restel. The facilities are amazing, the staff is so kind & friendly, and it feels like home. They even have an amazing cafe that's also on the property which was the perfect place to do my remote work from - the coffee was great and the wifi was amazing. Highly recommend this place for anyone traveling through Chiang Mai and wanting to stay in the Nimman area.
    USA, Female, 25-30
  • 10.0


    09 Nov 2019
    Amazing hostel/hotel. It is a bit away from the old city, but there is plenty nearby to do. Markets, malls, and food. SOOOO clean and the pool was amazing. Each bed has their own TV, and the staff/owner were so amazing and helpful. The best hostel I’ve stayed in.
    USA, Mixed Group, 25-30
  • 9.7


    19 Sep 2019
    Great wifi, clean pool, clean rooms and facilities, nice big lockers, very friendly and helpful staff. Big shopping mall 3-4 mins walking away. Was practically empty when I stayed, had a nice quiet time!
    Australia, Male, 25-30
  • 9.7


    18 Aug 2019
    Liked it a lot. Pros are it's in a good location behind the mall and night markets and the trendy part of town. The pool is great!! Beds and pillows are comfy. Kitchen area is nice, places to sit and make food. There is a comfy sofa in reception where you can chill with your book as if you were at home. Staff are super nice and it's a calm and peaceful hostel in general as hostels go. There is a nice cafe next door to buy food n coffees. Definitely recommend this place!
    England, Female, 25-30
  • 9.1


    19 Mar 2020
    The hostel was so clean and the beds are really comfy. The staff are friendly and let us do a late check in. The hostel was quiet, only 4 other people there but still a good atmosphere with them and had a good night. It’s a really good hostel to just relax and spend the day by the pool and they own a cafe next door that did really nice food and drinks. It is far away from city centre in Chiang mai so that is the only negative! But everything else was perfect!
    England, Couple, 18-24
  • 9.1


    08 Dec 2019
    Just perfect if you want to switch off and get away from the party hostels! Such good value for money, super clean and comfiest beds I’ve stayed in. Plus you get a tv! Location is good for checking out the Nimman region but not the main old town
    England, Female, 18-24
  • 9.1


    02 Dec 2019
    friendly staff, good facility, kitchen, swimming pool, restaurant, all in top standard, will stay again next time in Chiang May.
    Hong Kong China, Male, 41+
  • 9.1


    14 Nov 2019
    We stayed for almost 2 weeks & it was very pleasant! The beds are very comfortable, everything is outstandingly clean and the pool is a massive bonus! They even let me use it after check out before my late flight! Very kind and accommodating staff. Only downside is it's definitely not a social hostel, more of a digital nomads haven for people who want peace to work. It's also underneath a flight path but luckily was infrequent enough to not bother us too much. Recommend if you're after peace.
    England, Mixed Group, 25-30
  • 9.1


    27 Jul 2019
    Staff were incredibly helpful
    England, Male, 18-24
  • 8.9


    17 Oct 2019
    One of the cleanest hostels I’ve ever stayed in. There wasn’t much of an atmosphere mainly because I stayed during the off-season so I’m sure that had something to do with it. Other than that, it was a great hostel with a very nice staff. I would stay here again!
    USA, Male, 25-30
Read all reviews


  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi