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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

We do not accept groups at weekends.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The River House

59 Fitzhamon Embankment , Cardiff, Wales
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are one of the smaller hostels in Cardiff. Being family owned and run by a brother and sister team, our Cardiff hostel feels more like you are staying with a local family rather than the usual hostel experience.
The breakfast is second to none and is included in the price of your stay. Our full communal kitchen is perfect to keep your healthy meals (and your wallet) in check. We feel that our budget accommodation in Cardiff city centre is the best stay you will have in the UK. But do not take our word for it - we encourage you to check out our reviews to make sure we are the hostel for you. You will find a treasure of things to do in Cardiff and we look forward to giving you a Welsh welcome.

- Great location 5 minutes walk from buses, trains and attractions.
- Friendly Welsh owners
- Incredible free breakfast
- Walking tour 3 times a week
- The wifi is fast, free and covers every inch of the house

Check Availability

Sun 19 Aug 2018 - Wed 22 Aug 2018 Change
Selling out fast!

Room Summary

Sun 19th August 2018 - Wed 22nd August 2018

My Selection

/ Price per night Nights Total
Standard Flexible Booking:
Payable Now:
Payable Now:

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.6

  • Location 9.8

  • Staff 9.7

  • Atmosphere 9.2

  • Cleanliness 9.7

  • Facilities 9.4

Latest Reviews

  • 10.0


    01 Aug 2018
    Great staff, clean rooms, good atmosphere, wonderful location!
    USA, Couple, 25-30
  • 9.7


    06 Aug 2018
    Love The River House. Everyone is so friendly and the space is kept in tip top shape. Would recommend!!
    USA, Female, 18-24
  • 9.4


    04 Aug 2018
    Great and helpful staff. Great location, lockers, comfy beds. Clean but in the mornings, you had to wait for the toilet. And there’s a cat! I’d stay again!
    USA, Female, 25-30
  • 8.6


    08 Aug 2018
    Really good amenities and very clean. Would like to see more lockers large enough to store a medium backpack as floor space can get crowded in rooms with all the bags near the bunks!
    Australia, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Book Exchange
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi


  • 2018

    1st, Country Winners Wales

  • 2017

    1st, Country Winners Wales

  • 2016

    1st, Country Winners Wales

  • 2015

    1st, Country Winners Wales

  • 2014

    8th, Worldwide Medium Hostel

  • 2014

    1st, Country Winners Wales

  • 2013

    1st, Country Winners Wales

  • 2012

    1st, Country Winners Wales

  • 2011

    1st, Country Winners Wales

  • 2010

    6th, Worldwide

  • 2010

    1st, Country Winners Wales

  • 2010

    Best staff

  • 2009

    1st, Country Winners Wales

  • 2009

    Best staff

  • 2009

    4th, Worldwide


  • 2015

    Worldwide Small Hostel

View all Award Winners


  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Things to Note

Check out is up to 10:30am.
You may cancel your booking by giving us a minimum of 48 hours notice prior to arrival by email only.
After this time you will be charged for the first night stay.
In the event of cancelling for a Friday or Saturday arrival we are entitled to charge the 1st and 2nd night as it is a 2 night minimum stay.
For groups of 6 and over the cancellation deadline is 7 days.
No refunds are made for early departures.
Strictly no hen or stag parties.

Please note for Friday and Saturday arrivals:
We do not accept bookings for more than 6 people at weekends and will not be able to accommodate multiple bookings which exceed this number. This includes booking a large groups under separate names.

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