Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Rock House Hostel is built over a natural ecosystem which is composed of 80% fossilized marine coral, this has a height of about 20 meters (65 feet); Some rooms have a direct view to the coral wall on which can be observed some autochthonous species of the island like green iguanas, black iguanas(Chiles), lizards of many colors, black crabs, in some cases hermit crabs and of course different variety of birds. The Rock House Hostel has a high point of view to observe the sunsets and on which you will find an antique marine cave. The Hostel has a solarium with a barbecue where you can share with other guests that come from all over the world, as well as a living room with a TV and also 2 fully equipped kitchens. We also offer a car and bycicle rental service.

The Rock House Hostel, is located on a residential area called Cabañas Altamar, this is placed just 5 minutes away from the main road, where you will find various transportation services which you can take to visit the beaches and touristic places. However, if you are an adventurer that enjoys walks and the landscape view, you will be only 20 minutes away from the nearest beach which is Sprat Bay ( Bahia Sardinas) more known as the central beach (Playa del Centro).

The Rock House Hostel, offers rooms with a sober decoration, you can choose depending on your taste and needs: King size, queen size and twin size beds, of which some have private bathrooms and shared bathrooms; they all count with air conditioning, tiled floors and wooden furniture.

En este momento queremos informarles que la gobernación de San Andres Islas esta haciendo unas adecuaciones de alcantarillado en el barrio donde estamos ubicados, por lo cual el transito de vehículos (taxis, motos, etc), sera restringido por lapsos; Mientras están haciendo los trabajos el ingreso al hostal solo podrá ser caminando hasta que la vía este habilitada en su normalidad, de esta forma estoy avisando a todos nuestros futuros huéspedes este detalle y tomen la mejor decisión. dando solucion a este inconveniente , en este momento el hostal podra ofrecerles el servicio de transporte aeropuerto-hostal , hostal-aeropuerto , por un valor de 15 mil pesos,para utilizar este servicio favor enviar un email o llamarnos. saludos

The Rock House Hostel Policies & Conditions:

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 72 hours before arrival.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 4% for payment with credit and debit card.
Breakfast not included.

Reception Time: 07:00 to 01:00
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.3

  • Location 7.5

  • Staff 9.8

  • Atmosphere 9.3

  • Cleanliness 9.0

  • Facilities 8.8

Latest Reviews

  • 10.0


    29 Apr 2022
    We love the Rock House Hostel!! Amazing location. Super nice staff. Iguanas everywhere!!!! It was amazing!
    USA, Male, 25-30
  • 10.0


    29 Nov 2019
    Amazing stay both nights to and from San Andres/Providencia. Great patio with a number of local fauna hanging out but too scared to interfere with your stay. UNREAL WIFI. Not sure if I was supposed to but I watched YouTube vids for quite a while after coming in from a couple beers. Close walk to supermarket (15mins) beers, wine. rum etc and great sunset area less than 5 mins away.
    Canada, Male, 31-40
  • 10.0


    23 Aug 2019
    Luce and her family are so amazing! We loved to stay at the rock hostel. She was so kind and friendly and accommodating, always asking us how we were and bringing us a beautiful welcome drink. Everyone in the town knows this family so it’s about 15,000cop from the airport you can also hire a bike and ride around. Would recommend it. Gracias Luce! Xx
    Australia, Female, 31-40
  • 9.7


    13 Sep 2021
    I'm very happy to stay here, good value and good private rooms. thanks a lot to Cristian for perfect hospitality and care, this place worth the stay in san andres even if the location isn't perfect
    Israel, Male, 25-30
  • 9.7


    17 Aug 2021
    Colombia, Male, 31-40
  • 9.7


    20 Apr 2021
    Great place in San Andres! Very clean, beautiful hosel. Christian and his mom were very nice and super accommodating to anything I asked. My only complaint was the wifi. I think the whole island may have slow wifi though...
    USA, Female, 25-30
  • 9.4


    20 Apr 2021
    This hostel was great just by the staff. The staff here is top tier and takes care of each guest. The Son runs the day to day operations is a wonderful host and a good owner, but for me, his mom treated us like we were her children and took SUCH GOOD CARE OF US. It really really stood out and was wonderful. She went above and beyond in helping us with our sunburn with buckets of ice water and rags to help us with the pain. Really great people. I wish the wifi was a tad stronger.
    USA, Male, 25-30
  • 9.1


    26 Apr 2022
    Great property, great owners who were extremely helpful, extremely safe. Not a lot of people staying there so it is nice for a break away from any hecticness. We ended up extending for another 3 nights
    England, Male, 18-24
  • 9.1


    21 Jul 2019
    Its a little bit far from city center but if you want a quite area is perfect. Awesome facilities-
    Mexico, Female, 25-30
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  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe