Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Roof Backpackers

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The Roof Backpackers is owned and managed by travelers who know what a hostel needs. We love hosting people from other countries to learn about other cultures, to make new friends, and to show them a little of what our country has to offer in one of the most beautiful states of Mexico, Jalisco, the home of Tequila.

Whether you in search of a comfortable dorm or a cozy private room, you will find what you are looking for at The Roof. Our rooms are clean, comfortable, and secure room as we have security cameras both outside and inside the hostel.

We provide various services including board games, laundry service, garage, towels, TV with a DVD collection, luggage storage, lockers, high speed internet, hot showers, and a fully equipped kitchen to prepare your own food. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.9

  • Location 8.5

  • Staff 8.5

  • Atmosphere 7.6

  • Cleanliness 8.3

  • Facilities 8.4

Latest Reviews

  • 10.0


    07 Mar 2020
    A nice quiet hostel. Has everything you need. Also in a great location. Staff was very friendly. It is also very clean. I will be back.
    USA, Male, 31-40
  • 10.0


    22 Jan 2020
    The Roof is outstanding. Galo was waiting for me at the airport and speaks excellent English. The Roof is convenient to too many interesting things to list. The hostel offers much to make one's stay enjoyable; a kitchen, high pressure solar water heated showers, comfortable beds and cleanliness everywhere. I appreciated the quiet atmosphere at night and the very central location. The best resource I've found in beautiful Guadalajara.
    USA, Male, 41+
  • 10.0


    08 Nov 2019
    Great place. Lovely staff. Awesome roof top terrace. I would stay here again.
    Australia, Female, 25-30
  • 9.7


    29 May 2019
    Relaxed, spacious and good value hostel in the perfect location.
    Canada, Female, 18-24
  • 9.4


    03 Nov 2019
    Dorms with double beds so you can really spread out. Showers are hot..Wifi weak at times. Although hostel is called the roof it is not made much use of. Some background music might help create some atmosphere.
    England, Male, 41+
  • 9.4


    15 Oct 2019
    I didn't get to enjoy the hostel for long because I pretty much only showed up to sleep and left early the next day. Staff was very helpful and I liked the rooms and spacious bed. Unbeatable location, hard to reach downtown from the bus terminal because the new subway line is diverting buses to horrible suburbia routes. If I had the chance to visit Guadalajara again, I would be more than happy to visit this place again. :D
    Mexico, Female, 31-40
  • 9.4


    08 Jul 2019
    Highlights: terrace, location, HOT WATER SHOWERS!!! Lacking: breakfast was pretty minimal. Would definitely stay there again. THANKS!
    USA, Male, 31-40
  • 8.3


    15 Jan 2020
    Wonderful staff who were very helpful, I stayed in the single bedroom with en-suite bathroom and it was cleaned every day and a great value for the price. No frills but private, clean and great location. My only warning would be that the busses in the morning can be noisy so bring ear plugs if you are a light sleeper. Great people, good location close walk to the cathedrals and markets with plenty of amazing food and drink nearby, I would definitely stay here again!
    USA, Female, 25-30
  • 7.7

    Very Good

    17 Oct 2019
    This may be overly harsh but the place felt unfinished and dark. The roof wasnt coherent, and a few room's were oddly empty. They need more lights for sure. The guests when I was there were weirdos, but that's not really the hostels fault. It was also difficult trying to go to bed while the staff was just outside your room window, cuddling, and watching The Dark Knight on full volume. The neighborhood sucked
    USA, Male, 25-30
  • 4.9


    05 May 2019
    The beds were good. The staff were not nice. I do not recommend this hostel I had a bad experience. For example when I returned late at night and didn't have a key, the staff insisted of me paying for the opening the door service. I didn't want to pay for entering my hostel so they just left me out and didn't open the door. I kept ringing until a guest opened the door for me.
    Israel, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Dryer
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Wi-Fi