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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
8.7
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Roof Backpackers is owned and managed by travelers who know what a hostel needs. We love hosting people from other countries to learn about other cultures, to make new friends, and to show them a little of what our country has to offer in one of the most beautiful states of Mexico, Jalisco, the home of Tequila.

Whether you in search of a comfortable dorm or a cozy private room, you will find what you are looking for at The Roof. Our rooms are clean, comfortable, and secure room as we have security cameras both outside and inside the hostel.

We provide various services including board games, laundry service, garage, towels, TV with a DVD collection, luggage storage, lockers, high speed internet, hot showers, and a fully equipped kitchen to prepare your own food. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.3

  • Location 9.1

  • Staff 8.0

  • Atmosphere 7.3

  • Cleanliness 9.3

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    15 Jun 2021
    Walking distance from the main sites in GDL
    USA, Male, 41+
  • 10.0

    Superb

    06 Mar 2021
    The staff helped me so much. I really enjoyed my short amount of time there. But I appreciate the help and kindliness the shared with me. Thank you very much.
    USA, Male, 31-40
  • 10.0

    Superb

    07 Mar 2020
    A nice quiet hostel. Has everything you need. Also in a great location. Staff was very friendly. It is also very clean. I will be back.
    USA, Male, 31-40
  • 9.4

    Superb

    06 Nov 2021
    Had a perfect little stay at Roof Backpackers. Greeted very warmly on arrival and given lots of information about the hostel as well as the city of Guadalajara and surrounding areas. Arrived late but the staff helped me book a tequila tour for the next day (absolutely must). Everything super clean and the huge comfy beds are a nice treat. Hostel is super cute has all the facilities you could need such as decent kitchen and even little area to work. Only downside is not the most social of hostels
    England, Female, 25-30
  • 8.9

    Fabulous

    08 Nov 2021
    This hostel has so much potential! Amazing balcony, great communal areas, amazing location. Sadly lacking a bit of a vibe which could easily be fixed by some lighting and music on the terrace / a chilled bar for the evenings. Enjoyed our stay ! Thank you :)
    England, Couple, 18-24
  • 8.6

    Fabulous

    14 Nov 2021
    Nice hostel with a great terrace. Completely lacking in atmosphere despite being full when I stayed.
    Ireland, Male, 25-30
  • 8.3

    Fabulous

    09 Feb 2021
    Nice, quality hostel. Clean, quiet. Staff conscientious. Much is in walking distance. Manager has good English. Only bump at all -- overcome by the manager -- dealing with a horrible guest who refused to mask even with his face hanging over my food in kitchen. After 3 weeks of The Roof I look forward to returning. 1 thing: Staff indifferent to bikes and biking; available bike/s, even old/worn, with adequate lock (bike I bought was stolen, light lock cut) would be great.
    USA, Male, 41+
  • 8.0

    Fabulous

    11 Nov 2021
    Need new pillows. Beds are comfortable and security is great. Close to El Centro and bars ect. I will recommend to others to stay there. Will I possibly stay again in the near future? Possibly not.
    Mexico, Male, 31-40
  • 7.1

    Very Good

    21 Feb 2021
    The rooftop was cool, the beds were wide enough. However, we were not allowed to open the windows thats why the room was stinky. There was no light at the beds so the whole room was super dark. During Covid a man was constantly coughing so it was horrible. I did not understand why he was allowed to stay in the hostel.
    Hungary, Female, 18-24
  • 6.9

    Good

    09 May 2021
    Too dark for me and hostel in height, to height (my opinion)
    France, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Dryer
  • Fitness Centre
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
Services
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi


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