Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Rotten Apple Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The Rotten Apple Backpackers Is A Special And Unique Little Place...

It's Atmosphere And 'Family' Dynamic Is Like No Other In The Land, Unrivaled In Fact.

We Are A Working Hostel Catering To Backpackers And Travelers With A Holiday Working Visa, Situated In The Sunny Town Center Of Hastings, Hawkes Bay.
Its Smack Bang In The Middle Of A Bustling Community With Excessive Amounts Of Potential For Employment And Entertainment.

If You've Got A 'Work Hard/Play Hard' Attitude, This Is Obviously The Hostel For You...
We PRIDE Ourselves On The Experiences We Share, The Environments We Create And The Memories We Forge Down Here At The Rotten Apple. Its A Family...

So... Guess We Shall Be Seeing Ya Soon

You are responsible for any damages you cause, you will be charged for any damage caused by you that needs repair.

Fire alarm false call out charge, if you cause a smoke detector to activate you will be charged the call out fee from the fire department.

If you activate a false fire alarm, you must submit you passport to management until the outstanding fine is paid in full.

Smoking & Vapor cigarettes only to be used on the back deck, if you are caught smoking in the hostel you will be asked to leave and no refund will be given.

Washing up. You are responsible for your own mess in the kitchen, please make sure you wash, dry and put away any used items.

Respect the hostel and your fellow backpackers, inconsiderate behavior towards staff or other guests will not be tolerated.

Drunk & Disorderly behavior, you will be asked to leave the hostel with no refund.

If debt collectors have to get involved for any reason, the debtor will hold full responsibility for costs.

Reception hours: 9 AM - 6 PM ; Check-out: 12 PM - 6 PM , Check-out: 10 AM

Email Us For Last Minute Bookings! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.8

  • Location 9.1

  • Staff 8.6

  • Atmosphere 8.0

  • Cleanliness 8.2

  • Facilities 7.8

Latest Reviews

  • 10.0


    30 Jan 2019
    There's absolutely nothing bad that can be said about this place. Loved everything!
    Argentina, Couple, 25-30
  • 9.7


    10 Dec 2019
    Such a great hostel. Just beaware of the stairs upon arrival, they're on the second floor. I think the only fault I could find was the town's clock tower ringing every 15 minutes but that's easily solved with headphones. Really open and chilled environment to the place, stay were really helpful. All in all a great spot to stay.
    England, Male, 25-30
  • 9.4


    15 Nov 2018
    The most friendly hostel I've stayed in since I got to new zealand. The staff and guests were very welcoming. The service was a serious plus, I was always acknowledged when I entered and made to feel welcome. Good clean facilities and a good Internet connection always. My only gripe is the prices on website are not up to date. 10/10
    Scotland, Male, 25-30
  • 6.9


    18 Apr 2019
    Hostel mainly for long stay. We were disappointed on arrival when we were told we had been moved from a 4 bed (which we booked on purpose) to a 10 bed (which we didn't want) and was the same price. The beds were warm and comfy. Most people staying are long stay so the atmosphere was nice for them. WiFi available in living room and one bedroom. Would recommend staying in Napier if you are travelling through.
    Scotland, All Female Group, 25-30
  • 6.6


    11 Jan 2020
    We drove all day and we were hoping to have some rest in a private twin bedroom. Unfortunately there was a party in the hostel and the loud music was on the whole night. I will definitely not recommend this hostel if you are going there to have some rest
    Australia, Male, 31-40
  • 6.0


    15 Mar 2019
    Doesn't really have parking. More like a party atmosphere where people stay up late carrying on until the early hours. No locker type set up in the room.
    USA, Female, 25-30
  • 2.9


    22 Apr 2019
    *BUYER BEWARE* I had initially booked a 6 bed Female dorm; however, when I had called to confirm my booking I was INFORMED that my booking was changed entirely to a 10 bed mixed dorm, but don't worry cause the price is exactly the same...When I explained that I was not comfortable with the change I was met with distain, aggression and contempt... My arrival at the actual hostel was exactly like a WHAT NOT TO DO customer service video. I honestly thought it might have been a bad joke or a dare...
    Canada, Female, 31-40
Read all reviews


  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Utensils
  • Washing Machine
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
  • Board Games
  • Pool Table
  • Wi-Fi