Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Secret Garden Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Secret Garden is an intimate hostel in the center of the historic Jewish quarter.
It is a great choice for those who are looking for a peaceful and family atmosphere.

We are located in an antique building that after renovation allows us to arrange interiors in so interesting order closely connected with our name. We offer you accommodation in closed-circle atmosphere, single, double, triple rooms with shared or private bathrooms. The rooms are assigned its own names corresponding to its interior decorations instead of numbers.

We offer our guests a quiet garden and a purple living room.
The dining-room where we served continental breakfast buffet is connected with the fully equipped kitchen.
We provide you 24 hrs care and we can recommend you places you have to visit in such unique city we collaborate with a number of clubs, pubs and restaurants - and we also can help you to arrange additional tours.

Our reception desk is open 24h.
Check-in time starts at 15:00pm and check-out time is 11:00pm.
There is no problem to leave your luggage with us before check-in or after check-out.
At the reception desk you will find free maps and attraction tickets.

If you are travelling from Balice Airport we have a special offer for our guests for an Airport Shuttle.
This services costs 80,00 pln one way from 1 to maximum 4 people and 100,00 pln for 5 and more.
If you are interested please let us know in advance.

The price includes:
- Coffee, tea & milk available all the time
- 24-hrs free access to Internet & WiFi
- Towels and linen
- Room cleaning during longer staying (over 5 nights)
- Safe for valuables
- Luggage storing

In addition:
- Free guides, plans and maps on the desk
- Tourist information we recommend what to visit, where to eat and where to entertain
- Car park on the street - PAYABLE
- We honour credit and debit cards
- Transportation from and to the airport - PAYABLE
- 24-hrs customer care

Breakfast on request (optional) - costs 15 PLN per person.
It is served from 7:30 to 10:30 (or earlier at the request of guests) in a cold buffet. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 9.3

  • Location 9.3

  • Staff 10.0

  • Atmosphere 6.0

  • Cleanliness 10.0

  • Facilities 9.3

Latest Reviews

  • 10.0


    05 Oct 2018
    Beautiful hostel, surrounded by shops, restaurants and only 10-15 min walk away from old town. Me and my partner stayed in double room. Couldn’t fault it one bit. Staff were really friendly and even held our bags for 10hours while we went to salt mine ect. Would definitely recommend!
    England, Couple, 25-30
  • 10.0


    21 Aug 2018
    Absolutely amazing place-can’t fault it, really comfortable, great kitchen, friendly staff and really welcoming
    England, Couple, 18-24
  • 10.0


    08 May 2018
    Excellent service! The staff in the reception are very helpful! Room, kitchens are all very clean.
    China, Female, 25-30
  • 9.7


    15 Oct 2018
    Really nice location in the heart of Krakau. I will come back.
    Germany, Female, 31-40
  • 9.7


    29 Jul 2018
    Very nice hostel, good atmosphere.
    Hungary, Male, 31-40
  • 9.7


    20 May 2018
    I loved my stay at The Secret Garden! Everything was so clean and each room I saw looked just like the photos online. I think the location was great because it was a beautiful walk up to the old town and close to the river which you can walk along the whole way. They have a beautiful garden area where I enjoyed my breakfast each morning and would be great for meeting fellow travelers. Plus the airport shuttle made finding the hostel so stress-free for only $20!
    USA, Female, 25-30
  • 9.4


    30 Jun 2018
    Great place to stay, centric, and super clean facilities. There’s not much going on at the “hostel” though.
    Canada, Male, 25-30
  • 9.4


    30 Jun 2018
    My mother and I loved our private room for our week-long visit. It was very comfortable, clean, and quiet. The staff was helpful and polite. The Kazimierz neighborhood is full of great shops and only about a 25 minute walk from the main square. My one complaint is we bought our own breakfast from the grocery store, but the staff must have thought we were taking from the buffet and they added it onto our bill without asking us. But they corrected it when I explained, so it was not a big deal.
    USA, All Female Group, 31-40
  • 8.9


    08 Nov 2018
    Great value for private room. Great location. Definitely not for a solo traveler, so boring.
    Colombia, Male, 25-30
  • 8.6


    05 Sep 2018
    The staff was fine, would always get mad the second the clock hit midnight but that’s fine I guess. Nice patio, bathrooms, and the rooms were fine. It had a bit of a quiet not hostel-like vibe but that okay, had a good time regardless!!
    USA, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities