Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Secret Garden Hostel

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Secret Garden is an intimate property in the centre of the historic Jewish quarter.
It is a great choice for those who are looking for a peaceful and family atmosphere.

We are located in an antique building that after renovation allows us to arrange interiors in so interesting order closely connected with our name. We offer you accommodation in closed-circle atmosphere, single, double, triple rooms with shared or private bathrooms. The rooms are assigned its own names corresponding to its interior decorations instead of numbers.

We offer our guests a quiet garden and a purple living room.
The dining-room where we served continental breakfast buffet is connected with the fully equipped kitchen.
We provide you 24 hrs care and we can recommend you places you have to visit in such unique city we collaborate with a number of clubs, pubs and restaurants - and we also can help you to arrange additional tours.

Our reception desk is open daily from 8-20:00. There is possible a self-check-in.
Check-in time starts at 15:00pm and check-out time is 11:00pm.
There is no problem to leave your luggage with us before check-in or after check-out.
At the reception desk, you will find free maps and attraction tickets.

If you are travelling from Balice Airport we have a special offer for our guests for an Airport Shuttle.
This services costs 80,00 pln one way from 1 to maximum 4 people and 100,00 pln for 5 and more.
If you are interested please let us know in advance.

The price includes:
- Coffee, tea & milk available all the time
- 24-hrs free access to Internet & WiFi
- Towels and linen
- Room cleaning during longer staying (over 5 nights)
- Safe for valuables
- Luggage storing

In addition:
- Free guides, plans and maps on the desk
- Tourist information we recommend what to visit, where to eat and where to entertain
- Car park on the street - PAYABLE
- We honour credit and debit cards
- Transportation from and to the airport - PAYABLE
- 24-hrs customer care

Breakfast on request (optional) - costs 15 PLN per person.
It is served from 7:30 to 10:30 (or earlier at the request of guests) in a cold buffet. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 9.4

  • Staff 9.8

  • Atmosphere 9.2

  • Cleanliness 9.4

  • Facilities 9.4

Latest Reviews

  • 10.0


    03 Sep 2019
    Room was clean and very big. Internet was very, very fast as well.
    USA, Male, 25-30
  • 10.0


    23 Aug 2019
    Similar to other reviews here, we absolutely loved our stay. We stayed for 2 nights in one of the double rooms with en-suite which was located on the first floor. We arrived an hour before check in and we were able to access our room. The room itself was very spacious with a window and small balcony with access door. Towels were provided in the bathroom which had a shower, toilet, sink and plenty of room! Incredibly peaceful but within a 15-20 minute walk of old-town and most tourist attraction
    England, Female, 31-40
  • 10.0


    10 Aug 2019
    We stayed at the Secret Garden Hostel for four nights in August 2019 and were pleasantly surprised by the facilities provided (better than those at some hotels we’ve stayed at!). The hostel is bright and welcoming, and is very close to the bars and restaurants in the Kazimierz district. It took us only twenty minutes to walk to Wawel Castle along the river Vistula (a much better route than trying to negotiate the roadworks along the main street into the old town). Would recommend!
    England, Female, 41+
  • 10.0


    10 Aug 2019
    I've really enjoy my stay at Secret Garden Hostel! The staff was really kind, even they prepared my breakfast earlier when I requested. The hostel is in a really good location, near city centre and the hostel is beautifully decorated with everything you need. I was in Krakow for a congress, and the hostel is by 10 minutes walking from ICE Krakow convention centre. I will definitely stay again there if I come back to Krakow again!
    Spain, Female, 25-30
  • 10.0


    07 Aug 2019
    Excellent location, clean room, helpful staff. Great choice!
    USA, Female, 41+
  • 9.7


    27 Dec 2019
    Lovely hostel, very clean, great staff. Good location in the Jewish quarter, felt safe and a comfy bed. Would definitely recommend.
    England, Couple, 18-24
  • 9.7


    06 Dec 2019
    Darling place. A little difficult to find at first. Great location in the Jewish Quarter. Wonderful food nearby (try Mr. Perogie, Hamsa and Cheder). Could have used a bit more enforcement of the quiet policy but I suppose that is hostel life. My neighbors apparently not aware you can shut a door without slamming it. Oh well. The room was darling as was the hostel itself. Great staff!!
    USA, Female, 41+
  • 9.4


    23 Jul 2019
    A great value, quiet hostel located in the popular Kazimierz area! I would recommend for anyone looking to enjoy the day life which Krakow has to offer, who wants a quiet place to sleep at night. Breakfast is really great as well; they catered for my celiac mate & vegans friends too. Would suggest solo travellers wanting to experience night life should go elsewhere though given it’s a quiet hostel.
    England, Male, 18-24
  • 9.4


    16 Jul 2019
    Really clean friendly hostel with a good location for the Kazimierz area and only a short walk to the Old Town. Not a huge atmosphere but exactly what I wanted for a quiet weekend away.
    England, Female, 18-24
  • 9.1


    15 Jul 2019
    Very lovely and quiet, great communal space. The staff was amazing, even made us breakfast at 5:00 am so we would not be hungry before our flight. The room was a little small, but perfect for a close couple.
    Canada, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Cable TV
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Café
  • Tea & Coffee Making Facilities