Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Awarded Best Hostal in Ecuador, The Secret Garden is a friendly Australian/Ecuadorian run hostel conveniently located in a quiet, authentic cobble-stone street in central colonial Quito. The rooftop terrace enjoys spectacular views of the city. It's a great place to meet fellow travellers,.enjoy the great food and drinks, or just relax with a book or the free high speed wi-fi.

We have agreed a list of prices with selected taxis to the main destinations in Quito and around, this is safe and fair price guaranteed!

How is your Spanish?
Get more from your time in South America with a better knowledge of the local language.
Our low overhead costs mean better teachers at cheaper prices. Email ahead for more information.

A second secret garden!! That's right - The Secret Garden Cotopaxi, high up in the remote Ecuadorian Andes, an ideal place to relax and use as a base to acclimatize and climb the Cotopaxi or one of the other surrounding volcanoes. IT WAS AWARDED THE BEST HOSTEL IN ECUADOR.

Join us on our social network @secretgardenquito (The Secret Garden Quito Ecuador) for more information and pictures. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.1

  • Location 9.3

  • Staff 8.9

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 8.9

Latest Reviews

  • 10.0


    04 Sep 2021
    Great location in old town, amazing view at their rooftop restaurant/bar. Their resident walking tour guide Edwin took me on an unforgettable food tour. The environment made it easy to meet other travelers. The rooftop bar, and people walking up and down the metal stairs to get to it, can get a little noisy, but I didn’t mind. The hostel coordinated my transfer to and from the airport which made life so much easier after a very long flight.
    USA, Female, 31-40
  • 10.0


    31 Aug 2021
    Excellent stay and awesome food. So great all fof it we had to come back. The staff is superb and we want to especially thank Mae and Estui who take so much care of their guests
    Belgium, Couple, 31-40
  • 10.0


    19 Aug 2021
    Amazing place to stay! Met a lot of cool people and the staff were awesome! I will def be staying a the secret garden again if I come back to Quito.
    Canada, Female, 25-30
  • 10.0


    01 Aug 2021
    Pros: the best hostel staff, 1/2 off at the restaurant/bar, and a $2-3 cab ride to essentially anywhere in the city Cons: thin walls, sound travels The staff: Michelle - is the manager who will take care of whatever you need. Super friendly Jamie - is the homie. Great person to get recs from, and down to chill with when he’s off Yaku - has a wealth of information and have had some great conversations. A Passionate person Luis and Edwin - the life of the party. Always bringing good energy
    USA, Male, 18-24
  • 10.0


    23 Jul 2021
    Great place .. good vibes, location, services.
    Canada, Male, 41+
  • 10.0


    22 Jul 2021
    Amazing hostel beautiful staff, great chill spots around the hostel hot showers clean rooms great music & vibes 10/10 would bang
    England, Couple, 25-30
  • 9.4


    05 Aug 2021
    Great staff, good location to explore old town, and fun atmosphere!
    USA, Female, 25-30
  • 9.1


    12 Jul 2021
    Overall a great stay. The rooftop is incredible for meals and hanging. Our room was very clean and comfortable. My one issue is that most of the staff's energy seems concentrated on the rooftop restaurant experience. In our three nights we never interacted once with a staff member regarding our stay (we were let in by a security guard at 2 AM) and sometimes couldn't get seating on the roof because it was so busy with patrons from the city. Otherwise, great hostel
    USA, Male, 25-30
  • 8.6


    04 Sep 2021
    We had a very nice time at this hostel, not too expensive and the rooftop and the view worth every dollar. We had some little organization problem with the room at the beginning of the stay but the staff is amazing, really listening to what you have to say, full of good recommendations and always ready to help you out. Thank you so much !
    France, Couple, 25-30
  • 5.1


    16 Sep 2021
    Very disappointed. The girl at check in was wearing mask and did not take a minute to explain me the basics, did not even get a towel. water in the shower is luckwarm do not expect hot shower. The safety box in your room does not fit a bag and the hostel is always open with constant in and out even from people outside the hostel that want to have drinks on the terrace. I was not given any key to our dorm it was always open. Music is really loud you can hear it from the dorm. No kitchen !!!!!!
    France, Female, 31-40
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Games Room
  • Wi-Fi


  • 2014

    1st, Country Winners Ecuador

View all Award Winners