Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Awarded Best Hostal in Ecuador, The Secret Garden is a friendly Australian/Ecuadorian run hostel conveniently located in a quiet, authentic cobble-stone street in central colonial Quito. The rooftop terrace enjoys spectacular views of the city. It's a great place to meet fellow travellers,.enjoy the great food and drinks, or just relax with a book or the free high speed wi-fi.

We have agreed a list of prices with selected taxis to the main destinations in Quito and around, this is safe and fair price guaranteed!

How is your Spanish?
Get more from your time in South America with a better knowledge of the local language.
Our low overhead costs mean better teachers at cheaper prices. Email ahead for more information.

A second secret garden!! That's right - The Secret Garden Cotopaxi, high up in the remote Ecuadorian Andes, an ideal place to relax and use as a base to acclimatize and climb the Cotopaxi or one of the other surrounding volcanoes. IT WAS AWARDED THE BEST HOSTEL IN ECUADOR.

Join us on our social network @secretgardenquito (The Secret Garden Quito Ecuador) for more information and pictures. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.2

  • Location 9.5

  • Staff 9.0

  • Atmosphere 9.4

  • Cleanliness 8.7

  • Facilities 8.6

Latest Reviews

  • 10.0


    16 Nov 2019
    Tons of fun and a great way to meet new peeps. Excellent food as well.
    Canada, Male, 31-40
  • 10.0


    13 Nov 2019
    AMAZING VIEWS! The rooftop was a great place to meet people, grab a meal or drinks, and watch over the old town of Quito. Beds were comfortable and rooms/bathrooms were cleaned multiple times a day. As a final perk, the travel agency on the bottom floor makes it easy to arrange tours and get to know Quito.
    USA, Male, 18-24
  • 9.7


    18 Nov 2019
    PROS: Great location in the historic center, next door travel agent with daily and optional activities, great dinner parties, nice and cheap breakfast options, and hostel with a lot of character and atmosphere. NOT so PROS: I don't have much to say here, so just be aware that there is a fee for paying with a credit card and there is no 24-hour front desk staff like other hostels, so checking-in or out after hours may not be possible. This was not an issue, just making others aware of this.
    USA, Male, 31-40
  • 9.4


    02 Dec 2019
    We stayed here on a 3 night stay in Quito. The hostel is centrally located and handy for buses to attractions. The hostel also offers safe dedicated taxis which is great considering Quito isn’t the safest city on earth. The staff are friendly and helpful and the food here is great and cheap. The showers and warm and you are provided with free towels. Our bathroom in Yellow Room was a bit dirty as when you flushed the toilet, water would spout out the hole in the floor. Other than that great :)
    England, Couple, 25-30
  • 9.4


    18 Nov 2019
    Amazing view from the upstairs terrace of old town. Many different breakfast options which is nice. No kitchen available for guests though. Chargers in the lockers is nice. Get ready for lots of narrow stairs. Awesome Hostal for meeting people. The terrace is the best spot here.
    Canada, Female, 25-30
  • 9.1


    18 Nov 2019
    Very well located, with an awesome view of Quito. Staff were mostly friendly, facilities are clean and I felt safe (there's even locks on every dorm). Its also a good option to hang out at the rooftop bar, which came in handy as it were raining a lot when I arrived.
    Brazil, Male, 31-40
  • 9.1


    12 Nov 2019
    Good hostel, good vibes, comfortable beds - in the dorm rooms, although in the private rooms the beds are soooo firm..felt like I was sleeping on the floor! I enjoyed the meals which were available in the evening and the staff were very helpful both with general info and with tours. My main negative point was that on the terrace (which is beautiful btw) if you are not a smoker it can be pretty disgusting up there. it was really uncomfortable breathing in everyone's smoke all night!!
    England, Male, 31-40
  • 8.9


    16 Nov 2019
    Awesome rooftop terrace! Cheap and good dinners. Would definitely recommend!
    Australia, Couple, 18-24
  • 8.3


    15 Nov 2019
    Great price for a hostel and pretty social. However no kitchen and common room other than rooftop. Walking tour with hostel too had more advertisements than Superbowl. Really need to focus on history and info other than restaurants.
    Ireland, All Male Group, 31-40
  • 7.1

    Very Good

    10 Nov 2019
    First private we had ,had carpets on the smell was awful in that room damp and moldy smell, we fortunatly got to change room that was a little better but dont expect much. Dont recomend eating the breakfasts and dinners there its half the price on the streets and twice as good. Dont get how they have so high rating , wouldnt go back there..
    Iceland, Couple, 25-30
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Games Room
  • Wi-Fi


  • 2014

    1st, Country Winners Ecuador

View all Award Winners