Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Awarded 2014 Best Hostal in Ecuador, The Secret Garden is a friendly Australian/Ecuadorian run hostel conveniently located in a quiet, authentic cobble-stone street in central colonial Quito. The rooftop terrace enjoys spectacular views of the city. It's a great place to meet fellow travellers,.enjoy the great food and drinks, or just relax with a book or the free high speed wi-fi.

We have agreed a list of prices with selected taxis to the main destinations in Quito and around, this is safe and fair price guaranteed!

How is your Spanish?
Get more from your time in South America with a better knowledge of the local language.
Our low overhead costs mean better teachers at cheaper prices. Email ahead for more information.

A second secret garden!! That's right - The Secret Garden Cotopaxi, high up in the remote Ecuadorian Andes, an ideal place to relax and use as a base to acclimatize and climb the Cotopaxi or one of the other surrounding volcanoes. IT WAS AWARDED THE BEST HOSTEL IN ECUADOR IN 2012.

Join us on Facebook (The Secret Garden Quito Ecuador) for more information and pictures. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.0

  • Location 9.0

  • Staff 8.8

  • Atmosphere 9.2

  • Cleanliness 8.4

  • Facilities 8.5

Latest Reviews

  • 10.0


    25 Apr 2019
    Staying at Secret Garden made our stay in Quito awesome! Highly recommend staying here; would 100% stay here again if back in Quito again.
    USA, Female, 25-30
  • 10.0


    22 Apr 2019
    Loved this place one of the best places I've stayed at in 4 months in South America
    New Zealand, Male, 25-30
  • 9.4


    22 Apr 2019
    Really comfy beds, food was ok but veggie option very disappointing, very friendly and helpful staff would stay again
    England, Mixed Group, 25-30
  • 9.1


    24 Apr 2019
    Lovely hostel with amazing views of the city. They serve nice healthy dinner as well for about $4. Was much better than Masaya in Quito which I moved from I highly recommend staying here while in Quito.
    England, Male, 25-30
  • 9.1


    19 Apr 2019
    Good hostel with cute, clean and comfy beds that had privacy half walls, lights and plugs. Generally good hostel except there is not a kitchen that the guests can use! I didn't want to have to buy every meal either at the hostel or out so I ended up changing. If this doesnt bother u then I would recommend this hostel.
    England, Female, 18-24
  • 8.9


    07 May 2019
    Lovely rooftop bar and hammock over looking Quito. Good deals on food and drinks too. We arrived at 5am after an overnight bus and the security guard was very rude when he told us reception opened at 7am and we had to wait even though it says 24/7 reception. We got our room at about 10am. Reception staff varied. One very friendly guy who helped with check out but one very unhelpful guy who gave us rubbish directions around the city. However, a good one night stay as a whole.
    England, Female, 18-24
  • 8.9


    29 Apr 2019
    Good hostel, attached to carpedm adventure tours that do tours into the Amazon. Very secure hostel, felt very safe. Cool rooftop bar, they do food up on the bar also. Only downside is reception is on the roof. Wifi works well. Could probably have more showers. Staff weren’t overly helpful on reception, felt like they were in a rush so we had to figure some stuff out on our own. The staff that operate the luggage room however were really helpful and lovely. Good location. Thanks!
    Australia, Couple, 25-30
  • 8.6


    14 May 2019
    Really comfortable beds with privacy curtains and charging points in bedside and locker. Main issue is that the hostel has a lot of stairs, with some rooms being on a different staircase to the terrace/ bar / eating area / main entrance which is annoying. There is a travel agency on the ground floor which is handy. Good atmosphere overall. The dinners are somewhat over priced relative to their quality.
    Canada, Male, 18-24
  • 7.7

    Very Good

    25 Apr 2019
    Nice enough place with a great atmosphere. As much as the staff try and clean it’s just not that clean. Bathrooms get very crowded at peak times and rooms vary in quality massively. Very good place to meet people though, really helpful staff and really great food.
    England, Male, 25-30
  • 6.9


    20 Apr 2019
    Good atmosphere, nice rooftop bar, great reviews, spacious rooms, cheap enough. Reception is ridiculous how long it takes to get checked in etc and the fact it is on the top floor of the hostel. Regardless would stay again
    Northern Ireland, All Male Group, 25-30
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Games Room
  • Wi-Fi


  • 2014

    1st, Country Winners Ecuador

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