Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Awarded Best Hostal in Ecuador, The Secret Garden is a friendly Australian/Ecuadorian run hostel conveniently located in a quiet, authentic cobble-stone street in central colonial Quito. The rooftop terrace enjoys spectacular views of the city. It's a great place to meet fellow travellers,.enjoy the great food and drinks, or just relax with a book or the free high speed wi-fi.

We have agreed a list of prices with selected taxis to the main destinations in Quito and around, this is safe and fair price guaranteed!

How is your Spanish?
Get more from your time in South America with a better knowledge of the local language.
Our low overhead costs mean better teachers at cheaper prices. Email ahead for more information.

A second secret garden!! That's right - The Secret Garden Cotopaxi, high up in the remote Ecuadorian Andes, an ideal place to relax and use as a base to acclimatize and climb the Cotopaxi or one of the other surrounding volcanoes. IT WAS AWARDED THE BEST HOSTEL IN ECUADOR.

Join us on our social network @secretgardenquito (The Secret Garden Quito Ecuador) for more information and pictures. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.1

  • Location 9.4

  • Staff 9.0

  • Atmosphere 9.4

  • Cleanliness 8.9

  • Facilities 8.7

Latest Reviews

  • 10.0


    09 Jan 2020
    Loved staying here! Very social rooftop with an incredible view. Would stay here again if visiting Quito
    USA, Male, 25-30
  • 10.0


    02 Jan 2020
    Great hostel! Free drinking water and an awesome few, comfy bed, clean!
    Canada, Couple, 25-30
  • 10.0


    31 Dec 2019
    Amazing staff!
    Austria, Female, 18-24
  • 9.7


    24 Dec 2019
    Lovely hostel. Sociable atmosphere, hot showers, cozy beds, and nice food.
    USA, Male, 25-30
  • 9.4


    04 Jan 2020
    I really enjoyed staying at this hostel there was a nice chilled vibe throughout the day and people seemed to get together on the terrace at night to eat and drink , the prices of food and drink were amazing , the travel agent downstairs does a fabulous free walking tour which I highly recommend - we also stayed at the sister hostel in Cotopaxi which was out of this world !!
    England, Couple, 31-40
  • 9.1


    09 Jan 2020
    Great hostel, great staff! Jose helped us to get to Cuscungo Hostel! People and atmosphere is really nice! Highly recommend!
    Switzerland, Male, 18-24
  • 9.1


    08 Jan 2020
    Right in old town,taxis right outside who gave fair prices up front,food was very good with large portions and wide range of countries represented by fellow travelers.Office personal were helpful and knowledgeable.
    USA, Couple, 41+
  • 8.9


    27 Dec 2019
    Huge hostel, second time staying there and it's actually managed to get better with the very new extended veranda. This is much better both for the extra space and since smokers are no longer stinking out the whole roof terrace (as an asthmatic I'm very happy for this). The views of Quito are still amazing...beds are still super comfortable and overall one of the top 2 best places to stay in Quito!!
    England, Male, 31-40
  • 8.3


    25 Dec 2019
    The location is great on the old part of Quito and they do a nice walking tour. The facilities are great too. Only issue I would say is that the guy who is supposed to let you in after midnight was always drunk. He was so drunk when I came in at 1am that he could barely speak English or Spanish ( I speak both). The other people who also came in late on different days had the same complaints. During the day, no issues though. I would stay again.
    USA, Male, 31-40
  • 8.0


    03 Jan 2020
    + Great rooftop terrace. Good breakfast options. Internet works well. The shower was great, as was the atmosphere. It's easy making friends in this hostel. - We only had 1 locker in a room with 4 beds. Although we had power outlets next to every bed, the sockets were not attached to the wall (hanging loose), so not entirely safe.
    Netherlands, Female, 25-30
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Games Room
  • Wi-Fi


  • 2014

    1st, Country Winners Ecuador

View all Award Winners