Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Awarded Best Hostal in Ecuador, The Secret Garden is a friendly Australian/Ecuadorian run hostel conveniently located in a quiet, authentic cobble-stone street in central colonial Quito. The rooftop terrace enjoys spectacular views of the city. It's a great place to meet fellow travellers,.enjoy the great food and drinks, or just relax with a book or the free high speed wi-fi.

We have agreed a list of prices with selected taxis to the main destinations in Quito and around, this is safe and fair price guaranteed!

How is your Spanish?
Get more from your time in South America with a better knowledge of the local language.
Our low overhead costs mean better teachers at cheaper prices. Email ahead for more information.

A second secret garden!! That's right - The Secret Garden Cotopaxi, high up in the remote Ecuadorian Andes, an ideal place to relax and use as a base to acclimatize and climb the Cotopaxi or one of the other surrounding volcanoes. IT WAS AWARDED THE BEST HOSTEL IN ECUADOR.

Join us on our social network @secretgardenquito (The Secret Garden Quito Ecuador) for more information and pictures. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.0

  • Location 9.5

  • Staff 9.0

  • Atmosphere 9.1

  • Cleanliness 9.2

  • Facilities 9.0

Latest Reviews

  • 10.0


    18 Nov 2020
    Very nice location and vibe. Nice staff and great price!
    USA, Male, 18-24
  • 10.0


    08 Nov 2020
    The view from this hostel is incredibly amazing, 15 mins walk to Quito old town. Of course that the hostel wasn't as crowded but backpackers are still travelling and it was great to meet up with many great people. The staff were pretty friendly and helpful. The room was clean and nice. A little noise in the morning and late at night because my room was right downstairs from the bar but acceptable.
    USA, Female, 25-30
  • 10.0


    31 Oct 2020
    One of the best hostels I ever stayed, and I stayed in more than 300 visiting so far 79 countries. Roof top was the best, very nice terrace with a great view to the city (your Instagram followers will love it). Food is delicious and it has a great atmosphere, even during Covid times (also safe as well). Rooms are clean, decoration is great and staff is supper friendly. It is also very safe, the hostel has a night guard and cameras around. Hope to return someday!
    Portugal, Male, 31-40
  • 10.0


    05 Oct 2020
    I was there during the COVID time and it was a great experience and break from my normal routine. There was a great view of the entire city where I could sit outside, drink a beer, and socialize with some people while social distancing still. The rooms were super clean and the staff was super friendly. Very accommodating! I would recommend this place to a friend. They also have a location in Cotopaxi which was AMAZING. It was a good break from the city to get outside and enjoy nature. The hostel
    USA, Female, 18-24
  • 10.0


    03 Oct 2020
    Great hostel
    England, Male, 18-24
  • 9.4


    02 Jan 2021
    The hostel is great and probably your best option for Quito. The only negative is it’s not in a great area security wise. At night you will have to take a cab to and from the hostel. Just be smart, you’ll be fine. The hostel also has a great view, and a nice rooftop bar to compliment. Owner is wonderful and easy to talk to.
    USA, Male, 31-40
  • 9.1


    05 Nov 2020
    Looked like the coolest hostel in Quito. Really nice roof top with chill area, plants. Free filtered water. Thought breakfast was free but it wasn’t. The private room was inside the dorm, kinda odd layout. Nice part of town.
    USA, Female, 25-30
  • 8.3


    12 Dec 2020
    GREAT location-very short walk to old town. The rooftop bar has outstanding views, and was somewhat social even during the pandemic (and because precautions are taken seriously in Ecuador, I consider that a positive). A great free walking tour is offered. Negatives: Beds we're uncomfortable, and walking outside is required to go the bathrooms-which can be quite cold in the morning in Quito. Also drinks are especially expensive
    USA, Male, 41+
  • 7.1

    Very Good

    19 Dec 2020
    They don't follow or enforce any covid guidelines and the staff are quite dull. Other than that the hostel is cool with nice views from the rooftop and the food is pretty good. I might have given it a better chance but being covid conscience, I didn't feel quite comfortable at The Secret Garden.
    USA, Male, 25-30
  • 7.1

    Very Good

    12 Nov 2020
    Decent place if you don’t mind a lot of noise. Assumed it would be a lot quieter during covid since there were very few guests but this is designed to be a party hostel and there was an endless flow of people talking loudly up and down and stairs and music from the bar. I’ve been to hostels all over the world and usually earplugs does the trick, but not this time-like sleeping on the side of a pedestrian walkway. No signs or emphasis on “quiet hours” like at all other hostels.
    USA, Female, 31-40
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Flexible NRR
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Games Room
  • Wi-Fi


  • 2014

    1st, Country Winners Ecuador

View all Award Winners