Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Awarded Best Hostal in Ecuador, The Secret Garden is a friendly Australian/Ecuadorian run hostel conveniently located in a quiet, authentic cobble-stone street in central colonial Quito. The rooftop terrace enjoys spectacular views of the city. It's a great place to meet fellow travellers,.enjoy the great food and drinks, or just relax with a book or the free high speed wi-fi.

We have agreed a list of prices with selected taxis to the main destinations in Quito and around, this is safe and fair price guaranteed!

How is your Spanish?
Get more from your time in South America with a better knowledge of the local language.
Our low overhead costs mean better teachers at cheaper prices. Email ahead for more information.

A second secret garden!! That's right - The Secret Garden Cotopaxi, high up in the remote Ecuadorian Andes, an ideal place to relax and use as a base to acclimatize and climb the Cotopaxi or one of the other surrounding volcanoes. IT WAS AWARDED THE BEST HOSTEL IN ECUADOR.

Join us on our social network @secretgardenquito (The Secret Garden Quito Ecuador) for more information and pictures. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.3

  • Location 9.4

  • Staff 9.3

  • Atmosphere 9.1

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    18 Jan 2022
    Staf was very helpful, location is perfect. The hostel provides a lot of very well organized tours! Secret Garden is the place to be in Quito
    Netherlands, Male, 25-30
  • 10.0


    07 Jan 2022
    Great place, awesome view, food and atmosphere! Highly recommended, will definetly visit again, thanks Irwin for hospitality and helpfulness!
    Romania, Male, 31-40
  • 10.0


    07 Jan 2022
    Really recommended:) the staff are always friendly and helpful, great food and even greater atmosphere.. its a good place to come weather your traveling with friends, alone or as a couple
    Israel, Female, 18-24
  • 10.0


    06 Jan 2022
    This hostel was a great value and a really cool atmosphere. It felt really safe and the top floor/restaurant was perfect for pictures. Of course as many hostels are, the food was quite expensive and unfortunately they don't do any Ecuadorian plates which was quite disappointing. Laundry was a great value from our experience. For 2 backpackers and washing and drying everything (very quickly too) was only $6! Overall a really great stay
    USA, Couple, 18-24
  • 10.0


    31 Dec 2021
    Irwin was great and so are the rest of the staff
    Australia, Female, 25-30
  • 9.7


    12 Jan 2022
    Excellent stay at the hostel and I will definitely be recommending it to friends who are looking to visit Quito. The only point regarding facilities is that the electricity cut out on some of our bunks but the hostel staff were quick and happy to help. Otherwise I had a perfect stay :)
    England, Male, 25-30
  • 9.7


    11 Jan 2022
    This place has an amazing view of the city. Very clean. The hostel was very busy with nice common spaces, making it easy to meet fellow travelers. They have their own travel agency to help you plan/book your trip.
    USA, Couple, 31-40
  • 9.4


    10 Jan 2022
    Really great hostel with a wonderful space for socialising and chilling. Really busy hostel which is nice but not too loud in the rooms. Would definitely recommend.
    England, Couple, 25-30
  • 9.4


    09 Jan 2022
    Loved the vibe and the way it was built even though I did not get to enjoy the full hostel. I arrived late (around midnight) and the guy that attended me could've been nicer. Still he was professional and showed me around the basics so that I could rest. Also, they offered to arrange a cab service for me to leave in the morning. Not only was it not ready at the arranged time but it ended up being more expensive than promised. Advice: use Uber or a mix of Uber + Airport Shuttle (Aeroservicios)
    Portugal, Male, 18-24
  • 8.9


    30 Dec 2021
    Not the best hostel I’ve ever stayed at, like some of the great ones in Europe, but still good. Private rooms are tiny but a great value around $20. Location is okay - about a 15 min walk to Old Town. There are lots of restrooms and they are clean. The staff at the on-site travel agency is very helpful to organize trips for you outside Quito. Of course the highlight is the rooftop bar/restaurant. People came from all over Quito to hang out there. The view is awesome.
    USA, Male, 41+
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Games Room
  • Wi-Fi


  • 2014

    1st, Country Winners Ecuador

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