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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/24
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Awarded Best Hostal in Ecuador, The Secret Garden is a friendly Australian/Ecuadorian run hostel conveniently located in a quiet, authentic cobble-stone street in central colonial Quito. The rooftop terrace enjoys spectacular views of the city. It's a great place to meet fellow travellers,.enjoy the great food and drinks, or just relax with a book or the free high speed wi-fi.

We have agreed a list of prices with selected taxis to the main destinations in Quito and around, this is safe and fair price guaranteed!

How is your Spanish?
Get more from your time in South America with a better knowledge of the local language.
Our low overhead costs mean better teachers at cheaper prices. Email ahead for more information.

A second secret garden!! That's right - The Secret Garden Cotopaxi, high up in the remote Ecuadorian Andes, an ideal place to relax and use as a base to acclimatize and climb the Cotopaxi or one of the other surrounding volcanoes. IT WAS AWARDED THE BEST HOSTEL IN ECUADOR.

Join us on our social network @secretgardenquito (The Secret Garden Quito Ecuador) for more information and pictures. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.2

  • Location 9.4

  • Staff 8.9

  • Atmosphere 9.5

  • Cleanliness 8.5

  • Facilities 8.4


Latest Reviews

  • 9.7

    Superb

    14 Oct 2019
    Really good place for solo travelers to meet up with other people. Really good staff, really good WiFi, nice beds and a good location. A little bit worn, but showers are hot (pretty important!). Would recommend and stay again.
    Finland, Female, 25-30
  • 9.7

    Superb

    29 Sep 2019
    The staff at TSG is incredible. I used the hostel as a hub as I visited various parts of Ecuador, for a total of three nights, yet they always remembered me and were very kind. The beds are comfy, the food is great, and the view from the terrace never gets old.
    USA, Female, 41+
  • 9.7

    Superb

    22 Sep 2019
    Fantastic hostel all around! Definitely terrific for solo Travelers since they have a wonderful Terrace where many people gather each night for the best Happy Hour in town and a delicious meal! The staff is fantastic and willing to help out and they often extend the happy hours and we'll take you out in Plaza Foch! Enrique is great! The only small downside is there is no kitchen but they do have a great breakfast and dinner for sale!
    USA, Male, 31-40
  • 9.1

    Superb

    08 Oct 2019
    Really nice hostel with nice bar at the roof with cool view and good vibes. I recommend coming here! Although there were few annoying things. First, every thing that you eat and drink goes on your tab, and you pay for them when you are checking out. I've noticed a lot of mistakes for thing I didn't buy and when I was telling them they weren't so nice about it. And secondly, the security guard could be nicer when he's kicking us out when the bar is closing or from the chillout room.
    Israel, Male, 18-24
  • 9.1

    Superb

    22 Sep 2019
    Friendly hostel, relaxed and welcoming atmosphere. Good value meals. Staff were helpful and knowledgeable. Excellent facilities in rooms- USB ports in wall, bed lamp, and bigger than single beds. Only downside- the bar/ restaurant is outside and it’s very cold at night- bathrooms are also freezing.
    England, All Female Group, 25-30
  • 8.9

    Fabulous

    23 Sep 2019
    Great Hostel, perfect location, awesome atmosphere. Only negative is that it's very unorganised at reception, there is often no one there or they are constantly leaving to show new guests around, they really need to have 2 people on the desk
    England, Male, 25-30
  • 8.9

    Fabulous

    22 Sep 2019
    The Secret Garden is a cool hostel, very well decorated with incredible views of the city. Facilities are okay - rooms aren't huge, not much space to put your things and bathrooms can get a bit dirty with so many people staying. But nothing terrible. The best thing about this hostel is the warmth/friendliness of the staff and the general atmosphere - it's so easy to meet people and be sociable! Would definitely recommend!
    England, Female, 18-24
  • 8.6

    Fabulous

    22 Sep 2019
    A great place for solo travellers like myself with a family vibe that naturally encourages new connections. It has stunning view from the rooftop eating area/bar, great food on offer at reasonable prices, comfy beds and nice hot showers! Located near old town, it’s a good central spot to enjoy Quito from. Helpful staff at the hostel and the travel agent downstairs make exploring the city very easy and enjoyable.
    Australia, Female, 25-30
  • 8.6

    Fabulous

    20 Sep 2019
    Great view of Quito from rooftop bar. No elevator in the hostel so it is a walk up. It was a bit noisy the 1st night with people in common area drunk talking loud and being obnoxious but besides that everything was fine. Dinner on rooftop at night was a good experience.
    USA, Male, 31-40
  • 5.1

    Rating

    29 Sep 2019
    The four steep flights of stairs to the reception/kitchen are a nightmare for anyone with disability, injury, altitude sickness, etc. Staff was  unfriendly & disorganized during check-in, and generally less than warm. There is no common kitchen to cook food or store snacks. The provided food is not great, and 6 people got food poisoning from the chicken the first night I was here.   Sure, SG is social. But this hostel feels like a frat house; it’s dingy, dark, and cramped.
    USA, Female, 25-30
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Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • Games Room
  • Wi-Fi


Awards

  • 2014

    1st, Country Winners Ecuador

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