Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/31
Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Awarded Best Hostal in Ecuador, The Secret Garden is a friendly Australian/Ecuadorian run hostel conveniently located in a quiet, authentic cobble-stone street in central colonial Quito. The rooftop terrace enjoys spectacular views of the city. It's a great place to meet fellow travellers,.enjoy the great food and drinks, or just relax with a book or the free high speed wi-fi.

We have agreed a list of prices with selected taxis to the main destinations in Quito and around, this is safe and fair price guaranteed!

How is your Spanish?
Get more from your time in South America with a better knowledge of the local language.
Our low overhead costs mean better teachers at cheaper prices. Email ahead for more information.

A second secret garden!! That's right - The Secret Garden Cotopaxi, high up in the remote Ecuadorian Andes, an ideal place to relax and use as a base to acclimatize and climb the Cotopaxi or one of the other surrounding volcanoes. IT WAS AWARDED THE BEST HOSTEL IN ECUADOR.

Join us on our social network @secretgardenquito (The Secret Garden Quito Ecuador) for more information and pictures. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 8.9

  • Staff 9.0

  • Atmosphere 8.9

  • Cleanliness 8.9

  • Facilities 8.9


Latest Reviews

  • 9.4

    Superb

    15 Apr 2021
    A maze of a building, which is kind of whimsical in an enjoyable way. Awesome view from the rooftop! I didn't have great hot water for my shower, but that might have been a one-off problem (I was only there one night).
    USA, Male, 31-40
  • 9.4

    Superb

    15 Apr 2021
    One of my favourite locations for the view, the cost, the staff. You feel at home, staff are always helping you with what you need, and it was super busy and with great atmosphere even in a pandemic and with curfew. Loved it. Particularly great that they let me check in and gave me a bed when I arrived at 5am after a long night bus. Thanks!
    Switzerland, All Male Group, 41+
  • 9.4

    Superb

    25 Feb 2021
    Stayed here three different times and it always never disappoints. The staff are always welcoming and helpful especially Julio. The view from the rooftop is fantastic and the facilities are very clean. Hot water is working on a chilly Quito weather which is perfect. Definitely highly recommended!
    USA, Male, 31-40
  • 9.1

    Superb

    25 Apr 2021
    Good location and helpful staff. Stays quiet despite the central location. Built on four levels around a courtyard with great views over Quito. Glad they had a deal on the food otherwise the breakfast would’ve been a bit pricey by Quito standards! Lots of cheap places to eat nearby though.
    England, Couple, 25-30
  • 9.1

    Superb

    07 Apr 2021
    The Good: Great location, the hostel is super clean, staff are friendly and the view from the terrace is amazing. I would stay again at this hostel. The Bad: No reception desk, you have to go to the restaurant's counter to check in. The Ugly: I ordered a steak and asked in advance if they had chimichurri, they said yes, which was not true, so they gave me oil mixed with pepper instead Lol.
    Canada, Male, 31-40
  • 9.1

    Superb

    05 Apr 2021
    First room that they gave us had a LOT of hair on the floor. Felt unclean my girlfriend wanted to changed rooms and they did so that was really cool. After that everything was great, the shower was hot, the view is amazing, the restaurant on top with the bar is chefs kiss. Food is okay-good but the fact everything is in-house is a nice touch. Place is going thru some construction but not that noisy. The 3 flight of stairs to get to reception was a surprise haha.
    Dominican Republic, Male, 25-30
  • 9.1

    Superb

    02 Apr 2021
    The view is amazing, the rooms are comfortable. You cannot beat this hostel!
    England, Female, 31-40
  • 8.3

    Fabulous

    27 Mar 2021
    Great place. Beautiful view. Friendly and helpful staff. Delicious food.
    USA, Male, 31-40
  • 8.0

    Fabulous

    25 Feb 2021
    Spent 4 nights here during Covid. The location is okay, nothing really around it. Buzz in and buzz out security. (The night guy working never answers lol) Relatively clean hostel, showers are A1 (hot water and clean) Rooftop bar is what makes this hostel. Amazing view and actually had alittle bit of a vibe even with Corona but still “sit down “ vibes. Everything is still very shut down in Quito. Covid test clinic down the road, 2 hour turn around with official email/document.
    USA, Mixed Group, 25-30
  • 7.7

    Very Good

    26 Mar 2021
    The rooftop view is unbeatable, day and night. Food is pretty good and half off when you’re a guest. Had a nice vibe even during covid. Lots of stairs but doable. The only complaint I have is that I sent an email that I would be arriving late and still waited 30 mins for the “24 hour” reception guy to hear the bell being rung and let me in. Thankfully the taxi driver waited with me and I wasn’t by myself as the streets are very quiet and can be dangerous at night.
    USA, Female, 25-30
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Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Flexible NRR
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • Games Room
  • Wi-Fi


Awards

  • 2014

    1st, Country Winners Ecuador

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