Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/31
Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Awarded Best Hostal in Ecuador, The Secret Garden is a friendly Australian/Ecuadorian run hostel conveniently located in a quiet, authentic cobble-stone street in central colonial Quito. The rooftop terrace enjoys spectacular views of the city. It's a great place to meet fellow travellers,.enjoy the great food and drinks, or just relax with a book or the free high speed wi-fi.

We have agreed a list of prices with selected taxis to the main destinations in Quito and around, this is safe and fair price guaranteed!

How is your Spanish?
Get more from your time in South America with a better knowledge of the local language.
Our low overhead costs mean better teachers at cheaper prices. Email ahead for more information.

A second secret garden!! That's right - The Secret Garden Cotopaxi, high up in the remote Ecuadorian Andes, an ideal place to relax and use as a base to acclimatize and climb the Cotopaxi or one of the other surrounding volcanoes. IT WAS AWARDED THE BEST HOSTEL IN ECUADOR.

Join us on our social network @secretgardenquito (The Secret Garden Quito Ecuador) for more information and pictures. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.2

  • Location 9.4

  • Staff 9.1

  • Atmosphere 9.1

  • Cleanliness 9.1

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    03 Dec 2021
    Loved the rooftop terrace! The beds were comfy and it was a super easy place to meet people, but take the party outside so it's still quiet. The greenery was awesome and the staff were attentive! We also did a cool food walkikg tour. And the food on the roof was MUY BUENO
    Canada, Female, 25-30
  • 10.0

    Superb

    27 Nov 2021
    Great place to stay in Quito, safe neighborhood. Clean hostel with hot showers and good, cheap food at their restaurant.
    Canada, Female, 25-30
  • 10.0

    Superb

    25 Nov 2021
    Great hostel with a great view. The staff really take care of you and help you organize your trip if need be. I recommend staying here!
    USA, Male, 18-24
  • 9.1

    Superb

    22 Nov 2021
    Great, cool hostel. Beds are comfy, bathrooms are clean. Great rooftop restaurant/bar with very friendly & helpful staff. There are loads of opportunities to book tours with them too. Would definitely recommend staying here if you go to Quito.
    England, Male, 25-30
  • 8.9

    Fabulous

    30 Nov 2021
    Overall, I really enjoyed my stay here. Pros: - Rooftop Terrace: Great food and drink options; perfect place for meeting fellow travelers - Staff: Extremely friendly & helpful - Cost: Quite cheap - Free Walking Tour: Picks up daily at 10:10am at the hostel Cons: - No Communal Kitchen: Unable to cook your own meals - No Quiet Areas: Not many areas to get peace & quiet (to read, make phone calls, etc.) - Small Lockers: Quite small; don't fit more than a small backpack
    USA, Male, 25-30
  • 8.0

    Fabulous

    01 Dec 2021
    Generally a great hostel, service at the roof in everything food related was poor, but food was good.
    Israel, Female, 18-24
  • 8.0

    Fabulous

    30 Nov 2021
    Not a bad place. No water pressure. Super friendly staff. Good food. Rooftop is chill and good for grabbing a drink and meeting people
    USA, Male, 31-40
  • 8.0

    Fabulous

    26 Nov 2021
    The rooftop is gorgeous and the location is easy to navigate with lots of useful locations nearby. The staff is pretty helpful and friendly. But the layout of the common areas can make it hard to interact with others at times, my experience was hit or miss. My private room had open exposure to the courtyard which meant it was consistently chilly in the bathroom/shower areas, and the bed, which had a heavy drape to keep warm, could be chilly if the room was left even a minorly exposed
    USA, Male, 31-40
  • 7.4

    Very Good

    30 Nov 2021
    Excellent staff. The rooms are old. My curtain for the bed broke and was never fixed during my stay. The showers have no privacy In the dorms. On the upper floors the windows look into the rooms. The daily breakfast was good and the location is in a decent part of Quito.
    USA, Male, 25-30
  • 6.3

    Good

    21 Nov 2021
    We started by getting ignored for 15 minutes at check in on the roof. The room was ready but the walls were paper thin so we had to sleep with earphones. Construction and scaffolding were set up outside my room. Outside windows were missing and noisy saws started at 7am. Hot water literally didn’t come for 15 minutes…thought it was non existent. Rooftop terrace was fun and inviting and the food was good and cheap. The coffee machine was broke and they ran out of milk/cream. Checked out early.
    USA, Female, 41+
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Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • Games Room
  • Wi-Fi


Awards

  • 2014

    1st, Country Winners Ecuador

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