Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Awarded Best Hostal in Ecuador, The Secret Garden is a friendly Australian/Ecuadorian run hostel conveniently located in a quiet, authentic cobble-stone street in central colonial Quito. The rooftop terrace enjoys spectacular views of the city. It's a great place to meet fellow travellers,.enjoy the great food and drinks, or just relax with a book or the free high speed wi-fi.

We have agreed a list of prices with selected taxis to the main destinations in Quito and around, this is safe and fair price guaranteed!

How is your Spanish?
Get more from your time in South America with a better knowledge of the local language.
Our low overhead costs mean better teachers at cheaper prices. Email ahead for more information.

A second secret garden!! That's right - The Secret Garden Cotopaxi, high up in the remote Ecuadorian Andes, an ideal place to relax and use as a base to acclimatize and climb the Cotopaxi or one of the other surrounding volcanoes. IT WAS AWARDED THE BEST HOSTEL IN ECUADOR.

Join us on our social network @secretgardenquito (The Secret Garden Quito Ecuador) for more information and pictures. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.0

  • Location 9.4

  • Staff 8.8

  • Atmosphere 9.2

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    18 Nov 2020
    Very nice location and vibe. Nice staff and great price!
    USA, Male, 18-24
  • 10.0


    08 Nov 2020
    The view from this hostel is incredibly amazing, 15 mins walk to Quito old town. Of course that the hostel wasn't as crowded but backpackers are still travelling and it was great to meet up with many great people. The staff were pretty friendly and helpful. The room was clean and nice. A little noise in the morning and late at night because my room was right downstairs from the bar but acceptable.
    USA, Female, 25-30
  • 10.0


    05 Oct 2020
    I was there during the COVID time and it was a great experience and break from my normal routine. There was a great view of the entire city where I could sit outside, drink a beer, and socialize with some people while social distancing still. The rooms were super clean and the staff was super friendly. Very accommodating! I would recommend this place to a friend. They also have a location in Cotopaxi which was AMAZING. It was a good break from the city to get outside and enjoy nature. The hostel
    USA, Female, 18-24
  • 10.0


    03 Oct 2020
    Great hostel
    England, Male, 18-24
  • 10.0


    02 Aug 2020
    Its a great hostel. The terasse has a beautiful view. We were very happy that we could use the kitchen. The staff is friendly and present all the time. The rooms are nice and clean. They arranged us a taxi for a good price to the airport. The price for the rooms is super good. We like very much the art on the walls and the beautiful flowers. We definetely recommend the secret garden hostel.
    Germany, Couple, 25-30
  • 10.0


    23 Mar 2020
    Such a special enter into this wonderful maze of stairs and artwork, sounds of running water. The staff greats you warmly. Such a relief after long trip trying to get home during Covid 19 outbreak. The patio is amazing, has an unbelievable view of the whole mountainside. I would highly recommend this oasis
    Canada, Male, 31-40
  • 10.0


    09 Mar 2020
    Overall it’s a good hostel, just be aware there are lots of stairs. It’s very clean, food is good, staff are great and helpful. Filtered water and tea is for free but not coffee. Would definitely stay again
    Australia, Female, 41+
  • 9.7


    07 Mar 2020
    Such a lovely hostel! I started my trip to Ecuador here and was looking forward to returning. Staff is super helpful and friendly and there is a tour agency right below that can help you book anything you want. There’s an amazing rooftop which makes it super easy to meet other travelers. I would definitely recommend Secret Garden Quito!
    USA, Female, 31-40
  • 9.1


    05 Nov 2020
    Looked like the coolest hostel in Quito. Really nice roof top with chill area, plants. Free filtered water. Thought breakfast was free but it wasn’t. The private room was inside the dorm, kinda odd layout. Nice part of town.
    USA, Female, 25-30
  • 7.1

    Very Good

    12 Nov 2020
    Decent place if you don’t mind a lot of noise. Assumed it would be a lot quieter during covid since there were very few guests but this is designed to be a party hostel and there was an endless flow of people talking loudly up and down and stairs and music from the bar. I’ve been to hostels all over the world and usually earplugs does the trick, but not this time-like sleeping on the side of a pedestrian walkway. No signs or emphasis on “quiet hours” like at all other hostels.
    USA, Female, 31-40
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Flexible NRR
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Games Room
  • Wi-Fi


  • 2014

    1st, Country Winners Ecuador

View all Award Winners