Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Awarded Best Hostal in Ecuador, The Secret Garden is a friendly Australian/Ecuadorian run hostel conveniently located in a quiet, authentic cobble-stone street in central colonial Quito. The rooftop terrace enjoys spectacular views of the city. It's a great place to meet fellow travellers,.enjoy the great food and drinks, or just relax with a book or the free high speed wi-fi.

We have agreed a list of prices with selected taxis to the main destinations in Quito and around, this is safe and fair price guaranteed!

How is your Spanish?
Get more from your time in South America with a better knowledge of the local language.
Our low overhead costs mean better teachers at cheaper prices. Email ahead for more information.

A second secret garden!! That's right - The Secret Garden Cotopaxi, high up in the remote Ecuadorian Andes, an ideal place to relax and use as a base to acclimatize and climb the Cotopaxi or one of the other surrounding volcanoes. IT WAS AWARDED THE BEST HOSTEL IN ECUADOR.

Join us on our social network @secretgardenquito (The Secret Garden Quito Ecuador) for more information and pictures. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.0

  • Location 9.4

  • Staff 8.8

  • Atmosphere 9.3

  • Cleanliness 8.9

  • Facilities 8.7

Latest Reviews

  • 10.0


    12 Feb 2020
    The location was excellent, good selection of restaurants and such nearby. The place was great, and the bar area has the most spectacular view, great food, etc. The only thing I would mention are the stairs- there are a lot of them. The desk is all the way upstairs and you'll likely have to use them every day, but besides that (I didnt mind) the place is amazing.
    USA, Male, 31-40
  • 10.0


    11 Feb 2020
    The best hostel I've ever stayed in.
    Croatia, Female, 25-30
  • 10.0


    08 Feb 2020
    Pros: -Staff is super nice and super helpful -Food is excellent and very reasonably priced -Happy hour is awesome -Atmosphere is great and is very easy to socialize and meet fellow travelers -Clean and comfortable -Great at helping organize yours and activities -Loved the terrace CONS: None -Zero- 😃😃😃😃
    USA, Male, 41+
  • 9.1


    10 Feb 2020
    Beautiful view but be prepared to walk a lot of stairs!
    USA, Female, 31-40
  • 8.9


    31 Jan 2020
    This is an awesomely spacious and comfortable hostel. There are plenty of bathrooms and the facilities, in general, are very good. The view from the rooftop bar is insane and the staff have events and games scheduled on a regular basis to help people mingle. The crazy layout of the stairs is only a slight negative as they certainly keep you fit and on your toes. Great to have a Tours Agency on the ground floor to help organise any trips. Tim (
    England, Male, 41+
  • 8.6


    09 Feb 2020
    This place has quite a party vibe so not ideal if you’re just looking for a couple of quiet nights but great if you want cheap drinks and great views. The building is a bit of a maze but is you explore then you’ll find some quieter chill areas and plenty of bathrooms. It’s an odd place in that it’s falling apart in some areas (didn’t trust the stairs) but also has nice modern fittings in others like the showers. Good food and drink deals and comfy beds with charging points in lockers.
    England, Couple, 25-30
  • 8.6


    02 Feb 2020
    I loved this place both times I stayed here — ionce with my 77 year old dad, and once with my daughter. Staff is friendly and helpful, food is great and the view is fantastic! Takes a while to check in and out so just don’t be in a rush. 🌞
    USA, Female, 41+
  • 8.0


    08 Feb 2020
    Pros: beautiful view from the rooftop, very social vibe. Cons: uncomfortable pillow, unreliable warm water, weird maze, loud at night.
    USA, Female, 25-30
  • 6.3


    28 Jan 2020
    The positives : good food , lovely rooftop terrace and location Negative , we’ve stayed here twice ( stays 10 days apart ) . There’s building works going on in the hostel with banging and drilling sun up to sundown . Fine if you plan on being out for the day , impossible if not . Don’t stay here if you don’t like the sound of banging . Would have been nice if reception had warmed us or at least apologized in advance .
    England, Female, 41+
  • 4.9


    03 Feb 2020
    Do NOT stay here. The guy at reception was rude to us upon check-in, didn’t show us where anything was, just our beds that weren’t made and no explanation. Then, checkout he didn’t have the right change so he said “I owe you...” and shortchanged me. It wasn’t a lot of money, but it’s the principle as I will never be seeing him again and he made me feel as though I was stingy if I asked for my change. Lots of loud building works going on. Rooftop view is great but can get this at other hostels.
    England, Female, 18-24
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Games Room
  • Wi-Fi


  • 2014

    1st, Country Winners Ecuador

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