Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No show, first night charged.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 1 days in advance for Free Cancellation.
7.9
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Boasting a garden and a shared lounge, The Secret Garden is located in the downtown center Da Nang, 100 metres from Han Market. Popular points of interest nearby include Song Han Bridge, Love Lock Bridge Da Nang and Cham Museum. Asia Park Danang is 3.3 km away.

At the hostel, the rooms feature a balcony, complete with a seating area and a shared bathroom. Even certain rooms here have a terrace.

Guests at The Secret Garden can enjoy a à la carte breakfast.

The Secret Garden offers a barbecue. The area, where the hostel is located, is popular for cycling, and bike hire and car hire are available on site. Monkey Mountain is 8 km away, while the nearest airport is Da Nang International Airport, 3 km from the property.

***Property Policies & Conditions:
1. Cancellation Policy: 1 day before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00.
4. Payment upon arrival by cash or credit card, but extra charge for credit card service fee.
5. Taxes: included.
6. Breakfast: not included.
7. Curfew: from 00:00 to 07:00.
8. No smoking in rooms, but designated area is provided.
9. Reception Working Hours: form 07:00 to 23:00. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.1

  • Security 8.3

  • Location 8.7

  • Staff 8.0

  • Atmosphere 6.9

  • Cleanliness 7.7

  • Facilities 7.5


Latest Reviews

  • 10.0

    Superb

    07 Sep 2022
    Lovely hostel- just stayed a night after a train but was one of the best hostels we have stayed in on our travels. A lot of your own private space in a bed cubby hole. Nice bathroom facilities and a kettle I could use in the common area !
    England, Female, 18-24
  • 10.0

    Superb

    08 Aug 2022
    Clean rooms and bathrooms
    India, Male, 25-30
  • 9.7

    Superb

    24 Jun 2022
    Super cute hostel with great staff that help you set up transfers and provide a list of nearby restaurants based on food preferences. Only stayed here for a quick layover but would definitely recommend.
    Canada, Male, 25-30
  • 9.4

    Superb

    16 Aug 2022
    Great hostel in terms of privacy and facilities. The 18 bed dorm had private pods which were nice and spacious and very private. Well air-coned. The only complaint I would have is the private rooms are separate from the dorm only by mesh so you can hear everything and people tended to be quite noisy. Other than that it was great location and the staff were helpful too 😊
    Scotland, Female, 25-30
  • 8.3

    Fabulous

    14 Sep 2022
    Good location, nice lockers and nice cleaning but the beds are rocks I'm no a picky sleeper but that mattresses need to get change. Other than that good enough for 1 night
    Colombia, Female, 25-30
  • 7.4

    Very Good

    17 Sep 2022
    The washrooms were dirty.. The location was good and the staff was helpful. It is value for money and also the beds are fair enough in size.. They have a 24*7 open bar for party goers. The space for luggage is very less, very disorganized in the way it is designed.
    India, Male, 25-30
  • 6.6

    Good

    09 Jul 2022
    "Private room" is a room with two mattresses on the floor, only separating the 20-30 bunk beds on the other side by a glass door. Staff was not very helpful. However, it was clean, it has a good location, and it has the facilities that we needed (WiFi, aircon, etc).
    Denmark, Male, 25-30
  • 4.6

    Rating

    25 Jul 2022
    Paid extra for a private room for 4, was still in the main 20 man dorm with just a shutter between the rooms to separate us. Lights wouldn’t turn off in our section so had to remove lightbulbs to sleep. Beds were rock hard and a task to sleep on.
    England, Male, 18-24
  • 3.1

    Rating

    17 Jul 2022
    Where to begin? First, it's over 100 F or 38 C in Da Nang and this hostel is suppose to provide towels for shower. I ask the receptionist and he just shrugs and says 'We're all out.' So now I have to go to bed dirty. But the AC in the dorm, is weak as heck so the top bunks are hot also. Brilliant. Next up, the private rooms and dorms are actually in the same area, just separated by some thin plastic, so it can get loud around 6am quite easily. I've stayed in a 64 person dorm and that wasn't nearly as bad as
    USA, Male, 25-30
  • 2.0

    Rating

    26 Jun 2022
    DO NOT BOOK THIS PLACE! My friend and I booked scooters from here. No paperwork shown, nothing checked just took our money and have us keys. When my friend got knocked off her bike they immediately stared that they had verbally told us not to go where we went, they stared they showed us paperwork and when asked to provide us with a copy they couldn’t. They are meant to protect guests and not just be happy to take their money then shaft them when something unfortunate happens. AVOID!
    England, Female, 31-40
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Parking
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Bar
  • Cafe
Entertainment
  • Wi-Fi


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