Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

The Secret Garden Hotel Policies & Conditions:

Cancellation policy: 48hours before arrival.
Payment upon arrival by cash./ Credit Card

Check in from 14:00 to 22:00 .
Check out before 10:00 .

Additional Terms and Conditions

The Secret Garden Hotel Policies & Conditions:

Cancellation policy: 48hours before arrival.
Payment upon arrival by cash./ Credit Card

Check in from 14:00 to 22:00 .
Check out before 10:00

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Fully serviced B&B to meet all your needs. More than just a place to rest your head. A haven of tranquility, fresh food, hot showers, perfectly mixed cocktails and relaxing gardens. A home away from home with staff who care. A boutique B&B which oozes personality and attention to detail. Magical mountain views, bohemian vibes and a menu filled with wholesome food to feed not only your body but also your soul. A retreat which not only cares for it guest but also its community and the environment. 24 hour security and a range of safari trips and tours to Tanzania’s breath-taking national parks on offer. Nowhere else will you find such attention to detail, friendly service and affordable prices under one roof! We look forward to having you come and enjoy stay with us! Karibu sana!

The Secret Garden Hotel is in Soweto, Moshi. Located on the outskirts of Moshi, in a quiet area away from the hustle and bustle of town but very accessible to all Moshi has to offer in a matter of minutes! It's only a short 20 minute walk from the bus station or alternately a 5 minute taxi ride away. We can happily assist with arranging a pick- up from the bus station for just 5,000tsh or $3. It would be our pleasure to arrange an airport transfer to and from the airport to make your arrival to and departure from The Secret Garden as smooth as possible. Transfers are $45 and we always ensure to use safe and reliable drivers. Please contact us on our email address if you wish to request this service.
www.thesecretgardenhotel.com
email.secretgardenhoteltz@gmail.com

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

The Secret Garden

Book more than 7 days in advance for Free Cancellation.
8.7
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The Secret Garden is a fully serviced property to meet all your needs. More than just a place to rest your head. A haven of tranquility, fresh food, hot showers, perfectly mixed cocktails and relaxing gardens. A home away from home with staff who care. 24 hour security and a range of safari trips and tours to Tanzania’s breath-taking national parks on offer. Nowhere else will you find such attention to detail, friendly service and affordable prices under one roof! We look forward to having you come and enjoy stay with us! Karibu sana!

The Secret Garden is in Soweto, Moshi. Located on the outskirts of Moshi, in a quiet area away from the hustle and bustle of town but very accessible to all Moshi has to offer in a matter of minutes! It's only a short 20 minute walk from the bus station or alternately a 5 minute taxi ride away. We can happily assist with arranging a pick- up from the bus station for just 5,000tsh or $3. It would be our pleasure to arrange an airport transfer to and from the airport to make your arrival to and departure from The Secret Garden as smooth as possible. Transfers are $50 and we always ensure to use safe and reliable drivers. Please contact us on our email address if you wish to request this service.

A boutique B&B and hostel which oozes personality and attention to detail. Magical mountain views, bohemian vibes and a menu filled with wholesome food to feed not only your body but also your soul. A retreat which not only cares for it guest but also its community and the environment.

The Secret Garden Policies & Conditions;

Cancellation policy: 48 hours before arrival.

Check in from 13:00 to 23:00 .
Check out before 10:30 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

There is a 5% Credit Card fee

Taxes included.
Breakfast included.

General:
24 hour Reception.
No curfew.
Airport transfers can be easily arranged by our staff for an additional cost. Safaris and day trips can also be easily arranged from our hotel. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.7

  • Location 8.7

  • Staff 9.3

  • Atmosphere 9.3

  • Cleanliness 8.7

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    08 Jul 2019
    Excellent hostel with great food, friendly staff and helpful local advice. I will stay again any time I’m in Moshi.
    England, Female, 31-40
  • 10.0

    Superb

    01 Aug 2018
    Following the gruelling challenge of summiting kilimajaro, the secret garden was the perfect place to relax afterwards. The atmosphere was amazing, with picturesque views of Kilimanjaro from the upstairs bar/restaurant. Daudi, the owner, was a lovely host; always smiling, cracking jokes and ensuring everyone felt welcome. The rooms were clean and spacious! The showers were also hot- a rarity in Moshi. A truely amazing hostel that I would recommend to anyone staying in Moshi!
    England, Male, 18-24
  • 10.0

    Superb

    21 Apr 2017
    Amazing property and amazing staff. Got some great views of kilimanjaro despite rainy season. Would recommend it to everybody!
    Spain, Male, 25-30
  • 10.0

    Superb

    09 Apr 2017
    What an amazing place! We had a fantastic time staying at Secret Garden. The room was lovely, very clean and well equipped! We enjoyed the roof/ balcony restaurant and even caught a glimpse of Mount Kilimanjaro from our table when the clouds cleared! The food was great and great value for money. The staff were friendly and helpful. They booked our safari to ngorogoro crater and manyara national park which was amazing! They arrange transport and the wifi is good too!
    England, Mixed Group, 25-30
  • 9.1

    Superb

    28 Aug 2017
    We really enjoyed the atmosphere and the wonderful terrace - it's great to relax, have a beer and enjoy the Kili-view ;)
    Germany, Couple, 25-30
  • 9.1

    Superb

    05 Aug 2017
    While there was a mix-up at the beginning of my stay (they were full but they had a sister hotel Oneira nearby where they put me up and drove me to), the crew at The Secret Garden made me feel at home quickly and made everything right. Everyone was really nice. I stayed in one of the private rooms (Tembo! Elephant!) and it was nice. The shower/bathroom is tiny, but it's a common thing in Tanzania, and there was warm water. AMAZING FOOD! Some of the best I had in TZ. I would stay here again.
    USA, Male, 25-30
  • 8.3

    Fabulous

    20 Jul 2019
    The Secret Garden is a really great hostel. People are nice and helpful. The rooftop bar and restaurant was a huge plus and was lovely. The only complaint that I had was when we arrived, the guy staying in our room before us had injured his leg and couldn't leave. Therefore we had to be moved to another accommodation nearby that was not nearly as nice. After hours of travel, it was not ideal. It was handled nicely by the owner. Our second night in our actual room was lovely.
    USA, Female, 25-30
  • 8.3

    Fabulous

    05 Dec 2018
    The staff was really friendly and they had a cool upstairs balcony bar area. From the upstairs balcony you could see a direct amazing view of Kilimanjaro :). The hostel is located pretty far from the main downtown but the staff can call for you a taxi anytime.
    USA, Female, 18-24
  • 6.6

    Good

    17 May 2017
    The setting was quite nice. A garden-like setting on the edge of Moshi. The staff was very friendly and the breakfast was quite good (on the terrace). However, we found two negatives. First, the location outside the city is a bit inconvenient. It is too far to walk anywhere, so you will need to use a taxi anytime you want to go anywhere. The second problem is more serious. The rooms are EXTREMELY musty. They have terrible ventilation and are closed up all day; trapping mold.
    USA, Male, 41+
  • 5.1

    Rating

    10 Jan 2019
    Overbooked so couldn't stay here... We arrived here after a Kili day hike when the manager told us that we don't have a room for some reason that we did not really understood. He organized for us other accomodation at least for the same price but we shold ofc stay for dinner. We negotiated a tiny discount from the dinner (roughly 1 usd per person) and even that the manager did not want to give... Then we ordered food for which we waited 2 hours, and the starters did not even arrive.
    Hungary, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
General
  • Hot Showers
  • Outdoor Terrace
  • Parking
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant


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