Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Serendipity Hostel

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description


We want you to get the most out of your time in Hoi An, this is why we offer you to join us on day and night time activities like staff beach trips with music, custom designed motorbike tours, movie nights, family dinners & much more.

We invite you to stay in our brand new bamboo oasis that is designed for maximum comfort.

Our green oasis is located 1.2 km from the main tourist attractions and features a Vietnamese/ Mexican style restaurant, a shared patio with a garden view, free Wi-Fi and air-conditioned accommodation, bike rental and a festive vibe in the evening. The beach is a bicycle ride away.

On Wednesdays & Sundays you get an opportunity to experience Hoi An’s only hidden event. This unique space pulls in both local and backpacker crowd, looking for one of a kind experience. View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 6.0

  • Location 8.0

  • Staff 8.0

  • Atmosphere 6.0

  • Cleanliness 6.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    21 Feb 2020
    Real nice spot. Probably the best outside area in A hostel I’ve seen in a while. It’s great you get mosquito blankets as well because I know so many people who got eaten alive in hoi an.
    Ireland, Male, 25-30
  • 10.0


    24 Nov 2019
    I had an amazing stay here, I never wanted to leave! Staff are incredible, dorms are spacious, food is fabulous! Highly recommend staying with these guys they'll really look after you!
    Ireland, Female, 25-30
  • 10.0


    23 Nov 2019
    This was one of the best hostels I have been to. Loved the vibe. I met amazing ppl and the hostel manager is the just the best and nicest person ever. I definitively will go back to this hostel.
    India, Female, 25-30
  • 9.7


    20 Nov 2019
    Great hostel with lovely staff. Hot shower, nice private bed and basic breakfast included. Very close to the old town! We rented a scooter for 120k/day. It was super nice that they arranged this ”family dinner”. Delicious food and easy to socialize.
    Finland, Mixed Group, 18-24
  • 9.7


    19 Nov 2019
    Great place, walking distance to old town. Comfy bed.
    USA, Female, 41+
  • 9.4


    02 Mar 2020
    Rad place, helpful staff, nice amenities.
    USA, Male, 31-40
  • 9.1


    08 Feb 2020
    Serendipity is one of my favourite hostels in Vietnam!! It has a really chill, but social vibe and the club nights are really fun. Jake really looks after the guests and makes sure we are enjoying ourselves. Would definitely come back!!
    England, Female, 18-24
  • 8.6


    07 Dec 2019
    Really beautiful hostel not far from the Old Town. Rooms were decent, the sheets were so thin however so all of our group were very cold during the night, no key for the dorm room, and there is a club attached to the hostel which played very loud music until 4am on Wednesday and Sunday. Also a place that kills and plucks chickens just across the road which, as someone who is vegan, was very tough to walk past every day. Staff were great though and overall we enjoyed our stay there.
    England, Mixed Group, 18-24
  • 8.6


    25 Nov 2019
    Such a nice vibe to this hostel, it was so relaxed yet as sociable as you wanted it to be with the great common area. The staff here made the visit so memorable, so friendly and helpful compared to other places, and had a genuine laugh with us. Didn't visit on days when the nightclub was open, so can't comment on the noise levels then, but otherwise this place was very chilled and I'd recommend!
    England, Male, 18-24
  • 8.0


    04 Feb 2020
    This was probably my favourite hostel I've ever stayed at in Vietnam. I want to start with the bad and end with the good. Honestly, the only complaint I had at all, was that on 3 of the 8 days I was staying there, there was no running water. So no showers or functioning toilets. But - the staff are incredible, and the atmosphere of the beer garden is beautiful. As is the pool. The twice-weekly parties are also soo much f**king fun. I will absolutely be coming back here, I miss the place already.
    Ireland, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Nightclub
  • Pool Table
  • Wi-Fi