Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For group bookings, reservation cannot be amended or modified. If cancelled or modified, 100 percent of the total price of the reservation will be charged. In case of no-show, the total price of the reservation will be charged.

Additional Terms and Conditions

The booking remains unconfirmed until the full balance has been paid. There are no cancellations, refunds or changes to group bookings once confirmed.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Located in central Wellington, The Setup on Dixon offers guests free WiFi. It is less than 5 minutes' walk from a variety of restaurants, cafes and shops.

All heated rooms include comfortable linen, an electric kettle and a private or shared bathroom. Some rooms have a radio, a refrigerator and a desk. Most have a flat-screen TV and lovely city views. Each room has a ventilation system, but some rooms do not have windows. Rooms with windows may be available upon request, subject to availability.

The Setup on Dixon is a 5-minute walk from Te Papa Museum and a 5-minute drive from Massey University. Wellington International Airport is a 15-minute drive away. View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 10.0

  • Location 8.0

  • Staff 10.0

  • Atmosphere 6.0

  • Cleanliness 8.0

  • Facilities 8.0

Latest Reviews

  • 8.9


    10 Nov 2019
    Good location, the room didnt have much natural light so you felt quite enclosed. Beds were good.
    England, Mixed Group, 31-40
  • 8.9


    31 May 2019
    Location was terrific and the private room itself was very cosy. Room was clean in general but large marks and stains on ceiling/floor.
    Scotland, Male, 18-24
  • 8.0


    10 Feb 2020
    A pretty central location and close to Cuba Street and good restaurants. Can be very noisy at night as it’s in the entertainment district with early wake up calls if there is construction across the street (unfortunately there was for me, lovely 7:30 wake up calls). Very friendly staff and has the very basics you need (could use some interior decorating so give the rooms a better vibe, would also be great if there was a small table to eat at in the room)
    Canada, Female, 18-24
  • 6.6


    20 Jan 2019
    N/A Did not stay here as the hostel double booked, so can not rate hostel overall. However staff over email to sort the double booking out have been friendly and helpful in assisting us
    England, Male, 18-24
  • 6.0


    14 Feb 2019
    Needs more ventilatioon in the room, aircon provided didn’t cool room down enough. Person we were staying with brought a stranger home and had s** which made us very uncomfortable!
    Fiji, Female, 25-30
  • 5.7


    05 Jan 2019
    Many rooms have no window, and no aircon and thus zero no airflow or circulation during a hot night. Shared bathrooms not the cleanest, and have not enough space to put clothes/toiletries/towels and get changed in the shower cubicle. Have to put things on the floor (no ledge either in or outside the shower for toiletry bags etc) which is annoying as the floors don't seem particularly new or sparkling clean. Only one hand dryer in the ladies shared bathroom. Kettle in room, but no taps anywhere.
    New Zealand, Couple, 18-24
  • 5.1


    11 Feb 2019
    Rooms have little to no ventilation, they do have an air conditioner but the filter looked as though it hadn’t been changed in years, which resulted in sleeping in what seemed like a sauna for the evening! Wouldn’t stay here again!!
    Australia, Male, 31-40
  • 5.1


    19 Sep 2018
    There is no security at all in this hostel, and homeless people were walking in and out of the kitchen and stole peoples food! When I emailed the manager because my food had gone missing, I never received a reply. I had to go to the other Setup up to speak to her and she just said she past it on to a different manager. She said she would be in contact with me, but yet I heard nothing. The staff at The Setup seemed scared of the managers and wouldn’t give me a telephone number.
    England, Female, 25-30
  • 4.9


    19 Jan 2019
    Before arrival we ensured we knew the check in times. It states that the office is open from 8am-12.30pm and 1.30pm-8pm. It also says check in from 2pm. We arrived at 6pm to find the office closed. We called the number provided and were greeted by the rudest receptionist who told us we had to wait an hour to check in! We had been driving all day and were exhausted. When she eventually came she was unbelievably rude. The rooms are small and have no window, not very clean. Would not stay again!
    England, Female, 18-24
  • 4.0


    30 Oct 2018
    USA, Mixed Group, 18-24
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  • Free WiFi
  • Linen Included
  • Towels Included
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Key Card Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines