Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Shelter Heritage Hostel Block

Book more than 3 days in advance for Free Cancellation.
  • Nice Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Free Pick up For Foreign National from Tourist Reception Center / Lal Chowk
Located in Srinagar City just 9 Km from Srinagar Airport and 2 Km from Lal Chowk city/ TRC Bus Stand. The Shelter heritage sits peacefully in the middle of the pristine natural beauty of the Srinagar valley.
The Shelter Heritage Provided different category of rooms Female Dorm, Mix Dorm, Standard room, and Deluxe Room depend on guest requirement.

The Shelter Heritage offer day tours for Kashmir valley and Multiple day treks like Great Lake Trek, Kolohic Glacier Trek, Tarsar Marsar lake Trek.

Take a walk down our fluffy green hostel/Hotel lawn, soaking your memories in a warm cup of Kahwah. Relax at our hostel's beautiful rooftop watching the sunset or just stay inside in our cozy Kashmiri Traditional common area chit chatting with fellow backpackers while watching the snowfall.
Our Hostel Cum Hotel hosted few famous footballers like Edgar David, pavil naved during their trip Kashmir valley

1. Free Pick up for Foreign national from TRC or Lal Chowk or from any Hotel or Houseboats to avoid the agents' hassle at the check in with radius 2 km and pick from 9 am till 5 pm.
1 Cancellation policy: 2 days before arrival.
2. Check in from 12:00 to 23:00.
3. Check out before 11:00 am.
4. Payment upon arrival by cash.
5. Reception working hours 24 hours.
6. Age Restriction. Guests must be 15 years or more, regardless of whether they are accompanied by adults or not. We have a separate block for Family travelers.
7. No pets.
8. In case of a group of 4 or more, you would be purposefully allotted different dorm rooms..
- If the group behavior is deemed unfit at the property, the Shelter heritage Manager, upon subjective evaluation, retains the full right to take required action which may also result in an on-spot cancellation without refunds.
9. Please carry a valid Govt Photo ID card for verifying the reservation. (PAN Card is not accepted as a valid ID)
10. Local residents/guests carrying a local ID would not be allowed to check in.
11. You are required to make a 100% pre-payment at the time of your check-out.
12. Non-resident guests are not allowed inside the property.
13. Airport Pick up Charges Rs 650 or Drop to Airport Rs 650
14. Those guest are advised who are doing the trek with trek the Himaliya / India Hikes/ or any trek company are advised to book the room. There booking not valid in Dorm Bed View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.5

  • Location 6.5

  • Staff 9.0

  • Atmosphere 8.5

  • Cleanliness 8.5

  • Facilities 8.0

Latest Reviews

  • 10.0


    23 Jul 2021
    Had a very pleasant stay at Shelter Heritage during my trip to Srinagar. Aijaz and his team are very warm people and guide you for all things related to travel in Kashmir. They made my trip to the offbeat valleys of Gurez and Tulail possible by helping with all arrangements. Would definitely recommend this place to solo , budget travellers and families as well if they are looking for a quiet place in Srinagar.
    India, Male, 25-30
  • 10.0


    18 Feb 2021
    It's an awesome hotel with chic interiors. The rooms are beautiful and well-maintained. The owner is very friendly and helpful. The price is also reasonably low compared to other places in Srinagar. All-in-all it's a very good place to stay.
    India, Male, 31-40
  • 10.0


    01 Jan 2021
    Clean , cooperative and safe . Aijaz was an amazing host who made my stay wonderful with excellent chai and conversation . Unlike other places around nobody tried to sell overpriced stuff
    India, Female, 18-24
  • 10.0


    23 Jul 2019
    Thanks for making my trip memorably. They taking care of my need which i need. They arranged few trip with other travellers
    China, Male, 25-30
  • 10.0


    23 Jul 2019
    its was begining trip of India for 2 month and start the trip with amazing host. He gave me lot of knowledge how to travel and how to avoid the Indian scam which i faced at dehli. The arrange great trip with other travellers.
    Canada, Female, 25-30
  • 9.1


    05 May 2021
    Lovely Place, Helpful Staff . You have nice lawn outside for personal space . WIFI works great . Owner is very helpful . Airport drop arrangements were made in short notice ..
    India, Male, 31-40
  • 8.9


    18 Feb 2022
    Overall experience was good
    India, Female, 31-40
  • 8.9


    02 Feb 2021
    I was being told that the dorms that I booked wasnt available but the owner Aijaz bhai accommodated me in a shared room, although for a higher price than what I agreed to pay. Having said that, Aijaz bhai was a nice person to deal with.
    India, Male, 31-40
  • 8.6


    30 Jul 2021
    Ijaaz was really helpful and he even gave us a room upgrade. The food was home-cooked and good. The location of the hotel/hostel might look a bit away from the touristy places but an auto is all it takes for you to go around and Ijaaz can help you with that.
    India, Female, 25-30
  • 6.0


    30 Jul 2021
    There isn't a hostel available here any more, the host requested me to book a individual room at 4 times the price and this has been the case for most of the visitors.
    India, Male, 31-40
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Cable TV
  • Parking
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Board Games
  • Wi-Fi