Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Shelter Heritage Hostel Block

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Free Pick up For Foreign National from Tourist Reception Center / Lal Chowk
Located in Srinagar City just 9 Km from Srinagar Airport and 2 Km from Lal Chowk city/ TRC Bus Stand. The Shelter heritage sits peacefully in the middle of the pristine natural beauty of the Srinagar valley.
The Shelter Heritage Provided different category of rooms Female Dorm, Mix Dorm, Standard room, and Deluxe Room depend on guest requirement.

The Shelter Heritage offer day tours for Kashmir valley and Multiple day treks like Great Lake Trek, Kolohic Glacier Trek, Tarsar Marsar lake Trek.

Take a walk down our fluffy green hostel/Hotel lawn, soaking your memories in a warm cup of Kahwah. Relax at our hostel's beautiful rooftop watching the sunset or just stay inside in our cozy Kashmiri Traditional common area chit chatting with fellow backpackers while watching the snowfall.
Our Hostel Cum Hotel hosted few famous footballers like Edgar David, pavil naved during their trip Kashmir valley

1. Free Pick up for Foreign national from TRC or Lal Chowk or from any Hotel or Houseboats to avoid the agents' hassle at the check in with radius 2 km and pick from 9 am till 5 pm.
1 Cancellation policy: 2 days before arrival.
2. Check in from 12:00 to 23:00.
3. Check out before 11:00 am.
4. Payment upon arrival by cash.
5. Reception working hours 24 hours.
6. Age Restriction. Guests must be 15 years or more, regardless of whether they are accompanied by adults or not. We have a separate block for Family travelers.
7. No pets.
8. In case of a group of 4 or more, you would be purposefully allotted different dorm rooms..
- If the group behavior is deemed unfit at the property, the Shelter heritage Manager, upon subjective evaluation, retains the full right to take required action which may also result in an on-spot cancellation without refunds.
9. Please carry a valid Govt Photo ID card for verifying the reservation. (PAN Card is not accepted as a valid ID)
10. Local residents/guests carrying a local ID would not be allowed to check in.
11. You are required to make a 100% pre-payment at the time of your check-out.
12. Non-resident guests are not allowed inside the property.
13. Airport Pick up Charges Rs 650 or Drop to Airport Rs 650
14. Those guest are advised who are doing the trek with trek the Himaliya / India Hikes/ or any trek company are advised to book the room. There booking not valid in Dorm Bed View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.3

  • Location 8.3

  • Staff 8.0

  • Atmosphere 8.3

  • Cleanliness 9.0

  • Facilities 8.3

Latest Reviews

  • 10.0


    23 Jul 2019
    Thanks for making my trip memorably. They taking care of my need which i need. They arranged few trip with other travellers
    China, Male, 25-30
  • 10.0


    23 Jul 2019
    its was begining trip of India for 2 month and start the trip with amazing host. He gave me lot of knowledge how to travel and how to avoid the Indian scam which i faced at dehli. The arrange great trip with other travellers.
    Canada, Female, 25-30
  • 10.0


    23 Jul 2019
    They have 2 block hostel & Hotel . Super nice hotel, clean and comfortable. Great Home made food & good street food in the area too. Staff are super helpful and will give you all the advice you need to do Srinagar. Near City center 2 Km away and they arranged Great lake trek us for 4 Person. and what ever requirement you have for travel they will advice on reasonable and its Great to see a famous You tuber Karl Rock during my stay he was also staying during my stay
    Germany, Male, 18-24
  • 10.0


    12 Jun 2019
    After a bad experience close to Srinagar I came here and just needed to crash and relax. This family was SO amazing from beginning to end. Ajjaz was very tactful, friendly and always around. I received an excellent welcome with tea and cookies, got a wonderful room and felt at all times very well taken care of. Ajjaz knows a lot and helps you out with advise, recommendations and trips whenever desired. The whole family will make your stay extraordinary, delicious food, really felt like home!
    Switzerland, Female, 25-30
  • 10.0


    09 Oct 2018
    Great place to stay, Aijaz was extremely helpful and understanding of my budget and needs when helping me organise a trek. The food was also homemade and is probably one of my highlights in terms of food all over India.
    Wales, Male, 18-24
  • 10.0


    09 Aug 2018
    Lovely family that are always happy to help, will definitely be back
    Australia, Male, 18-24
  • 9.7


    19 Aug 2018
    Great service especially for price, staff will help with any questions happily
    Australia, Male, 18-24
  • 9.4


    03 Apr 2019
    I would like to say it was a great stay and budget friendly. The owner Aizas bhai is really so helpful and calm type person. He guided me so well and helped to plan my trip thank you so much.
    India, Male, 18-24
  • 6.9


    03 Jul 2019
    Location and property is lovely. Owner seemed distsnt after I refused to buy Kesar from him
    India, Male, 25-30
  • 5.1


    20 Jul 2019
    Great facilities but I feel like the owner/Manager was being very passive-aggressive. He was very friendly when he was trying to sell his products/trekking packages but when I declined, his behaviour changed completely.
    India, Male, 18-24
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Cable TV
  • Parking
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Board Games
  • Wi-Fi