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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

The Siem Reap Chilled Backpacker

Book more than 14 days in advance for Free Cancellation.
8.5
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The Siem Reap Chilled backpacker hostel owned & operated by young Khmer team and offering you one of the most convenient places to stay in Siem Reap city, We have 25 spacious private rooms and 50 beds dorm with full of modern and well-equipped furniture and facilities which meet all guests needs. Perfectly located in Wat Bo road approximately less than 10 mins walk to Central market, Night markets, Old market and many attractions nearby.

An outdoor swimming pool and poolside bar restaurant serves a tasty selection of local, Asian and Continental cuisine, while a variety of Western, Cambodian and Mexican refreshments can be enjoyed at the bar.

All our staff is trained methodically and professional. Each has many years experience in tourism as well as a high knowledge in hospitality. With such a wonderful team, we assure a smooth and pleasant stay for lovely guests.
We are truly and guarantee that our service is like 5* service at hostel price. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 8.2

  • Location 8.4

  • Staff 9.1

  • Atmosphere 8.2

  • Cleanliness 8.0

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    28 Feb 2020
    Don't usually write reviews. Been travelling for three months now across aisa and haven't stayed in a better hostel. Most helpful and friendly staff. Cozy bed. Chilled bar. Loads of travellers. What more could you want. Nak was a stand out guy, any problem and he was happy to help. Amazing stay!
    England, Male, 18-24
  • 9.7

    Superb

    10 Mar 2020
    Only stayed one night but staff were friendly and very accommodating to our needs. They helped us to book a tour even though we were unable to do the tours at the times they offered and made alternative arrangements for us. The hostel also had a nice bar and pool.
    England, Female, 25-30
  • 9.1

    Superb

    11 Feb 2020
    Stayed in a private room, which great and exactly like the photos online. Friendly staff and cheap, tasty breakfast options.
    England, Female, 31-40
  • 9.1

    Superb

    30 Jan 2020
    Great location. Staff were lovely. No hot water in our room (208).
    Australia, Male, 18-24
  • 8.9

    Fabulous

    26 Jan 2020
    They are able to get Vietnam visas right from the hostel same day!
    USA, Male, 31-40
  • 8.6

    Fabulous

    30 Jan 2020
    The location is a bit outside of the centre which is really relaxed. The pool and the rooms are great. Just the staff is not the friendliest, they do their job but don't but much effort into being more than basic. For example, I had to ask for every service like towels or wifi also I was told the breakfast starts at 6.30 but when I got there at 6.45 they said the staff normally comes around 7. Which is a bit annoying but otherwise a great hostel.
    Austria, Female, 18-24
  • 8.3

    Fabulous

    28 Jan 2020
    The name says it all, this place is super chilled. The staff was super helpful getting tickets for tours, attractions and buses. There is a very weird smell that comes from the bathrooms but, hey were in Cambodia so it kinda comes with the territory. Nice place to chill out.
    USA, Female, 25-30
  • 8.3

    Fabulous

    27 Jan 2020
    The beds were very squeaky and everytime someone moved, you heard them. We were in the 12 person female dorm which had 2 bathrooms which was good. The eating area and pool area was nice. Good breakfast for $3 as well. They had big lockers under your bed so you could lock your whole bag up if you wanted. The people at the front desk were very helpful with booking tours and getting around the city. This hostel is further from Pub Street (15 min walk) but it was only a $2-3 tuk tuk.
    Canada, Female, 18-24
  • 7.7

    Very Good

    19 Feb 2020
    Great little chilled spot. The staff is very kind and helpful! It's a little too dirty for my taste though. Cobwebs everywhere 😢
    Philippines, Female, 18-24
  • 2.9

    Rating

    25 Jan 2020
    Female dormitory was infested with bed bugs and manager was entirely dismissive and couldn’t give a crap about the situation. A used condom was also under the mattress, very disgusting and my friends and I are appalled at the circumstances and are still in pain from bites 3 days later. Do not come here
    England, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Swimming Pool
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Pool Table
  • Wi-Fi


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