Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Siem Reap Chilled Backpacker

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

The Siem Reap Chilled backpacker hostel owned & operated by young Khmer team and offering you one of the most convenient places to stay in Siem Reap city, We have 25 spacious private rooms and 50 beds dorm with full of modern and well-equipped furniture and facilities which meet all guests needs. Perfectly located in Wat Bo road approximately less than 10 mins walk to Central market, Night markets, Old market and many attractions nearby.

An outdoor swimming pool and poolside bar restaurant serves a tasty selection of local, Asian and Continental cuisine, while a variety of Western, Cambodian and Mexican refreshments can be enjoyed at the bar.

All our staff is trained methodically and professional. Each has many years experience in tourism as well as a high knowledge in hospitality. With such a wonderful team, we assure a smooth and pleasant stay for lovely guests.
We are truly and guarantee that our service is like 5* service at hostel price. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 8.5

  • Location 8.4

  • Staff 9.1

  • Atmosphere 8.3

  • Cleanliness 7.9

  • Facilities 8.7

Latest Reviews

  • 9.7


    23 Nov 2019
    Recommended to us by a friend we met travelling. Very chilled hostel but always deals on in the bar and activities to do. Booked tuk tuk tours with the hostel and these were good (when it’s a well known tour e.g small circuit Angkor Wat) we also booked a tuk tuk to take us to the conservation centre which only have tours at 09:00 and 13:00 and unfortunately we did not get there on time due to our driver not really listening to what we were saying. Private room was lovely and spacious.
    England, Couple, 18-24
  • 8.9


    16 Dec 2019
    Good place. Nice and chilled. Would highly recommend
    England, Male, 31-40
  • 8.9


    05 Dec 2019
    Good place, kept clean and friendly staff. The hot water didn't seem work in the mornings and the wifi did cut out every so often. Just a short 10min walk to downtown and it has a really nice pool. I did get my sandals stolen from the front of the porch where they have everyone take them off, so if you have nice ones keep em on you.
    USA, Male, 25-30
  • 8.9


    11 Nov 2019
    Very CHILLED place. Staff very friendly and good facilities. Just no lock on the dorm doors.
    England, Couple, 18-24
  • 8.3


    09 Jan 2020
    Good value for what you pay. Dorms have working A/C, locker space and linen (noisy steel frames of the bed but this beats wooden and bed bugs!). Outside pool and bar very well maintained and a nice hang out. Staff were VERY friendly and helpful! Nice quieter location but still with a nice atmosphere I felt. Would stay again. It's really a good, 'luxury for a longterm Backpacker' hostel.
    South Africa, Female, 25-30
  • 8.0


    02 Dec 2019
    Not too sociable but the name is fitting, nice chilled place to spend a few nights. Ideal if you want to get a good sleep before Angkor Wat!
    England, Couple, 18-24
  • 7.7

    Very Good

    21 Nov 2019
    Staff were great and hostel was in good condition. down side was our room; a few people seemed not to leave and day slept so wanted the lights off all the time, no proper wall between room& toilet so hear everything and a few were very disgusting in their bathroom regimes. Toilets weren’t very clean. no space for bags, all had to be kept under beds in locker but you need your own lock. Felt wary that people were in all the time w our bags. No key for dorm room so anyone can enter. Get priv room
    England, Couple, 18-24
  • 6.9


    27 Dec 2019
    Basic accommodations, nothing outstanding about it. The doors to the dorms don’t lock or have any key system, which was unusual. Lives up to the “chilled” name, which is a nice change if you need a break from party hostels but want a more low key environment. Was also able to book Angkor and other tours right at front desk
    USA, Male, 18-24
  • 6.6


    14 Nov 2019
    All good and staff generally helpful. Main issue here is with cleaning. Someone needs to use some bleach and mould remover on the bathrooms.
    England, Male, 25-30
  • 6.3


    24 Nov 2019
    This was advertised as an alternative to a party hostel but it clearly isn't - it has all the trappings of a party hostel (eg nightly deals on drinks, signs advertising drinking games) but just doesn't seem to be successful at attracting a big party crowd. You might still prefer that to other hostels in town though. You have to take your shoes off to go in, which is a bit annoying - and I couldn't help but find the main staff member I dealt with pretty condescending.
    England, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Swimming Pool
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Pool Table
  • Wi-Fi