Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Siem Reap Chilled Backpacker

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The Siem Reap Chilled backpacker hostel owned & operated by young Khmer team and offering you one of the most convenient places to stay in Siem Reap city, We have 25 spacious private rooms and 50 beds dorm with full of modern and well-equipped furniture and facilities which meet all guests needs. Perfectly located in Wat Bo road approximately less than 10 mins walk to Central market, Night markets, Old market and many attractions nearby.

An outdoor swimming pool and poolside bar restaurant serves a tasty selection of local, Asian and Continental cuisine, while a variety of Western, Cambodian and Mexican refreshments can be enjoyed at the bar.

All our staff is trained methodically and professional. Each has many years experience in tourism as well as a high knowledge in hospitality. With such a wonderful team, we assure a smooth and pleasant stay for lovely guests.
We are truly and guarantee that our service is like 5* service at hostel price. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 8.5

  • Location 8.5

  • Staff 9.1

  • Atmosphere 8.3

  • Cleanliness 8.5

  • Facilities 8.6

Latest Reviews

  • 10.0


    02 Nov 2019
    After days of partying I decided to check into the “chilled” backpackers to get some rest, this is where I found the best hangover cure. During my stay the staff booked activities and even lent me one of their chargers overnight when mine broke. This hostel is clean and really does have a chill atmosphere, drinks are cheap but no one really parties which is exactly what I wanted.
    Australia, Male, 18-24
  • 10.0


    25 Sep 2019
    Great hostel, helpful staff, excellent temple tour
    England, Female, 18-24
  • 9.4


    28 Oct 2019
    The hostel has a very nice swimming pool.
    Malaysia, All Male Group, 41+
  • 9.1


    24 Oct 2019
    Great hostel, nothing special but nice and clean and the staff is very friendly. The breakfast (a la carte) is a bit disappointing and actually compared to other places rather expensive. The hotel is a 15 min walk to pub street but a grab is only 1$ (normal Tuk Tuk ca 1,50$)
    Germany, Female, 18-24
  • 9.1


    16 Aug 2019
    Lovely hostel- great pool and our room had such a nice bathroom. Very helpful when we booked a tuk tuk for Angkor Wat. Definitely would stay there again.
    England, Female, 18-24
  • 9.1


    31 Jul 2019
    Great hostel run by great people. We stayed here for two nights and had a great time. We booked the sunrise small tour of Angkor wat through the hostel, which got us a tuktuk for 7 hours. Overall, the dorms were clean and comfortable with AC. The en-suite bathrooms are open at the ceilings into the dorm, so it left little to the imagination what others were doing in there. It could also get a bit loud when others took showers early/late. But overall had a great stay for a good deal
    USA, Couple, 25-30
  • 8.3


    12 Jul 2019
    Really nice place to chill, great pool, good value for money and good tours at reasonable prices. The rooms were a bit of a disappointment, no ventilation so it smelt quite bad. Beds were old & noisy & only curtains on the bottom bunk. The bathrooms in the dorms left little to the imagination so you could hear people go about their business there whilst in your bed.
    England, Couple, 18-24
  • 8.0


    03 Sep 2019
    Good little place for a short stay, little bit of a walk the market, pub street etc but a tuk tuk is next to nothing! Staff are lovely and helpful. Rooms were fine facilities were clean, food was ok. My only issues was cold showers!
    England, Female, 31-40
  • 8.0


    15 Aug 2019
    Guy at hostel desk so nice and so helpful, decent enough pool and bar area, not really much atmosphere when we were there, worst noise of some Asian music blaring out from 7am and a guy literally shouting through a speaker for literally 12 hours on end, was horrible. Other than that, nice hostel for a couple nights
    England, Male, 18-24
  • 7.4

    Very Good

    22 Aug 2019
    It was a chill place to stay. Didn’t feel like it was the cleanest. Cold showers, but the staff were all REALLY helpful
    USA, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Swimming Pool
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Pool Table
  • Wi-Fi