Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Siem Reap Chilled Backpacker

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The Siem Reap Chilled backpacker hostel owned & operated by young Khmer team and offering you one of the most convenient places to stay in Siem Reap city, We have 25 spacious private rooms and 50 beds dorm with full of modern and well-equipped furniture and facilities which meet all guests needs. Perfectly located in Wat Bo road approximately less than 10 mins walk to Central market, Night markets, Old market and many attractions nearby.

An outdoor swimming pool and poolside bar restaurant serves a tasty selection of local, Asian and Continental cuisine, while a variety of Western, Cambodian and Mexican refreshments can be enjoyed at the bar.

All our staff is trained methodically and professional. Each has many years experience in tourism as well as a high knowledge in hospitality. With such a wonderful team, we assure a smooth and pleasant stay for lovely guests.
We are truly and guarantee that our service is like 5* service at hostel price. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.5

  • Location 8.3

  • Staff 8.6

  • Atmosphere 8.2

  • Cleanliness 8.3

  • Facilities 8.5

Latest Reviews

  • 10.0


    10 May 2019
    Honestly had the best time at this hostel! So much so that I actually only ventured out to do the tours. Every other moment was at the hostel. Great staff, very helpful. Nat (barman) is for sure the funniest guy. Food was great, room was clean, decent shower and aircon. To be honest if I could have stayed longer I would have. LOVE this place!
    England, Couple, 25-30
  • 9.7


    11 Apr 2019
    Thank you !! I loved the pool and restaurant!
    USA, Male, 18-24
  • 9.7


    24 Feb 2019
    Wicked hostel. Great atmosphere, lovely and helpful staff, really clean and pleasant. Loved the pool. Great value for money! Can’t recommend enough!
    England, Couple, 25-30
  • 9.4


    08 Apr 2019
    Really impressed with this place! Don't let the cheap price scare you--this is a high quality hostel. Comfortable beds with 2 bathrooms per 8 person dorm. Friendly social atmosphere by the pool
    USA, Male, 31-40
  • 9.4


    06 Apr 2019
    Great hostel all around, would love to stay for longer! Beds super comfy, staff very helpful and charismatic and just a really pleasant vibe, plus it's cheap as chips; what's not to like!?
    England, Couple, 25-30
  • 9.1


    14 Feb 2019
    Really friendly atmosphere, without being too loud to get some sleep. Perfectly located far enough from pub street that is not annoying, but close enough you can walk for a night out.
    England, All Male Group, 18-24
  • 8.9


    30 Jan 2019
    Great hostel, beds were comfy and there were huge security lockers for each person. Two bathrooms per dorm and both were clean and showers hot - although weird smell in one bathroom. Good wifi and A/C. Staff very helpful, we booked our Angkor Wat visit & our bus to Sihanoukville with them, and booked to stay at the hostel an extra night no problem. There is a pool and bar area with pool table. Cheap food and drink and a good place to chill, pretty good atmosphere!
    England, All Female Group, 18-24
  • 7.7

    Very Good

    31 Jan 2019
    The Chilled Backpacker was a nice stop, everything is relatively clean and the staff are nice however everything just felt slightly out of place for us. Examples: When we did laundry service the tickets got mixed up, we got all our clothes back nice and clean...but we also had some bonus clothes. Everyone was pleasant and the rooms are just fine, nothing fancy.
    Canada, Couple, 25-30
  • 6.0


    30 Mar 2019
    Missing features/amenities. Bidet not working, blackout without notice and could have improved if they offered complimentary breakfast and others. So-so hostel if you just need a quick place to crash.
    Philippines, Male, 31-40
  • 5.4


    22 Feb 2019
    This hostel has no locks on the front door or even the bedroom doors themselves. If you’re on the first floor you hear the bar and music from your room. The front desk staff are very flawed in booking your excursions and never understand what the person working before them booked for you. They give you one thin bed sheet to sleep with, I had to use my beach towel as well for warmth because I was so freezing in the room. The bathrooms are dirty and falling apart. Would not recommend this hostel.
    Canada, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Swimming Pool
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Pool Table
  • Wi-Fi