Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Siem Reap Chilled Backpacker

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The Siem Reap Chilled backpacker hostel owned & operated by young Khmer team and offering you one of the most convenient places to stay in Siem Reap city, We have 25 spacious private rooms and 50 beds dorm with full of modern and well-equipped furniture and facilities which meet all guests needs. Perfectly located in Wat Bo road approximately less than 10 mins walk to Central market, Night markets, Old market and many attractions nearby.

An outdoor swimming pool and poolside bar restaurant serves a tasty selection of local, Asian and Continental cuisine, while a variety of Western, Cambodian and Mexican refreshments can be enjoyed at the bar.

All our staff is trained methodically and professional. Each has many years experience in tourism as well as a high knowledge in hospitality. With such a wonderful team, we assure a smooth and pleasant stay for lovely guests.
We are truly and guarantee that our service is like 5* service at hostel price. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.5

  • Location 8.4

  • Staff 8.6

  • Atmosphere 8.4

  • Cleanliness 8.6

  • Facilities 8.5

Latest Reviews

  • 10.0


    06 Jul 2019
    Excellent hostel with a great bar/restaurant, pool, and really helpful staff! They offered lots of help with tours and tuk tuks. The hostel is only 15 minute walk from the busy Pub St, but there were lots of restaurants en route. The room was clean and a good size, and the bed was very comfortable. The bar was my favourite part, with delicious traditional and western food, and cheap drinks deals!
    England, Male, 25-30
  • 10.0


    26 Jun 2019
    Near enough perfect
    England, Male, 18-24
  • 9.7


    13 May 2019
    Brilliant hostel!! Clue was in the name, it was always chilled. Really loved my time there, great atmosphere with all the guests and staff, very social and really comfortable and easy to get on with everyone! Staff were really helpful and so lovely, just really nice people. Thankyou for having me :)
    England, Male, 18-24
  • 9.4


    30 Jun 2019
    Awesome hostel, great staff and really cheap dorm room for the quality of it. Wifi is good, toilets clean, comfy beds, curtains for privacy. They’ll set you up with a tour for anything you need in Angkor wat. Would definitely stay here again :)
    Canada, Female, 18-24
  • 9.4


    24 May 2019
    Cant beat the Price. The beds were clean, the pool was great, and the staff were also great.
    USA, Male, 25-30
  • 9.1


    30 Jun 2019
    Really nice hostel! Embodies the name exactly - possibly the most chill hostel I’ve ever stayed at. There were a lot of other travelers there but it didn’t feel super social. The pool was nice and he bar food and drinks were really good and cheap. Would stay here again!
    USA, Female, 18-24
  • 8.9


    30 May 2019
    I like the place for being quiet, and the pool and the restaurant are relaxing. Staff are nice.
    Philippines, Male, 31-40
  • 8.6


    29 Jun 2019
    Friendly and helpful staff, great location only 20 minutes walking from Pub Street , 12bed dormitory big enough and very clean all the time . Nice and relaxing area by the pool. Very good value for money
    Italy, Female, 25-30
  • 8.0


    09 Jun 2019
    An all around good hostel.
    Canada, Male, 18-24
  • 8.0


    19 May 2019
    Great location for visiting Angkor Wat & Pub Street. We were very unlucky to have the angriest man in the entire world in our dorm who lost his head and started screaming at 04:30am as he thought someone was tapping on his bed(?!!). The staff kindly agreed to change our dorm to get away from the maniac, however removing him from the hostel seemed like a better idea as many guests complained about him. But, it’s not the hostels fault he was crazy. Overall, would recommend staying here!!
    England, Couple, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Swimming Pool
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Pool Table
  • Wi-Fi