Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Siem Reap Chilled Backpacker

Book more than 1 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

The Siem Reap Chilled backpacker hostel owned & operated by young Khmer team and offering you one of the most convenient places to stay in Siem Reap city, We have 25 spacious private rooms and 50 beds dorm with full of modern and well-equipped furniture and facilities which meet all guests needs. Perfectly located in Wat Bo road approximately less than 10 mins walk to Central market, Night markets, Old market and many attractions nearby.

An outdoor swimming pool and poolside bar restaurant serves a tasty selection of local, Asian and Continental cuisine, while a variety of Western, Cambodian and Mexican refreshments can be enjoyed at the bar.

All our staff is trained methodically and professional. Each has many years experience in tourism as well as a high knowledge in hospitality. With such a wonderful team, we assure a smooth and pleasant stay for lovely guests.
We are truly and guarantee that our service is like 5* service at hostel price. View House Rules

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Reviews & Ratings

  • Value For Money 7.3

  • Security 7.3

  • Location 8.0

  • Staff 8.7

  • Atmosphere 5.3

  • Cleanliness 6.7

  • Facilities 6.7

Latest Reviews

  • 10.0


    01 May 2022
    Lovely hostel, great staff who were super helpful and friendly! Great location, short walk to everything and rooms were spacious and perfect for a stay!
    Scotland, Female, 18-24
  • 10.0


    28 Feb 2020
    Don't usually write reviews. Been travelling for three months now across aisa and haven't stayed in a better hostel. Most helpful and friendly staff. Cozy bed. Chilled bar. Loads of travellers. What more could you want. Nak was a stand out guy, any problem and he was happy to help. Amazing stay!
    England, Male, 18-24
  • 9.7


    10 Mar 2020
    Only stayed one night but staff were friendly and very accommodating to our needs. They helped us to book a tour even though we were unable to do the tours at the times they offered and made alternative arrangements for us. The hostel also had a nice bar and pool.
    England, Female, 25-30
  • 9.1


    11 Feb 2020
    Stayed in a private room, which great and exactly like the photos online. Friendly staff and cheap, tasty breakfast options.
    England, Female, 31-40
  • 9.1


    30 Jan 2020
    Great location. Staff were lovely. No hot water in our room (208).
    Australia, Male, 18-24
  • 8.6


    30 Jan 2020
    The location is a bit outside of the centre which is really relaxed. The pool and the rooms are great. Just the staff is not the friendliest, they do their job but don't but much effort into being more than basic. For example, I had to ask for every service like towels or wifi also I was told the breakfast starts at 6.30 but when I got there at 6.45 they said the staff normally comes around 7. Which is a bit annoying but otherwise a great hostel.
    Austria, Female, 18-24
  • 8.3


    07 Aug 2022
    Good price for a private room which is good for space. Bathroom is pretty run down so could do with a freshen up There is a big bar but unfortunately it’s closed which is a shame as would be a good social area Pool area could also do with a freshen up as the loungers are old and dirty It’s about a 20 min walk to pub street
    England, Female, 25-30
  • 8.3


    17 Jan 2022
    I enjoyed the walkability of the location, and was able to find my footing after a few days. The owner was helpful and made the most of their reduced services. I was grateful for the free pickup and drop-off for the airport, as that connected me with the Tuktuk operator who supplied my tours throughout the week. The room was clean, the venue safe, and the family very friendly as I explored Siem Reap over my time here. Highly recommend, especially for the value during the slower season.
    Canada, Female, 31-40
  • 8.3


    28 Jan 2020
    The name says it all, this place is super chilled. The staff was super helpful getting tickets for tours, attractions and buses. There is a very weird smell that comes from the bathrooms but, hey were in Cambodia so it kinda comes with the territory. Nice place to chill out.
    USA, Female, 25-30
  • 7.7

    Very Good

    19 Feb 2020
    Great little chilled spot. The staff is very kind and helpful! It's a little too dirty for my taste though. Cobwebs everywhere 😢
    Philippines, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Swimming Pool
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Pool Table
  • Wi-Fi