Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Stay Osaka Shinsaibashi

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Located in Osaka, The Stay Osaka Shinsaibashi is 0.7 mi from Glico Man Sign and offers various facilities, such as a shared lounge and a bar.

The property is located 0.9 mi from Namba CITY shopping mall, 1.5 mi from Nakanoshima Park and 1.7 mi from Shitennoji. Tsutenkaku is 1.9 mi away.

Selected rooms come with a kitchenette with a fridge and a stovetop.There is a huge kitchen and lounge on 2nd floor. and also have a bar. Shinsekai is 1.9 mi from the hostel, while Osaka Castle is 1.9 mi from the property. Itami Airport is 11 mi away.

[Terms and conditions]
1. Check-in time: from 15:00 to 22:00
When you request to leave your luggage before check in, it is possible only from 07:00 to 22:00
2. Check-out time: by 10:00
3. Reception hour: from 07:00 to 24:00
4. Payment: cash (JPY) or credit cards (Visa, Master, and Amex)
5. Cancellation policy:
  (1) 4 days(or more) before Arrival Date :free
  (2) 2~3 days before Arrival Date:50% of the total amount
(3) 1 days before arrival Date : 100% of the total amount
  (4) on the day or No Show: 100% of the total amount
6. Age restriction: over 18 years old
7. No smoking
8. Pets are not allowed.
9. Breakfast not included.
10. Taxes included. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.9

  • Security 10.0

  • Location 9.5

  • Staff 9.9

  • Atmosphere 9.0

  • Cleanliness 10.0

  • Facilities 9.7

Latest Reviews

  • 10.0


    05 Sep 2019
    Way beyond expectation.
    Canada, Female, 18-24
  • 10.0


    25 Aug 2019
    Very clean, capsules are great, staff are friendly, kitchens really big, met people through the social event, I was only here for 1 night but will definitely come back if I’m in Osaka!
    England, Male, 18-24
  • 10.0


    15 Aug 2019
    Very good hostel, only fault I can say is the elevator is sometimes very slow coming to you, otherwise, excellent value for money, brilliant location, awesome overall!
    England, Male, 18-24
  • 9.7


    18 Sep 2019
    We loved The Stay. We had a good sized very comfortable and clean double room with en-suite for an excellent price. It is central and within walking distance of the main areas. The staff were polite and helpful.
    England, Female, 41+
  • 9.7


    14 Sep 2019
    Incredible hostel! Spacious capsules comfy bed, felt like I had my own little room, super clean, tons of space for luggage, top notch facilities. Ladies room even had hairdryers and hair straightners! Probably the best hostel I have ever stayed at! Friendly staff, fab breakfast - I could go on :)
    England, Female, 41+
  • 9.7


    12 Sep 2019
    The hostel is clean, location is good, and the staff are nice.
    Taiwan China, Male, 31-40
  • 9.7


    12 Sep 2019
    Heck of a fine place. Very clean, impressive. I think
    Canada, Male, 31-40
  • 9.7


    12 Aug 2019
    Great value, clean, great kitchen and living area. Only 1 lift can take a little longer but that’s being critical. Overall it’s a great place to stay. Highly recommended. Thank you
    Australia, Male, 31-40
  • 9.7


    12 Aug 2019
    Excellent new establishment!! Staff were all great and the facilities are top notch. It's more like a hotel than a hostel. However, if you're looking to meet people as a solo traveler, I'd look elsewhere.
    USA, Male, 31-40
  • 9.1


    08 Sep 2019
    Stayed for 1 night before flying out of Osaka. One of the nicest and most modern hostels I’ve stayed at. Beds were comfy, place was spacious, nice bathrooms. Perfect location, walking distance from dotonbori and the touristy sites. Station next door. Key card security. Staff seemed decent. However, for a solo traveller I found there was 0 atmosphere. There was a bar and a big common area but after sitting there for almost 2 hours only a handful of couples etc strolled in.
    England, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi