Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Stay Osaka Shinsaibashi

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Located in Osaka, The Stay Osaka Shinsaibashi is 0.7 mi from Glico Man Sign and offers various facilities, such as a shared lounge and a bar.

The property is located 0.9 mi from Namba CITY shopping mall, 1.5 mi from Nakanoshima Park and 1.7 mi from Shitennoji. Tsutenkaku is 1.9 mi away.

Selected rooms come with a kitchenette with a fridge and a stovetop.There is a huge kitchen and lounge on 2nd floor. and also have a bar. Shinsekai is 1.9 mi from the hostel, while Osaka Castle is 1.9 mi from the property. Itami Airport is 11 mi away.

[Terms and conditions]
1. Check-in time: from 15:00 to 22:00
When you request to leave your luggage before check in, it is possible only from 07:00 to 22:00
2. Check-out time: by 10:00
3. Reception hour: from 07:00 to 24:00
4. Payment: cash (JPY) or credit cards (Visa, Master, and Amex)
5. Cancellation policy:
  (1) 4 days(or more) before Arrival Date :free
  (2) 2~3 days before Arrival Date:50% of the total amount
(3) 1 days before arrival Date : 100% of the total amount
  (4) on the day or No Show: 100% of the total amount
6. Age restriction: over 18 years old
7. No smoking
8. Pets are not allowed.
9. Breakfast not included.
10. Taxes included. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.8

  • Location 9.6

  • Staff 9.6

  • Atmosphere 8.9

  • Cleanliness 9.8

  • Facilities 9.6

Latest Reviews

  • 10.0


    01 Nov 2019
    Great stay. Really nice place (super new I stayed November 2019) clean facilities. Shoes off policy in the room and ample space in the sleeping quarters.
    USA, Male, 31-40
  • 10.0


    25 Oct 2019
    Amazing hostel, almost like a hotel. Great coffee, wifi was the only real problem, it was unreliable. Everything else was perfect, probably the best hostel I’ve stayed in.
    New Zealand, All Male Group, 25-30
  • 10.0


    22 Oct 2019
    I loved his hostel so much. It was full of life. Would love to come back.
    USA, Male, 31-40
  • 10.0


    21 Oct 2019
    It’s a great place to stay. The rooms are spacious - especially the beds. It’s more like you have your own pod than just a bed. The hostel looks very new and all the facilities were squeaky clean. Would recommend staying there!
    Germany, Female, 31-40
  • 10.0


    17 Oct 2019
    If that hostel doesn't deserve the 10/10 score, I cannot conceive which one ever would. If all hostels were like this, we wouldn't need any on-line platforms to rank them! It is worth double the price. An undisputed must-stay in Osaka.
    Poland, Male, 31-40
  • 9.7


    20 Oct 2019
    Really good hostel! Clean facilities and everything I needed. It is really big, which reflects in the atmosphere, but this is not necessarily bad. They try to get travelers together, for example when we were there there was a gyoza cooking activity.
    Belgium, Female, 18-24
  • 9.4


    21 Oct 2019
    It's stategically located around Dotonbori and Shinsekai, the staff are really helpful and totally worth the money!
    Indonesia, Mixed Group, 41+
  • 9.1


    21 Oct 2019
    Clean, safe, with great staff. Good location, near metro, and the sights.
    Wales, Male, 41+
  • 7.7

    Very Good

    25 Oct 2019
    Great location!! Very close to the subway and Dotonbori! Bathrooms are clean and the dorm beds are decent size. The hostel was full of families and their little kids... That's all I saw in the lounge everyday I stayed here (3 nights). Do not recommend this hostel for solo travels looking to meet other travellers. This isn't a social hostel.
    Canada, Male, 18-24
  • 2.9


    28 Oct 2019
    Really disappointed by this place. Two of the staff were absolutely awesome and the place was super clean BUT I want to share my personal experience for my fellow travelers. I misplaced my key card and they charged me 2000¥ to replace! This is £15- MORE THAN THE COST OF THE DORM FOR ONE NIGHT! I thought the lady meant 200 but no 2000! They say this is for security purposes but if there is a high need for security then they should hire someone- not charge backpackers 2000 for a genuine accident.
    England, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi