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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
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Property Description

The Swallow Hostel has 7 nice, spacious and comfortable rooms with free internet WiFi access.

The Swallow Hostel privileged location puts you in the city center. Just 15 minutes from Lisbon's International Airport, 5 minutes from the city's downtown, and 10 minutes from Bairro Alto, the icon of Lisbon's nightlife.

Easily accessible by train, bus, car, or metro, we are surrounded by cinemas, theaters, art galleries, and shopping centers. In short, we are just a step away from everything.

The Swallow Hostel Policies and Conditions:

Check in from 14:00 to 20:00 .If you will be arriving later than 8 pm, please contact us to make late check-in arrangements. A late check in fee may be applied.
Check out before 11:30 . Late check-out must be arranged in advance to assure there is enough time to prepare the room for guests arriving that day.

Cancellation policy: 5 days before arrival.
Payment upon arrival by cash, credit cards, debit cards.

Note:
We welcome travelers of all ages View House Rules

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Reviews & Ratings

  • Value For Money 7.2

  • Security 7.2

  • Location 7.2

  • Staff 7.2

  • Atmosphere 6.0

  • Cleanliness 5.6

  • Facilities 6.0


Latest Reviews

  • 9.1

    Superb

    05 Aug 2018
    Really nice staff! Great location not too far from lidl. Like everyone said there aren't enough bathrooms and you always have to wait and kitchen also has room for one person to cook at a time. Also when I was there the wifi only worked if you stand right next to the router
    USA, Male, 18-24
  • 8.9

    Fabulous

    03 Aug 2018
    The Swallow Hostel is in a great location, and the staff are incredibly helpful and friendly. The rooms are simple but very tidy. The neighbourhood is relatively quiet, so if you’re looking for a partying location this isn’t it. However, if you want a hostel that’s quiet and close to the metro and ameities, you should definitely check it out. Be warned that the wifi isn’t reliable, and there are additional costs for towels and laundry. Overall, we really enjoyed our stay!
    Canada, Couple, 31-40
  • 8.3

    Fabulous

    19 Jun 2017
    I enjoyed my stay! I was looking for a cost effective place that was comfortable, secure and quiet and close to the metro and I found it. I'd stay there again, but maybe not on a really hot night (no Air Conditioning). The staff were awesome and there are lots of options for food, coffee, and groceries nearby.
    Canada, Female, 25-30
  • 7.7

    Very Good

    24 Jun 2017
    You get what you pay for. This hostel seems new. It has a lot of potential, but it's missing a few key things. - There are only two bathrooms on the floor. - The 6-bed room had only three power outlets. - There was no air conditioning, so the room was hot. However, the bathrooms were very clean. There was a nice kitchen, and the staff was friendly. There weren't a lot of people, so the lack of bathrooms wasn't a problem. I only stayed one night.
    USA, Female, 25-30
  • 7.1

    Very Good

    19 Aug 2018
    Friendly staff and clean rooms. Internet was really bad and you're asked to leave even the common areas after checking out. They barely let you go into the bathroom after that, including after paying to store your luggage there.
    Costa Rica, Male, 18-24
  • 6.3

    Good

    21 Sep 2018
    "late checkin fee MAY apply" --> I only arrived 30mins later and informed/ asked the staff about it beforehand. Result:10E for 30mins. I wanted to cancel the booking, so they reduced the fee to 5E which I then accepted. Unfortunately, I was lectured about this fee when I arrived and the guy at the reception treated me like bad. He only directed me to the room after payment. Also, there are two mixed bathrooms/toilets on the whole floor. Rooms are very poorly equipped (bed, ceiling light, power)
    Switzerland, Female, 31-40
  • 5.7

    Rating

    12 Sep 2017
    At first, everything seemed in order and the place is nice and well kept. But then: The bathroom floor was wet almost always and it was very slippery and potentially dangerous The beds in our private room were very uncomfortable because you could feel the springs (who uses beds with springs nowadays anyway?!) The door that separated our private room from the next room was not blocking any noise coming from that room so it was as if I was not in a private room 25minutes waiting to leave the keys
    Spain, Male, 18-24
  • 5.1

    Rating

    11 Aug 2017
    Room was not as expected, was smaller and less clean. Not enough bathrooms on each floor for the volume of guests and bathrooms were very unpleasant to use. Hostel in general was also not as presented in its photos. Would not stay here again.
    Australia, Mixed Group, 25-30
  • 3.1

    Rating

    28 Jul 2017
    We went there with our little dog as the advert said petfriendly loke three times. We booked a shared room and they told us that we should book a double room, we understood that and we agree. The receptionist was all time speaking with her manager by phone and he was yelling at her, we even start with the payment and he called again and told her to give me the phone and told me that we couldn't stay with a dog, he insulted me and called me stupid and idiot and we finally leave the hostel.
    Spain, Female, 25-30
  • 2.3

    Rating

    09 Aug 2017
    The staff at the hostel were extremely unhelpful and rude. They did not speak sufficient english and added extra fees on that weren't mentioned in the ad listing. The doors into the hostel were often left unlocked and the doors to the dorms did not lock. The dorms had lockers however you weren't able to lock these (even if you had your own lock). This was far more of a boarding house than a hostel. On my first two nights, I stayed with a family of 5 in my dorm. There was a kid, parents+grandpare
    Australia, Male, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Games Room


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