Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations Fees
All Cancellation has to be in writing and fax back to us.
You must have confirmation letter back from us in writing to get any entitled refunds.
Any cancellation made before stay commencement will result in the forfeiture of
20% of the total deposit.
Any cancellation made within a week of stay commencement will result in the forfeiture of
20% of the total amount payable.
Any cancellation made on stay commencement will result in the forfeiture of
the total amount payable.

Additional Terms and Conditions


Prices subject to change from time to time without notice prior to bookings being accepted.
Bookings are transferable with sufficient notice (10 days or more).

All guests must observe the rules and regulations of our Hotels.
It is recommended that guests not leave their valuables or cash in their rooms.
Valuables may be stored in the Hotel safes.
The Hotels are not responsible for theft or lost of guest property
or any injuries caused to guests or friends of guest.
All guests are advised to take out their own personal and travel insurance.

Arrival and Check-out Times
The Hotel Offices are open for check-in from 8:00a.m - 10p.m.
Checkout time is 10a.m on the day of departure.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
Read all reviews

Property Description

The Village Surry Hills is located smack-bang in the vibrant Sydney neighbourhood of Surry Hills! Stroll down streets lined with vintage shops and trendy boutiques. Sip on a coffee and people-watch at a hip café. Satisfy your inner foodie at a gourmet restaurant. Pick up a bargain at the markets. Hire a bike and ride through the city streets. Stumble upon the best happy hours and see live music at quirky hidden bars. Discover every culture-filled nook and cranny. Surry Hills has it all!

We're just a 10 minutes walk to Central Station and the city, and a quick ride to the harbour or the beach. Sydney’s most iconic destinations are at your fingertips!

Cook up a storm with new friends in our communal kitchen and eat alfresco in our dining area. Sit in the courtyard and soak up the sunshine, or chill out and watch a movie in our comfy TV lounge while you plan your next adventure! Our modern and comfortable communal areas are the perfect place to meet fellow travellers.


NO check-in/check-out Policy: 25th December, 26th December, 31st December, 1st January.

This means over Christmas, everyone will need to be checked in by 24th December and can’t check-out until the 27th. Over New Year, everyone will be in by December 30th and can’t check-out until 2nd January.

PAYMENTS: All the payments for bookings made in these period will be taken on the 1st of December 2019. View House Rules


The Village Surry Hills is a sweet spot to base yourself when you're exploring Sydney. You can drop your bags in the security lockers and step out into a world of chic cafés, vintage shops and trendy boutiques. We'll supply you with free linen so you can pack light (leaving room for plenty of souvenirs). On warm evenings, lounge in the sun or gather around the barbecue on our outdoor terrace. Our heritage building has trendy interiors and a shared kitchen where you can socialise as you cook. More of a dreamer? Check out the cityscape from the balcony seating area with a cold drink.


We're found right in the centre of – you guessed it – Surry Hills, the city's stylish business district. Nearby streets and lanes are dotted with quirky live-music gigs, hidden bars and plenty of Australia's famous coffee. From Sydney Airport you can get the N20 bus to Redfern Station in 36 minutes, then walk eight minutes to the hostel. The Central Station is a ten-minute stroll away and trains take you to Sydney Harbour or the beach (don't forget your sun cream!).

Rooms and Dorms

Bunk up in mixed or female-only dorms (some have en-suite shower facilities) or cosy down in your own private room (all of these have en-suites). You'll get free Wi-Fi in your room so you can keep your mates up to date on your tan and – don't worry – we've got air con for when you need to cool off.

Extras and activities

Our friendly staff are full of ideas for places to visit and will be happy to help you get your bearings. We've got bike storage, so you can cruise around the neighbourhood and then sail straight back to the hostel at the end of the day for a quiet evening in with some new friends and a few of our board games. Sticking around? Find yourself a job on the vacancies board, which is updated regularly with backpacker-friendly work.

View House Rules

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Reviews & Ratings

  • Value For Money 7.3

  • Security 8.2

  • Location 8.5

  • Staff 8.2

  • Atmosphere 6.8

  • Cleanliness 5.5

  • Facilities 6.6

Latest Reviews

  • 10.0


    03 Nov 2019
    Australia, Male, 31-40
  • 8.9


    05 Nov 2019
    A good, cheap, friendly hostel!
    New Zealand, Male, 25-30
  • 8.6


    21 Dec 2019
    The staff were lovely and the communal areas were kept clean and tidy. Location was excellent. I stayed in an 8 bed dorm and the floor in both bathrooms was filthy, not sure if this is due to the other people in the room who seemed like they were there for longer trips, or due to staff not cleaning bathrooms in dorms regularly enough. Possibly a mixture of both
    Ireland, Female, 25-30
  • 8.0


    30 Dec 2019
    Amazing location, easy to get from Sydney Airport. The hostel is only 10 min walk from Central Station. Staff very helpful, the lady who helped me the morning of the 31st was amazing (I never asked her name). The only issue I had was the internet, It is 2020, 21st century and wifi in general was terrible... Overall great place to stay.
    Bolivia, Male, 25-30
  • 8.0


    23 Dec 2019
    Kitchen clean in the morning then an absolute state by lunch time but this is the case with most hostels I've been to. Other facilities such as laundry room and TV room etc kept clean 99% of the time. Good social area to eat/smoke/chat etc. Bathroom in room small but has everything you need. Flies in the drain in bathroom a problem. Asked someone from reception to sort it but they never did. Comfy ish beds, mattress firm. Easy check in.
    England, Female, 25-30
  • 7.4

    Very Good

    28 Dec 2019
    No lockers in rooms. Bit cramped.
    Australia, Male, 18-24
  • 6.9


    30 Nov 2019
    Only here for one night, so can’t really speak to the vibe of the hostel. Staff was lovely, but kitchen was not very clean at all. Didn’t explore much so didn’t find the common room but Everyone seemed to just be smoking and drinking right outside the front entrance, on the sidewalk. Location seemed great! Wifi didn’t work in my room, there were lockers but they were partially blocked by someones bed.
    Canada, Female, 18-24
  • 6.6


    05 Jan 2020
    Staff was nice and rooms were decent, however the kitchen was very dirty and small, and there wasn’t enough dishes and cooking equipment for everyone. Also feel like the bathrooms weren’t cleaned properly and felt quite dirty. Wifi didn’t work properly and didn’t reach the upstairs rooms. Overall, decent value for money but facilities should definitely be cleaned better and the hostel should invest in some new kitchenware.
    Finland, Female, 18-24
  • 5.4


    30 Oct 2019
    Dirty , make my skin allergic
    Malaysia, Female, 25-30
  • 4.6


    23 Nov 2019
    Dirty, no backpacker atmosphere. People on a work visa live there so rooms are full of stuff and never cleaned. If you're desperate for a bed it is pretty cheap but not an enjoyable stay
    Netherlands, Female, 18-24
Read all reviews


  • Free City Maps
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games