Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations Fees
All Cancellation has to be in writing and fax back to us.
You must have confirmation letter back from us in writing to get any entitled refunds.
Any cancellation made before stay commencement will result in the forfeiture of
20% of the total deposit.
Any cancellation made within a week of stay commencement will result in the forfeiture of
20% of the total amount payable.
Any cancellation made on stay commencement will result in the forfeiture of
the total amount payable.

Additional Terms and Conditions


Prices subject to change from time to time without notice prior to bookings being accepted.
Bookings are transferable with sufficient notice (10 days or more).

All guests must observe the rules and regulations of our Hotels.
It is recommended that guests not leave their valuables or cash in their rooms.
Valuables may be stored in the Hotel safes.
The Hotels are not responsible for theft or lost of guest property
or any injuries caused to guests or friends of guest.
All guests are advised to take out their own personal and travel insurance.

Arrival and Check-out Times
The Hotel Offices are open for check-in from 8:00a.m - 10p.m.
Checkout time is 10a.m on the day of departure.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
Read all reviews

Property Description

The Village Surry Hills is located smack-bang in the vibrant Sydney neighbourhood of Surry Hills! Stroll down streets lined with vintage shops and trendy boutiques. Sip on a coffee and people-watch at a hip café. Satisfy your inner foodie at a gourmet restaurant. Pick up a bargain at the markets. Hire a bike and ride through the city streets. Stumble upon the best happy hours and see live music at quirky hidden bars. Discover every culture-filled nook and cranny. Surry Hills has it all!

We're just a 10 minutes walk to Central Station and the city, and a quick ride to the harbour or the beach. Sydney’s most iconic destinations are at your fingertips!

Cook up a storm with new friends in our communal kitchen and eat alfresco in our dining area. Sit in the courtyard and soak up the sunshine, or chill out and watch a movie in our comfy TV lounge while you plan your next adventure! Our modern and comfortable communal areas are the perfect place to meet fellow travellers. View House Rules

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Reviews & Ratings

  • Value For Money 6.9

  • Security 7.6

  • Location 8.3

  • Staff 7.5

  • Atmosphere 6.7

  • Cleanliness 5.7

  • Facilities 6.1

Latest Reviews

  • 9.4


    09 Mar 2019
    Place was great but the share bathrooms could benefit from more hooks or shelving to put your items on instead of the floor- otherwise perfectly lovely stay
    USA, Female, 25-30
  • 9.1


    14 Apr 2019
    Great hostel, great price. Social areas are large and friendly. Quiet enough so you can get a good night sleep. Kitchen could be a little bigger and there needs to be more crockery. It would be good to have a locker per bed.
    England, Female, 18-24
  • 8.9


    16 Apr 2019
    Very good hostel for its price. Location next to social makes it easy to access everywhere in Sydney. Decent social but a fair few long stays so you have to put yourself out there a bit, but everyone is up for a laugh!
    England, Male, 18-24
  • 8.0


    26 Apr 2019
    The kitchen smells bad sometimes and it could be cleaner, wifi in the rooms doesn’t really work; the room was nice though and the staff was helpful and polite! Pretty good position, very close to 2 train stations and supermarkets.
    Italy, Female, 18-24
  • 8.0


    19 Apr 2019
    Good value for money and close to Central Station. There are charger ports with a USB cable slot and own light switch too. The room and bathroom were not the cleanest, however. Staff were helpful, particularly the night manager. Overall, decent choice for a short stay.
    England, Male, 25-30
  • 7.4

    Very Good

    13 Apr 2019
    Stayed 1 night so can't be too critical. Late check in was pretty easy. 4 bed female dorm, tiny room. With 3 other ppls suitcases already there it was hard to find spot for my bags. Ridiculous that you have to make your own bed. Washrooms tiny too. Older building though so not surprising. I did not use the kitchen at all except to fill up my water bottle but when I walked in around 12pm all the sinks were full of dirty water and food clogged all the drains. It was pretty disgusting to see.
    Canada, Female, 25-30
  • 6.6


    01 May 2019
    Location was good as right next to the train station. Was pretty clean in the bathrooms and rooms however would make them better if they had a hairdryer. Was quiet at night.
    England, Female, 18-24
  • 6.3


    11 Mar 2019
    Third time stay. Busiest it has been. In my 7 day stay at least 3 days without toilet paper in the 5 toilets for lots of people ratio. Very few cups, bowls, knives, forks or spoons. Would bring my own in future. I stay there because it is close to the train station. I know they do maintenance over the winter. But things look tired and not so clean. Culture of people not doing their dishes. There are alot of people staying.
    New Zealand, Female, 41+
  • 6.0


    24 Apr 2019
    Couldn’t really sleep because there are cockroaches in the rooms! Literally climbing on the walls next to your head. It’s clear the hostel hasn’t had a deep clean in a while, really dusty. The showers have gum in them. There are not enough bathrooms for guest so people are always waiting, one bathroom is even out of order which they should really get fixed. The hostel is also next to some type of boarding house for low income so you can see interesting characters. DO NOT RECOMMEND.
    USA, Female, 25-30
  • 4.6


    21 Apr 2019
    Not great
    England, Female, 25-30
Read all reviews


  • Free City Maps
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Vending Machines
  • Board Games