Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

“There are no strangers here, only friends we haven’t met.” That’s the vibe you can expect when entering the perfectly shaded, outdoor courtyard at The Yak.

With a combination of the best location, great accommodations, a friendly staff, and lots of awesome things to do—you can’t miss out on The Yak.

Located right in the center of Playa, The Yak is close to everything: 5th Avenue (known for its restaurants and shops), grocery stores like Wal-Mart, 12th Street with all of the bars and nightclubs, and, of course, the beach—but many people pass the day in the hostel lying in the hammocks or chilling on the rooftop terrace.

In The Yak’s courtyard, you will find a 24-hour reception with lots of staff members who are always available to answer your questions, a cool bar with cheap prices, and a café where you can order paninis and coffee.

The Yak was created for travelers, by travelers—so it’s more than just a place to sleep, we try to keep it fun! We have different activities everyday including movie nights, tours to Cenotes, our famous Mojito Lesson, and many more! For those looking to explore the Mayan ruins, we can reserve additional excursions.

The Yak has two communal kitchens, bright/airy dorms, and private rooms with kitchenettes, so there is an option to suit every budget. Many people plan to stay for a few days and end up staying for weeks.

You're guaranteed to leave The Yak with new friends and fond memories, so come be a part of The Yak Family! View House Rules


At The Yak, we live by the philosophy that strangers are friends we haven’t met yet. When you join our tribe, we welcome you with open arms – as well as a ton of freebies (Wi-Fi and breakfast, to name a couple). Sway in a hammock, sunbathe on the rooftop terrace or get sociable at one of our free movie nights or Mojito making sessions. We love it when you come for a chat in the bar – where we keep the drinks cheap and the vibes relaxed – or spend a lazy hour or two at our café. Up for exploring the area's Mayan ruins or cenotes? We can book you a tour.


We’re central to the action of Playa del Carmen, just 5 minutes from the beach and surrounded by the shopping arcades, restaurants and bars our resort is famous for. Start your night in the bars of the shore-side strip before moving on to the iconic Coco Bongos nightclub – just 130 metres from our front door. If you’re arriving at Cancun International Airport, we’re a 45-minute shuttle ride away – there are plenty of local operators. Coming in by bus? The main ADO station is a 10-minute walk away.

Rooms and Dorms

All rooms are en-suite and have air con. Free linen is included in your stay and you can keep your backpack out of the way in your locker – remember your own padlock. Stay in a friendly mixed dorm, or if you're coming with friends, you can check into a private double, triple or quad room.

Extras and activities

Need a break from tacos? Make a home-cooked meal in one of our two shared kitchens, or head up the barbecue area for dinner on the terrace. We have laundry facilities, so you can refresh the contents of your backpack. While you wait, watch some TV in the lounge or get some tips from the staff at our 24-hour reception. For a beach read, see what's new at our book exchange.

View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.6

  • Location 9.7

  • Staff 9.1

  • Atmosphere 9.2

  • Cleanliness 9.0

  • Facilities 8.8

Latest Reviews

  • 10.0


    20 Jun 2019
    Great hostel. Friendly staff. Lots of activities, thanks to Marisel! Lots of things to get involved with. One of my favorite hostels.
    USA, Male, 25-30
  • 10.0


    17 Jun 2019
    Excellent experience! The place has a really nice patio, designed to meet new people if you travel alone, with a bar at affordable prices and variety of drinks. The super friendly staff, and predisposed to provide information about Playa del Carmen and even about other destinations based on their experiences. The room very nice, and above all very clean as the general of the hostel! I would go back and recommend without a doubt!
    USA, Female, 18-24
  • 10.0


    13 Jun 2019
    Great staff. Karaoke was great fun! Thank you
    England, Male, 25-30
  • 10.0


    07 Jun 2019
    Excelent! Wonderful staff and amazing place
    Mexico, Male, 25-30
  • 10.0


    25 May 2019
    This hostel seriously has the friendliest staff of anywhere I’ve ever stayed. They really want guests to have a good time and make friends. They offer drinks specials, slack lines, hammocks and mojito making lessons to name a few. I wanted a private place to sleep but a hostel atmosphere so I stayed in a private in the building next door. It was really basic but affordable and really clean. Great location too! Definitely stay here in Playa
    USA, Female, 25-30
  • 10.0


    16 May 2019
    Fantastic and beautiful staff (obviously people are more than their looks, but wow, the guys.. holy s**t). Everyone was very welcoming and friendly, Vero and Luis were my favourites. I honestly think the hostel is fantastic. They show you how to use public transport to cenotes (the hostel don't charge you, you pay collectivos directly like a local). Great facilities, activities, everything super clean. Please replace/fix the slowest water dispenser known to man, literally the only thing.
    England, Male, 25-30
  • 9.7


    28 May 2019
    My room was always very clean. The employees were super friendly and always tried to help me with everything. There are some very nice hostel activities like going to beaches, lagoons, cenotes, karaoke nights...The breakfast was better than I expected. I would definitely come back here. I had an amazing time :)
    Switzerland, Male, 25-30
  • 9.1


    16 Jun 2019
    Some great staff who organise trips and events every day. That plus lots of people going in and out on their way through Cancun makes it great for socialising, but definitely more chill than party
    England, Male, 18-24
  • 8.6


    05 Jun 2019
    It must have been low season when I stayed here because there weren’t a lot of people and so the atmosphere was a little lacking. However the staff and facilities were great! I made some great friends on the tours they offer. Rooms were very clean and they have events every night!
    Kenya, Female, 25-30
  • 3.1


    10 Jun 2019
    Honestly this is by far the worst hostel I’ve ever stayed in. The washrooms were dirty and smelt horrid all the time. The beds were uncomfortable and dirty as well. And the kitchen was gross and never cleaned or look after properly. When I got here the staff were extremely rude. We tried to check in and the lady just gave us attitude about everything we said. After that the staff wasn’t any better. The cleaning lady cleaned our room at 10:45pm and didn’t leave our room until 11:30.
    Canada, Male, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • DVD's
  • Wi-Fi