Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

“There are no strangers here, only friends we haven’t met.” That’s the vibe you can expect when entering the perfectly shaded, outdoor courtyard at The Yak.

With a combination of the best location, great accommodations, a friendly staff, and lots of awesome things to do—you can’t miss out on The Yak.

Located right in the center of Playa, The Yak is close to everything: 5th Avenue (known for its restaurants and shops), grocery stores like Wal-Mart, 12th Street with all of the bars and nightclubs, and, of course, the beach—but many people pass the day in the hostel lying in the hammocks or chilling on the rooftop terrace.

In The Yak’s courtyard, you will find a 24-hour reception with lots of staff members who are always available to answer your questions, a cool bar with cheap prices, and a café where you can order paninis and coffee.

The Yak was created for travelers, by travelers—so it’s more than just a place to sleep, we try to keep it fun! We have different activities everyday including movie nights, tours to Cenotes, our famous Mojito Lesson, and many more! For those looking to explore the Mayan ruins, we can reserve additional excursions.

The Yak has two communal kitchens, bright/airy dorms, and private rooms with kitchenettes, so there is an option to suit every budget. Many people plan to stay for a few days and end up staying for weeks.

You're guaranteed to leave The Yak with new friends and fond memories, so come be a part of The Yak Family! View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.6

  • Location 9.6

  • Staff 9.0

  • Atmosphere 8.9

  • Cleanliness 9.0

  • Facilities 8.8

Latest Reviews

  • 10.0


    25 Jul 2019
    אני רוצה להמליץ לכולם על ההוסטל the yak מדובר בהוסטל ברמה גבוהה מאוד עם צוות מדהים ואווירה ממש טובה ההוסטל מאוד נקי ועם פעילויות מגוונות ואחלה צוות שבעולם!
    Israel, Male, 18-24
  • 9.7


    06 Aug 2019
    Best hostel I have ever stayed, good atmosphere and really nice to meet people from all around the world. The staff is really friendly and they makes you feel like home. I really recommend this place to spend your days at Playa Del carmen. Karaoke night is the best.
    Israel, Male, 18-24
  • 9.4


    01 Aug 2019
    Love the atmosphere. Every day and night there are activities like mojito lessons (all you can make and drink in an hour) karaoke, beer pong, spin the wheel, lots of drinking games so it makes everyone break the ice and bond to a big group. After that everyone together will go clubbing. Drinks are so cheap and happy hour is 2for1 on Monday and fridays. The cleaning lady will wake you up every morning with the light on and noisy which is so annoying. Staff really nice and the stove barely works
    Canada, Female, 18-24
  • 8.9


    04 Aug 2019
    Very nice hostel with a cheap bar! Really enjoyed our stay, great place to start your journey in Mexico!
    England, Couple, 18-24
  • 8.9


    15 Jul 2019
    Special thanks to Laura who was amazing at making everything go smoothly and showing us where and what to do the place is amazing great vibes and great service The only downside of this place is the owner who was very rude to 3 different people and for no specific reason other then just being a d.... If you read my review man you are the only bad thing in that place so maybe a change of attitude would be wise
    France, Male, 25-30
  • 8.9


    14 Jul 2019
    Awesome hostel! Good facilities, clean, good size. Staff are friendly and knowledgeable. So many great activities offered!
    Australia, Female, 18-24
  • 8.3


    18 Jul 2019
    hostel is well kept and has great security. breakfast is the usual basics. staff are nice. love how in addition to each dorms rest room there are other ones in each floor that are communal with showers. so if some one is taking too long in the shower theres other options lol. I did a private room for two nights and the only issue I had is that noise WILL travel all over the building. you'll hear everyone so dont do a private room expecting peace and quiet. youre actually better off in the dorms
    Canada, Male, 25-30
  • 7.1

    Very Good

    31 Aug 2019
    The mattress is to hard. They had a party until 3pm and I couldn't sleep
    Israel, Male, 18-24
  • 6.6


    19 Jul 2019
    Booked the double room and the bed was extremely uncomfortable (very springy, pillows were bricks) and the air conditioning extremely noisy! Location is really the only good thing about this hostel. Sorry.
    Australia, Female, 25-30
  • 4.6


    04 Aug 2019
    They overbooked my room and gave my bed to someone else after I checked in. When I went to sleep around 2am someone else was in my bed and all the beds in the room were full. They gave me a bed in a different room but the AC had not been on so it was terribly hot. It was just a bare mattress I had to put sheets on myself sweating in the heat at 2am. The AC was weak and took more than an hour before it was cool enough to sleep. They refused to give me any discount or refund
    USA, Male, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • DVD's
  • Wi-Fi