Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

“There are no strangers here, only friends we haven’t met.” That’s the vibe you can expect when entering the perfectly shaded, outdoor courtyard at The Yak.

With a combination of the best location, great accommodations, a friendly staff, and lots of awesome things to do—you can’t miss out on The Yak.

Located right in the center of Playa, The Yak is close to everything: 5th Avenue (known for its restaurants and shops), grocery stores like Wal-Mart, 12th Street with all of the bars and nightclubs, and, of course, the beach—but many people pass the day in the hostel lying in the hammocks or chilling on the rooftop terrace.

In The Yak’s courtyard, you will find a 24-hour reception with lots of staff members who are always available to answer your questions, a cool bar with cheap prices, and a café where you can order paninis and coffee.

The Yak was created for travelers, by travelers—so it’s more than just a place to sleep, we try to keep it fun! We have different activities everyday including movie nights, tours to Cenotes, our famous Mojito Lesson, and many more! For those looking to explore the Mayan ruins, we can reserve additional excursions.

The Yak has two communal kitchens, bright/airy dorms, and private rooms with kitchenettes, so there is an option to suit every budget. Many people plan to stay for a few days and end up staying for weeks.

You're guaranteed to leave The Yak with new friends and fond memories, so come be a part of The Yak Family! View House Rules


At The Yak, we live by the philosophy that strangers are friends we haven’t met yet. When you join our tribe, we welcome you with open arms – as well as a ton of freebies (Wi-Fi and breakfast, to name a couple). Sway in a hammock, sunbathe on the rooftop terrace or get sociable at one of our free movie nights or Mojito making sessions. We love it when you come for a chat in the bar – where we keep the drinks cheap and the vibes relaxed – or spend a lazy hour or two at our café. Up for exploring the area's Mayan ruins or cenotes? We can book you a tour.


We’re central to the action of Playa del Carmen, just 5 minutes from the beach and surrounded by the shopping arcades, restaurants and bars our resort is famous for. Start your night in the bars of the shore-side strip before moving on to the iconic Coco Bongos nightclub – just 130 metres from our front door. If you’re arriving at Cancun International Airport, we’re a 45-minute shuttle ride away – there are plenty of local operators. Coming in by bus? The main ADO station is a 10-minute walk away.

Rooms and Dorms

All rooms are en-suite and have air con. Free linen is included in your stay and you can keep your backpack out of the way in your locker – remember your own padlock. Stay in a friendly mixed dorm, or if you're coming with friends, you can check into a private double, triple or quad room.

Extras and activities

Need a break from tacos? Make a home-cooked meal in one of our two shared kitchens, or head up the barbecue area for dinner on the terrace. We have laundry facilities, so you can refresh the contents of your backpack. While you wait, watch some TV in the lounge or get some tips from the staff at our 24-hour reception. For a beach read, see what's new at our book exchange.

View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.4

  • Location 9.5

  • Staff 8.7

  • Atmosphere 8.8

  • Cleanliness 9.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    30 Nov 2019
    A beautiful building and an amazing location! All of the staff and guests were very kind, and the bar was a fun, easy place to chill. upper patios were beautiful and I wish I could have stayed longer.
    USA, Female, 18-24
  • 10.0


    30 Oct 2019
    Great atmosphere, an activity everyday, bikes for rent and the dorms are very clean. 10/10 would stay there again.
    Australia, Couple, 25-30
  • 10.0


    23 Oct 2019
    Nice vibes and excursion organized for let people know each other and see the places around. Good vibes!!!
    Italy, Female, 25-30
  • 9.7


    27 Oct 2019
    A little quiet, but probably normal during off season. The staff is very accommodating and helps you with all the local backpacker tips. One block from the main walking street - 5th avenue, and two blocks from the beach. The private room was big and spacious with its own kitchen - stove, fridge, pots, and pans.
    USA, Couple, 25-30
  • 9.7


    18 Oct 2019
    Amazing place, good location close to 12 street. Helpful stuff and good atmosphere
    Israel, Male, 25-30
  • 8.9


    14 Nov 2019
    Great location, super clean, activities most night and a lively bar which helps you to meet people. There are no curtains on the beds and no individual lights, which is a pain when you want to go to bed early and others come back in late from partying. Also the stoves are not functional.
    Australia, Female, 25-30
  • 8.9


    05 Nov 2019
    Great location and good atmosphere. It’s a standard hostel. The staff is polite but that’s it. One girl kept answering to me in English even though I was talking to her in Spanish and she is Mexican - which was slightly annoying (I understand Spanish very well). apart from that, all good:)
    France, Male, 25-30
  • 8.0


    26 Nov 2019
    Great location! Hamacks and a nice rooftop! Fun drinking activities. Crowded kitchen so difficult to cook. Loud at night so difficult to sleep. No ac during the day so hard to nap. You had to pay for the tours to local activities. Nice travelers. Some of the volunteer staff seemed hard to approach.
    USA, Female, 31-40
  • 8.0


    21 Sep 2019
    Great time in The Yak. Lots of things going on and happening. Staff are friendly and there to help. The environment is nice to chill in , close to everything’- can walk anywhere!!!
    England, Female, 18-24
  • 7.7

    Very Good

    18 Sep 2019
    I only stayed here one night, so I can’t give a full evaluation, but the hostel was pretty empty while I was there so the environment was pretty slow. The location to all of the nightlife and restaurants was perfect. Just a few short blocks walk. Same to the beach. They did have a fun mojito making class with unlimited mojitos! The outdoor space was really pretty with fun hammocks to swing in. Cool rooftop kitchen and dinner table.
    USA, Female, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • DVD's
  • Wi-Fi