Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation 2 day prior arrival no fees, fail to cancel within 2 days prior of arrival or non show 100%

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hello Friends and welcome to The Zoo!

We are a tiny family conduit hostel with just 16 beds that sits in the village of Phra-Ae within a couple of hundred meters from the beach (of course it’s Phra-Ae beach you may know it as Long Beach as well).

Make no mistake our friendly, informal style is perfect for travelers to make themselves at home and meet new friends, our restaurant-bar on site can provide real breakfasts and fast food style meals. At The Zoo, you will find a common area that is perfect for chilling out and meet up while having a beer or some of your favorite drinks and food, playing some board games with your new friends or reading a book from our library.

We are Family friendly, Children older than 8 YO are allowed in our hostel

There structure of The Zoo is simple, at the ground floor you’ll find the lobby/bar and the inside/outside common area and at the upper floor two dormitories that come equipped with air-conditioning, 4 comfortable bunks beds (9 inches thick cozy mattresses) and en suite shower.

We are very concerned about your safety, according to the Thai laws anyone in the hostel will be registered and reported at the immigration police, we will hold copy of every guest and visitor passport, security cameras are active 24/7 at the property and a security deposit system at the reception (common safe-box accessible from the staff only) and some safety boxes are available to store your valuables. We can proudly say that since 2013 we didn’t experience any thieving in our property.

We are able to speak Thai, English and Italian, we do understand Spanish and Portuguese as well.

We will be happy to give you a free welcome hug (if you want it) and we gonna do our best for provide you an enjoyable stay.

As in any hostel we have some common sense rules to follow to make everybody comfortable so please, Before you booking read carefully the 'things to note' section on this website so you’ll haven’t any surprise upon arrival.

Thanks for reading and we hope you’re choosing us for your stay in Koh Lanta. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.2

  • Location 9.5

  • Staff 9.3

  • Atmosphere 8.9

  • Cleanliness 9.4

  • Facilities 9.0

Latest Reviews

  • 10.0


    14 Nov 2019
    I booked one night and stayed for three, place is nice, clean with super comfy beds, the new patio that they are building looks fantastic. Claudio and his family are lovely and they will take care of any of your needs, he was also helpful in organising my onwards travel to Bangkok. Recommended.
    Luxembourg, Female, 25-30
  • 10.0


    15 Sep 2019
    So first of all, The Zoo is perfect if you're searching for a low budget stay in Koh Lanta. Period. It's in a perfect location, just 5 minutes walk to the beach, 100m to motorbike rental, 4 minutes to 7eleven, 20m to doctor and, overall, it got really good value for money. Do not expect a five-star experience, but the room is good and spacious, toilets are clean, shower is hot. The Zoo is a perfect place even for a longer stay (2+ weeks) with a charming and very helpful host. I would stay again.
    USA, Female, 18-24
  • 10.0


    01 Sep 2019
    Had a great stay at this chill low cost high value hostel! Booked 3 nights but stayed 2 weeks. Claudio is very friendly and welcoming, ready to help out with anything you need. Mattresses are thick & comfortable and location is good. 5 minutes from the beach, with plenty of restaurants/bars nearby. Perfect place to relax and enjoy life on Koh Lanta!
    Denmark, Male, 25-30
  • 9.7


    04 Dec 2019
    Excellent place to stay. Well kept and cleaned. Great value for the price with useful tips about what to do in Koh Lanta and my next destination. Minutes away from a beautiful beach and local and western food.
    Canada, Female, 25-30
  • 9.7


    07 Oct 2019
    Host was amazing. Super genuine guy and always willing to help out with where you are going or any local tips. Definitely best value for your money. Pretty sure it's the cheapest place on the island but doesn't feel like it. A lot better of a hostel than others I've stayed at that are three times the price. Would recommend staying here to anyone 👍
    Canada, Couple, 18-24
  • 9.4


    18 Nov 2019
    Great hostel, clean, nice and quiet. Goog atmosphere and amazing host really friendly and helpful!
    Italy, Female, 25-30
  • 9.4


    10 Oct 2019
    Great hostel! Claudio is super welcoming and very helpful. Beds were comfy and liked the social space.
    England, Couple, 25-30
  • 9.4


    20 Sep 2019
    Claudio the host was so very welcoming as soon as I arrived at the hostel. He was very helpful in terms of booking onward travel and giving me tips on what to see and do while staying on Koh Lanta. Yes the hostel is quite basic but it’s excellent value for money and Claudio keeps it very nice and clean. It’s also in a great location just a few minutes walk from the beach, restaurants and a 7/11. I would definitely stay here again. Thanks for having me :)
    Australia, Female, 18-24
  • 9.1


    27 Nov 2019
    We absolutely loved it at the Zoo. Booked 1 night, stayed for 5. Its close to bars and restaurants, about 10 min walk to long beach. The atmosphere is chill, you can have drinks and sit outside or hang out the with owners and watch Netflix on the big screen. Claudio is super rad and cooks a mean veggie omelette. Would definitely recommend!!
    Canada, Mixed Group, 25-30
  • 8.0


    05 Dec 2019
    Pretty average facilities but good value for your money. Claudio (the owner) is super helpful and can assist with cheap motorbike rental and onward travel. Right on the beach
    USA, All Female Group, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet café
  • Late check-out
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • DVD's
  • PlayStation
  • Wi-Fi