Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation within 4 weeks prior to arrival has a cost of 50% of total amount.

Additional Terms and Conditions

For groups reservations we require a security deposit of 10euros per person, to be charged on a credit card on arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


This is Lisbon Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are located in the old-town, near Alfama, St. George Castle and Graca. This Is Lisbon Hostel is a oasis in a traditional neighborhood, at a walking distance from all major attractions in Lisbon such as Tram 28, Rossio Square and Flea Market. Our XIX century building has a unique terrace and view over Lisbon rooftops, perfect to relax after a full day of exciting discoveries.

Our facilities were renovated and refurbished to guarantee maximum comfort and cleanliness. We have central heating in every room and daily housekeeping. There are separated bathrooms for men and for women, hot showers 24hours a day, common room, free computers and free wifi Internet, laundry services, and free use of the kitchen.

Our 7 rooms, named after Lisbon themes, have plenty space, heaters and free lockers for a cosy stay in Lisbon.
Our outstanding staff organizes free walking tours, trips to Sintra and Caparica Beach as well as Portuguese homemade dinners, brunches and Portuguese lessons. We also organize yoga in our terrace and surf classes.We also have free maps, travel guides and advices!

At ThisIsLisbon Hostel you will feel the Portuguese touch!

This is Lisbon Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 16:00
Check out before 11:00 .
Reception works 24 hours
Payment upon arrival by credit cards, debit cards.
This property may pre authorize your credit card.

Taxes not included - occupancy tax 2.00 EUR per person per night
Breakfast included.
No curfew.
Child friendly.
Maximum stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.2

  • Location 9.1

  • Staff 9.3

  • Atmosphere 9.2

  • Cleanliness 9.1

  • Facilities 8.9

Latest Reviews

  • 10.0


    23 Sep 2019
    Wonderful place to stay while in Lisbon
    Canada, Male, 25-30
  • 10.0


    03 Sep 2019
    Wouldn’t stay anywhere else in Lisbon. Perfect location, amazing view, really good facilities and welcoming staff. Felt more like a home than a hostel. Was travelling alone and after an hour at the hostel upon arriving I’d already met 3 people to go out for tapas with. Will be back!
    England, Female, 18-24
  • 10.0


    25 Aug 2019
    Top hostel. Really friendly staff, amazing rooftop, and clean rooms and facilities. Thanks for a great stay :)
    Switzerland, Male, 18-24
  • 9.7


    21 Sep 2019
    My sister and I stayed in a private 2 twin room with a door to the spacious patio. We had plenty of space and everything was clean. They held our luggage until check in time. The only negative thing for us was no private showers but really wasn’t a big deal. Both the women that we talked to at reception were really nice and welcoming. Free breakfast provided.
    USA, Female, 25-30
  • 9.4


    30 Jul 2019
    We were created by Marcus and as soon as we got in it felt fun and relaxed. Marcus is hands down the best hostel staff worker that I’ve ever had the pleasure of meeting. My friends and I will forever talk about how funny and helpful he was. The location of this hostel is perfect. You are close to all the meet up spots for tours and your far enough that it’s not too loud at night. The beds were a bit loud making it hard to get off then at night without waking people up. The terrace was amazing.
    Canada, Female, 25-30
  • 8.9


    05 Oct 2019
    Pros: Good location (keep in mind Uber will drop you off two blocks away, be ready to do two long flights of uphill stairs) Cons: Old metal bunk beds that are noisey and not sterdy
    USA, Mixed Group, 25-30
  • 8.9


    25 Sep 2019
    Pros - Great views and location. Loved the breakfast. Beds were pretty comfy. Cons - Bathrooms had a smell to them. Showers were pretty frustrating to figure out. Some of the guests were a bit older which brought down the vibe
    USA, Male, 25-30
  • 8.6


    12 Sep 2019
    My husband and I had a great stay at this hotel, in a great location and is perfect to explore both the old and new town. The staff were lovely and the hostel was nice inside! There was quite a bit of noise both nights when we stayed as I think the floors tend to carry noise, but apart from that we had a lovely stay!
    Australia, Female, 25-30
  • 7.1

    Very Good

    24 Aug 2019
    It's an alright hostel but the fact that it's located far away from a metro station, up an enormous hill, and not close to many restaurants is why I gave this hostel a lower rating. I also found it was somewhat odd that you never got a key to the front door, but had to be buzzed in by reception every time.
    USA, Male, 25-30
  • 4.9


    16 Aug 2019
    The older lady on reception was not very welcoming, I had to wait 15 minutes to be buzzed in to the building on the second day. They advertise 24hr reception but other guests were outside for more than 45 minutes banging on the door during the night when reception was unattended. Beds were creaky, no aircon, really hot and stuffy in the rooms and the bathrooms. Showers didn’t lock, nowhere to put your soap and had to press the button every 5 seconds for the water. The views were nice though
    Australia, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's