Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation within 4 weeks prior to arrival has a cost of 50% of total amount.

Additional Terms and Conditions

For groups reservations we require a security deposit of 10euros per person, to be charged on a credit card on arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


This is Lisbon Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are located in the old-town, near Alfama, St. George Castle and Graca. This Is Lisbon Hostel is a oasis in a traditional neighborhood, at a walking distance from all major attractions in Lisbon such as Tram 28, Rossio Square and Flea Market. Our XIX century building has a unique terrace and view over Lisbon rooftops, perfect to relax after a full day of exciting discoveries.

Our facilities were renovated and refurbished to guarantee maximum comfort and cleanliness. We have central heating in every room and daily housekeeping. There are separated bathrooms for men and for women, hot showers 24hours a day, common room, free computers and free wifi Internet, laundry services, and free use of the kitchen.

Our 7 rooms, named after Lisbon themes, have plenty space, heaters and free lockers for a cosy stay in Lisbon.
Our outstanding staff organizes free walking tours, trips to Sintra and Caparica Beach as well as Portuguese homemade dinners, brunches and Portuguese lessons. We also organize yoga in our terrace and surf classes.We also have free maps, travel guides and advices!

At ThisIsLisbon Hostel you will feel the Portuguese touch!

This is Lisbon Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 16:00
Check out before 11:00 .
Reception works 24 hours
Payment upon arrival by credit cards, debit cards.
This property may pre authorize your credit card.

Taxes not included - occupancy tax 2.00 EUR per person per night
Breakfast included.
No curfew.
Child friendly.
Maximum stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.3

  • Location 9.0

  • Staff 9.2

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 8.9

Latest Reviews

  • 10.0


    10 Jan 2020
    All of the staff were SO friendly! The hostel has the BEST view and a great atmosphere to meet other travelers. Free breakfast was a great bonus, rooms were plenty warm for the colder nights. The location was perfect, you’re going to walk a lot in Lisbon, and the hostel was centrally located to everything! Loved this hostel, would definitely stay again!
    USA, Female, 31-40
  • 10.0


    30 Dec 2019
    I love the Hostel, it was really like a small home in Lisbon for me. They were helping with all I/we needed, the breakfast is very good, the view on the rooftop terras is awesome and it was always very clean. So I can definitely recommend to stay there when you get to Lisbon!! :)
    Germany, Female, 18-24
  • 10.0


    04 Nov 2019
    Best hostel i have been in my entire trip! Great location, amazing view, great atmosphere, such a nice workers, I can’t wait to come back
    Israel, Male, 25-30
  • 10.0


    29 Oct 2019
    Had a really nice stay in this hostel and stayed longer .i walked the camino Portuguese from lisbon to Santiago de compostella in spain after my camino i came back to this is lisbon hostel to relax and chill and take in the sights of lisbon .everything about this hostel is as it should be . Friendly knowledgeable staff Comfy beds clean bathrooms. Good breakfast . All is good about this place .. enjoyed my stay there
    England, Male, 41+
  • 9.7


    19 Dec 2019
    Great view, slightly out of the way. NOT ideal for people with mobility problems (all on ground floor, but entrance on the side of one of Lisbon's many staircase streets). Nice breakfast makes up for having to pay for a towel. Good hangout areas.
    USA, Male, 25-30
  • 9.7


    28 Nov 2019
    Had a brilliant stay here. It's clean and comfortable and the breakfast is great. The staff are wonderful - so helpful and friendly! Be warned that there are lots of hills in Lisbon, and this hostel is up one, but worth it for the lovely terrace and beautiful view over the city. If I come back to Lisbon I'd definitely stay here again!
    England, Female, 25-30
  • 9.7


    02 Nov 2019
    Great atmosphere, the roomates were super nice and the staff awesome ! The breakfast was also really nice, which you can enjoy either on the big terrasse or inside on a big wooden table with other guests.
    France, Female, 25-30
  • 9.4


    31 Dec 2019
    I spent New Year's eve at this hostel and I had the wonderful plesure to meet Markus who cooked for everybody with so much love, he was awesome, nice staff in general good vibes and there is a terrace with a wonderful view!
    Spain, Female, 31-40
  • 9.1


    26 Nov 2019
    I stayed here in winter so things were quiet and chilled out. The staff were very helpful, and more than happy to chill and chat and generally have a laugh (Thank you Sara, Markus, Katerina). The location is excellent, though up a hill so beware! There is a kitchen for you to cook if you wish, and a free simple breakfast each morning. The terrace is a very nice place to sit and overlooks the city. Rooms were generally clean and had lockers. The value for money is fantastic, would 100% come back!
    England, Male, 25-30
  • 8.9


    05 Oct 2019
    Pros: Good location (keep in mind Uber will drop you off two blocks away, be ready to do two long flights of uphill stairs) Cons: Old metal bunk beds that are noisey and not sterdy
    USA, Mixed Group, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's