Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation within 4 weeks prior to arrival has a cost of 50% of total amount.

Additional Terms and Conditions

For groups reservations we require a security deposit of 10euros per person, to be charged on a credit card on arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


This is Lisbon Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are located in the old-town, near Alfama, St. George Castle and Graca. This Is Lisbon Hostel is a oasis in a traditional neighborhood, at a walking distance from all major attractions in Lisbon such as Tram 28, Rossio Square and Flea Market. Our XIX century building has a unique terrace and view over Lisbon rooftops, perfect to relax after a full day of exciting discoveries.

Our facilities were renovated and refurbished to guarantee maximum comfort and cleanliness. We have central heating in every room and daily housekeeping. There are separated bathrooms for men and for women, hot showers 24hours a day, common room, free computers and free wifi Internet, laundry services, and free use of the kitchen.

Our 7 rooms, named after Lisbon themes, have plenty space, heaters and free lockers for a cosy stay in Lisbon.
Our outstanding staff serves breakfast for 3€ between 8am and 10.30am., organizes free walking tours, trips to Sintra and Caparica Beach as well as Portuguese homemade dinners, brunches and Portuguese lessons. We also organize yoga in our terrace and surf classes.We also have free maps, travel guides and advises!

At ThisIsLisbon Hostel you will feel the Portuguese touch!

This is Lisbon Hostel Policies and Conditions:

Cancellation policy: If you cancel 24-hour before arrival, cancellation is free of charge.

Check in from 4pm
Check out before 11am
Reception works 24 hours
Payment upon arrival by credit cards, debit cards or cash.

Tourism Tax not included - 2.00 EUR per person per night.
No curfew.
Child friendly.
Maximum stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.6

  • Location 9.4

  • Staff 9.6

  • Atmosphere 9.3

  • Cleanliness 9.3

  • Facilities 9.2

Latest Reviews

  • 9.7


    18 Aug 2021
    Awesome staff, clean rooms, amazing views of Lisbon and a great location. Definitely recommended!
    Colombia, Male, 25-30
  • 9.7


    18 Jul 2021
    Great view and great staff!! I would absolutely stay here again. If you are traveling with a lot of luggage, call them and ask for the best way to get there -- I didn't and climbed a LOT of stairs. There are other routes, take those,
    USA, Female, 31-40
  • 9.7


    27 Jun 2021
    Great location with friendly and generous staff and excellent breakfast 👌
    Belgium, Male, 25-30
  • 9.4


    13 Oct 2021
    Superb hostel in a great location with fabulous staff.Feels like you're staying in a house-share with friends. The best thing about the hostel is the roof terrace with an amazing view of the rooftops of Lisboa which is a great place to chill alone on one of the deckchairs or chat with other travellers at one of the tables. Staff are great with local knowledge to aid you on your discoveries and will even cook you eggs how you like them for breakfast (as well as cereal and bread/jam/nutella) 10/10
    England, Male, 41+
  • 9.4


    20 Sep 2021
    To be honest, I'm not a hostel user and I haven't stayed at a hostel in over 23 years so I'm not the best authority on how this compares to other hostels. I didn't really stay as I only used the bedroom to keep my luggage. I just needed a desk for 6 hours to work before going to the airport. The staff were incredibly friendly and helpful. It was a delight and the atmosphere was incredibly friendly and nice. The only important thing to me was the wifi which was very good.
    USA, Male, 41+
  • 9.4


    23 Aug 2021
    What an amazing hostel! A beautiful spot to end my 4-month Portugal adventure. Super laidback atmosphere, not too much drunken partying (which isn't necessarily positive or negative, just depends on what you're into) and everyone was so nice, especially the staff. Breakfast was only €3 and is made by the staff. Could also leave my luggage there after checkout. The view is breathtaking, unfortunately I didn't have great weather but I can imagine the sunset there is wonderful. Will come back!
    Netherlands, Female, 18-24
  • 8.3


    18 Sep 2021
    Great location. Mixed crowd but fairly social if you want it to be! There is 24 hour reception but I came back around 2am on a Saturday night and had to ring the bell 4-5 times before someone (begrudgingly) let me in. 15 minutes later the bell was going off for about 10 minutes with nobody answering, so I went to the door and let two hostel-goers in, while a staff member was fast asleep on the couch. Solved itself but had I not been there they may have been stuck. Staff friendly otherwise.
    USA, Male, 18-24
  • 7.7

    Very Good

    29 Jul 2021
    The hostel is located on one of Lisbon‘s hills where you have a spectacular view of the other side of Lisbon via a huge terrace. Rooms are very basic. Atmosphere was nice, met and went out with other nice guests. Two downsides: First, breakfast was included according to website and the conditions, but we didn‘t get any saying the app has an issue 🤷🏻‍♂️. Second, the reception could have been much nicer! A very grumpy lady who kills the vibe!!🙃
    Germany, Male, 25-30
  • 7.1

    Very Good

    16 Aug 2021
    Location was really cool, but a bit hard to get to in the middle of a real lively area of Lisbon. The staff was cool except for the woman at night. Not friendly at all. Everyone else was cool. The rooms were small with no AC or fan. They do have an amazing patio with a great view. Overall, it was okay.
    USA, Male, 31-40
  • 6.9


    11 Aug 2021
    I spent two days at the hostel. It's a cozy hostel, however, the atmosphere wasn't really good. The terrace is just amazing. It will be good if they had some gel or shampoo for the shower, as well as towels. I didn't like that you don't have a curtain in the bed, I think that if you want to rest, you need to have more privacy.
    Spain, Male, 25-30
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi