Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation within 4 weeks prior to arrival has a cost of 50% of total amount.

Additional Terms and Conditions

For groups reservations we require a security deposit of 10euros per person, to be charged on a credit card on arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


This is Lisbon Hostel

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are located in the old-town, near Alfama, St. George Castle and Graca. This Is Lisbon Hostel is a oasis in a traditional neighborhood, at a walking distance from all major attractions in Lisbon such as Tram 28, Rossio Square and Flea Market. Our XIX century building has a unique terrace and view over Lisbon rooftops, perfect to relax after a full day of exciting discoveries.

Our facilities were renovated and refurbished to guarantee maximum comfort and cleanliness. We have central heating in every room and daily housekeeping. There are separated bathrooms for men and for women, hot showers 24hours a day, common room, free computers and free wifi Internet, laundry services, and free use of the kitchen.

Our 7 rooms, named after Lisbon themes, have plenty space, heaters and free lockers for a cosy stay in Lisbon.
Our outstanding staff organizes free walking tours, trips to Sintra and Caparica Beach as well as Portuguese homemade dinners, brunches and Portuguese lessons. We also organize yoga in our terrace and surf classes.We also have free maps, travel guides and advices!

At ThisIsLisbon Hostel you will feel the Portuguese touch!

This is Lisbon Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 16:00
Check out before 11:00 .
Reception works 24 hours
Payment upon arrival by credit cards, debit cards.
This property may pre authorize your credit card.

Taxes not included - occupancy tax 2.00 EUR per person per night
Breakfast included.
No curfew.
Child friendly.
Maximum stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.4

  • Location 9.0

  • Staff 9.3

  • Atmosphere 9.1

  • Cleanliness 9.1

  • Facilities 8.9

Latest Reviews

  • 10.0


    23 Feb 2020
    + Very easy to socialize + No party hostel + Amazing staff + Location is perfect + Great view + Staff clean after you in kitchen + Relaxed atmosphere + Guests of all age + Good breakfast - Laundry little pricy
    Luxembourg, Male, 25-30
  • 10.0


    30 Jan 2020
    Friendly and helpful staff, nice location(thanks really to the elevator), had a nice stay overall. The guy next to us was snoring sooo loud that we couldn't sleep for one night but that's really not the hostels' fault. Even though I forgot my powerbank over there, everything was great
    Turkey, Female, 18-24
  • 10.0


    10 Jan 2020
    All of the staff were SO friendly! The hostel has the BEST view and a great atmosphere to meet other travelers. Free breakfast was a great bonus, rooms were plenty warm for the colder nights. The location was perfect, you’re going to walk a lot in Lisbon, and the hostel was centrally located to everything! Loved this hostel, would definitely stay again!
    USA, Female, 31-40
  • 10.0


    30 Dec 2019
    I love the Hostel, it was really like a small home in Lisbon for me. They were helping with all I/we needed, the breakfast is very good, the view on the rooftop terras is awesome and it was always very clean. So I can definitely recommend to stay there when you get to Lisbon!! :)
    Germany, Female, 18-24
  • 9.7


    05 Feb 2020
    Worked perfectly for me. Great staff and viewpoint of Lisbon! Simple breakfast, but its included!
    USA, Female, 18-24
  • 9.7


    16 Jan 2020
    Very helpful staff, great views and everything you need to enjoy a trip to Lisbon.
    England, Male, 25-30
  • 9.7


    19 Dec 2019
    Great view, slightly out of the way. NOT ideal for people with mobility problems (all on ground floor, but entrance on the side of one of Lisbon's many staircase streets). Nice breakfast makes up for having to pay for a towel. Good hangout areas.
    USA, Male, 25-30
  • 9.4


    24 Jan 2020
    This was probably my best stay at a hostel so far. From the moment we entered, Leondardo welcomed us with a big smile ready to check us in (btw if you get the chance to meet him, he is one of the best person I've ever met. He will have a lot of stories from his travels to tell you). Rest of the staff are great too, apart from JP, who will only talk to you if you're cooking :)). The view the hostel has is amazing. You can simply have your breakfast on the terrace and enjoy it. Recommend it 100%
    Romania, Male, 18-24
  • 9.4


    31 Dec 2019
    I spent New Year's eve at this hostel and I had the wonderful plesure to meet Markus who cooked for everybody with so much love, he was awesome, nice staff in general good vibes and there is a terrace with a wonderful view!
    Spain, Female, 31-40
  • 6.6


    07 Feb 2020
    Location is atop a hill. Must take 2 elevators to get to. Shower water turns off ever 30 seconds. Some of the staff was much nicer than others. The hostel attracts an older crowd. Not really a youth hostel. I felt very out of place. Overall okay stay but wouldn’t stay again
    USA, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cots Available
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's