Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation within 4 weeks prior to arrival has a cost of 50% of total amount.

Additional Terms and Conditions

For groups reservations we require a security deposit of 10euros per person, to be charged on a credit card on arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


This is Lisbon Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are located in the old-town, near Alfama, St. George Castle and Graca. This Is Lisbon Hostel is a oasis in a traditional neighborhood, at a walking distance from all major attractions in Lisbon such as Tram 28, Rossio Square and Flea Market. Our XIX century building has a unique terrace and view over Lisbon rooftops, perfect to relax after a full day of exciting discoveries.

Our facilities were renovated and refurbished to guarantee maximum comfort and cleanliness. We have central heating in every room and daily housekeeping. There are separated bathrooms for men and for women, hot showers 24hours a day, common room, free computers and free wifi Internet, laundry services, and free use of the kitchen.

Our 7 rooms, named after Lisbon themes, have plenty space, heaters and free lockers for a cosy stay in Lisbon.
Our outstanding staff serves breakfast for 3€ between 8am and 10.30am., organizes free walking tours, trips to Sintra and Caparica Beach as well as Portuguese homemade dinners, brunches and Portuguese lessons. We also organize yoga in our terrace and surf classes.We also have free maps, travel guides and advises!

At ThisIsLisbon Hostel you will feel the Portuguese touch!

This is Lisbon Hostel Policies and Conditions:

Cancellation policy: 24h before arrival.
Check in from 16:00
Check out before 11:00 .
Reception works 24 hours
Payment upon arrival by credit cards, debit cards.
This property may pre authorize your credit card.

Taxes not included - occupancy tax 2.00 EUR per person per night
No curfew.
Child friendly. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.8

  • Location 9.6

  • Staff 9.9

  • Atmosphere 9.6

  • Cleanliness 9.7

  • Facilities 9.6

Latest Reviews

  • 10.0


    17 Jun 2021
    Awesome place to stay in Lisbon! The location is unbeatable and the staff are very accommodating and overall muy buena gente.🥰 I had a very positive experience staying here and I would highly recommend this place to others. Thanks for the good vibes😎
    USA, Female, 31-40
  • 9.7


    18 Jul 2021
    Great view and great staff!! I would absolutely stay here again. If you are traveling with a lot of luggage, call them and ask for the best way to get there -- I didn't and climbed a LOT of stairs. There are other routes, take those,
    USA, Female, 31-40
  • 9.7


    27 Jun 2021
    Great location with friendly and generous staff and excellent breakfast 👌
    Belgium, Male, 25-30
  • 9.7


    14 Jun 2021
    Clean, authentic-feeling hostel run by lovely people whom you'll meet regularly, super helpful and sociable staff. Location is fantastic, you just have to be strategic about how get back up to the hill in the evening without too much exertion. The view from the roof terrace is to die for, as is its size and atmosphere - that's what you'll really be booking this hostel for. Some sinks and showers didn't work and weren't fixed during my stay. Noise from street in rooms - pack earplugs.
    Czech Republic, Male, 25-30
  • 9.7


    14 Jun 2021
    Great hostel with lovely staff, amazing terrace overlooking Lisbon. They also provide you with a lovely breakfast for just €3. The 6 bedroom dorm is such a lovely bright room. Best hostel sleep ever.
    England, Female, 41+
  • 9.7


    30 May 2021
    I had a great time at this hostel. The staff were friendly, inviting and were great at engaging in conversation and making me feel welcome. The hostel is relatively small so it’s a nice relaxed atmosphere while still maintaining a great social life out on the balcony. Clean bathrooms and a fully stocked kitchen so you can make whatever food you’d like. They will also help you out with day trips or general advice about the city. I hope to return one day :)
    England, Male, 18-24
  • 9.7


    19 May 2021
    Nice terrace with views over the city. Friendly staff and good breakfast available for only 3€. Highly recommended!
    Finland, Male, 18-24
  • 9.4


    12 Jun 2021
    We stayed at the hostel for a couple nights during an impromptu Portugal trip and def will recommend it to anyone who is reading this review :) The staff are absolute angels - super sweet, good vibes, very chill. I also had a little oopsy moment and left my airpods at the hostel. Tânia was so kind to ship it over to me. I felt super comfortable and safe. Also, the view from the terrace is amazing (you can see the entire city from there) :)
    USA, Female, 25-30
  • 8.9


    08 May 2021
    The staff is amazing, very kind and ready to help. The location is lovely, the view is just breathtaking!!! I would definitely recommend it :)
    Italy, Female, 25-30
  • 7.1

    Very Good

    23 Jun 2021
    Decent location, nice terrace area. Needs some TLC, the furniture and facilities are all pretty old. Some privacy curtains on dorm beds would help and also a fan because the room got quite hot so would have to leave the doors open so the room was very light at night and gave everyone on the terrace direct access to the room.
    Australia, Couple, 25-30
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi