Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation within 4 weeks prior to arrival has a cost of 50% of total amount.

Additional Terms and Conditions

For groups reservations we require a security deposit of 10euros per person, to be charged on a credit card on arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


This is Lisbon Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are located in the old-town, near Alfama, St. George Castle and Graca. This Is Lisbon Hostel is a oasis in a traditional neighborhood, at a walking distance from all major attractions in Lisbon such as Tram 28, Rossio Square and Flea Market. Our XIX century building has a unique terrace and view over Lisbon rooftops, perfect to relax after a full day of exciting discoveries.

Our facilities were renovated and refurbished to guarantee maximum comfort and cleanliness. We have central heating in every room and daily housekeeping. There are separated bathrooms for men and for women, hot showers 24hours a day, common room, free computers and free wifi Internet, laundry services, and free use of the kitchen.

Our 7 rooms, named after Lisbon themes, have plenty space, heaters and free lockers for a cosy stay in Lisbon.
Our outstanding staff serves breakfast for 3€ between 8am and 10.30am., organizes free walking tours, trips to Sintra and Caparica Beach as well as Portuguese homemade dinners, brunches and Portuguese lessons. We also organize yoga in our terrace and surf classes.We also have free maps, travel guides and advises!

At ThisIsLisbon Hostel you will feel the Portuguese touch!

This is Lisbon Hostel Policies and Conditions:

Cancellation policy: If you cancel 24-hour before arrival, cancellation is free of charge.

Check in from 4pm
Check out before 11am
Reception works 24 hours
Payment upon arrival by credit cards, debit cards or cash.

Tourism Tax not included - 2.00 EUR per person per night.
No curfew.
Child friendly.
Maximum stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.8

  • Location 9.7

  • Staff 9.8

  • Atmosphere 9.6

  • Cleanliness 9.4

  • Facilities 9.2

Latest Reviews

  • 10.0


    20 May 2022
    I be going crazy on the balcony
    Australia, Male, 18-24
  • 10.0


    17 Apr 2022
    What a great hostel. The staff are amazing and make you feel at home. The terrace is certainly the best part of this hostel and an amazing view of Lisbon from Alfama without fighting crowds to enjoy it. Definitely recommend and will be back on future travels. This was not a party hostel in any way so if you’re looking for that I would look elsewhere. But if you’re looking for a relaxing nice place to enjoy Lisbon for an affordable price, I would highly recommend. I stayed here early in my one month trip t
    Canada, Male, 31-40
  • 10.0


    14 Apr 2022
    One of the best hostels I have stayed in! Very friendly and helpful staff, great breakfast, cozy environment, clean rooms and bathrooms, and an unforgettable view of Lisboa from the terrace! Highly recommend!
    USA, Male, 25-30
  • 10.0


    12 Apr 2022
    Amazing place! Super clean, cozy, homey, the location is great. I would definitely stay again!
    USA, Female, 31-40
  • 10.0


    30 Mar 2022
    I loved my stay here!! Everyone is so sweet and welcoming, the bathrooms were clean, the kitchen was great, and not to mention the view was absolutely breathtaking! It's in a great location to walk around and explore the Alfama district, so beautiful! I highly recommend this hostel!
    USA, Female, 18-24
  • 9.7


    18 May 2022
    Wonderful place Wonderful people 🍁
    Israel, Male, 31-40
  • 9.7


    15 Apr 2022
    Location is the best thing about the hostel, you can't beat it in my opinion. The rest is okay.
    Australia, Female, 31-40
  • 9.7


    13 Apr 2022
    Had a great time here! Lots of stairs to the location (though there are elevators around the city to use), but the view makes it absolutely worth it. Loved the area, was beautiful and felt safe. Was able to reach everywhere, whether through bus or by walking. Lovely staff, though I never got the chance to do a breakfast sadly due to plans. Would stay again!
    USA, Female, 18-24
  • 9.4


    04 May 2022
    Everything was beyond perfect in our stay ! If we could, we would give the staff and the atmosphere a 10/5, they were all so lovely, friendly and helpful, always with a smile and ready to help us with whatever we needed. The only "downside"would be the long stairs that you need to climb to access the hostel. Other than that, it is located right next to the castle, thus has a wonderful view from the big terrace where we loved having our morning coffee! excellent stay, will surely be missed:')
    Greece, Female, 18-24
  • 9.4


    05 Apr 2022
    Thank you to Joao and all the hostel staff for making this a pleasant stay. The area is great for first time visitors to explore the old town, but far away from the nightlife and going out. 24hr reception makes it easy to come and go. Wake up to a beautiful terrace.
    Canada, Male, 25-30
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi