Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation within 4 weeks prior to arrival has a cost of 50% of total amount.

Additional Terms and Conditions

For groups reservations we require a security deposit of 10euros per person, to be charged on a credit card on arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


This is Lisbon Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are located in the old-town, near Alfama, St. George Castle and Graca. This Is Lisbon Hostel is a oasis in a traditional neighborhood, at a walking distance from all major attractions in Lisbon such as Tram 28, Rossio Square and Flea Market. Our XIX century building has a unique terrace and view over Lisbon rooftops, perfect to relax after a full day of exciting discoveries.

Our facilities were renovated and refurbished to guarantee maximum comfort and cleanliness. We have central heating in every room and daily housekeeping. There are separated bathrooms for men and for women, hot showers 24hours a day, common room, free computers and free wifi Internet, laundry services, and free use of the kitchen.

Our 7 rooms, named after Lisbon themes, have plenty space, heaters and free lockers for a cosy stay in Lisbon.
Our outstanding staff organizes free walking tours, trips to Sintra and Caparica Beach as well as Portuguese homemade dinners, brunches and Portuguese lessons. We also organize yoga in our terrace and surf classes.We also have free maps, travel guides and advices!

At ThisIsLisbon Hostel you will feel the Portuguese touch!

This is Lisbon Hostel Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 16:00
Check out before 11:00 .
Reception works 24 hours
Payment upon arrival by credit cards, debit cards.
This property may pre authorize your credit card.

Taxes not included - occupancy tax 2.00 EUR per person per night
Breakfast included.
No curfew.
Child friendly.
Maximum stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.6

  • Location 9.4

  • Staff 9.8

  • Atmosphere 9.6

  • Cleanliness 9.5

  • Facilities 9.3

Latest Reviews

  • 10.0


    28 Sep 2020
    Great hostel with friendly staff and nice terrace overlooking Lisbon. Central location with everything nearby. Slept great - the beds were comfortable and the facilities were clean. The breakfast was really good too. This place is perfect for solo travellers as well as small groups. Would definitely return!
    Northern Ireland, Male, 18-24
  • 10.0


    16 Sep 2020
    Loved staying in this hostel. The staff are so friendly and helpful and the view from the terrace is amazing (photos don’t do it justice!). Everything was clean which is especially important due to COVID and there was hand sanitiser all around the hostel. The free breakfast is one of the best we’ve had in hostels and the kitchen is great for cooking meals and saving money when you don’t want to eat out. Me and my boyfriend are planning to revisit when the restrictions are lifted 😊
    England, Couple, 18-24
  • 10.0


    11 Sep 2020
    Very friendly and helpful staff. The rooms are spacious, the facilities are cleaned daily. Breakfast was delicious (my compliments to the Italian "chef" :) I thoroughly enjoyed my stay and look forward to being able to stay again.
    Hungary, Female, 25-30
  • 10.0


    28 Aug 2020
    One of the best hostels I stayed in. The roof terrace is amazing and having breakfast with a view over Lisbon feels like a 5* Hotel. Breakfast also came with many options. COVID 19 measurements are great and I felt save and welcomed the entire time. Will be back!
    Germany, Female, 31-40
  • 10.0


    28 Aug 2020
    great hostel. i had the private room which was cute. awesome view from the balcony! pretty good breakfast for a hostel.
    Switzerland, Male, 31-40
  • 10.0


    05 Mar 2020
    amazing place!
    Austria, Male, 25-30
  • 10.0


    23 Feb 2020
    + Very easy to socialize + No party hostel + Amazing staff + Location is perfect + Great view + Staff clean after you in kitchen + Relaxed atmosphere + Guests of all age + Good breakfast - Laundry little pricy
    Luxembourg, Male, 25-30
  • 9.7


    06 Oct 2020
    This is a great place for a few nights in Lisbon. Staff are great brilliant views of the city and handy to the city. All you need with good kitchen facilities and wash areas. It's a tight trek up the hill but we'll worth the views and the people you meet staying there
    Ireland, Female, 41+
  • 9.1


    17 Aug 2020
    Amazing terrace with a great view of the city! Staff was very helpful and friendly. The breakfast is awesome! Be aware that because of Covid 19 guests are not allowed to use the kitchen!!! We were only told about this when we started cooking dinner one night. A bit of a disappointment as we cook most of our meals in the hostel. Also be aware that the hostel is child friendly, and we ended up with a 2 year old in our dorm.
    South Africa, Couple, 31-40
  • 6.6


    07 Feb 2020
    Location is atop a hill. Must take 2 elevators to get to. Shower water turns off ever 30 seconds. Some of the staff was much nicer than others. The hostel attracts an older crowd. Not really a youth hostel. I felt very out of place. Overall okay stay but wouldn’t stay again
    USA, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's