Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Tido Penang Hostel

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Offering a total of 88 beds, TIDO @ Penang offers a very cozy place to bunk down for solo travellers and small groups alike. Perfect for college students, school groups, families and young corporates who seek the comforts, privacy and hospitality of a urban residence, TIDO @ Penang also invites you to meet and make new friends here in our ‘chill-out’ zones. The security is top-notch and your well-being is of priority here. Each floor is accessible through keycard access only while lockers are provided so your valuables are kept safe.

Laundry services are also available through coin-operated washing machines. If you miss your games, don’t worry. A range of gadgets from wii to Xbox game consoles are available. Need to check your email or check in on Facebook? Surfing the internet is easy peasy when you power on your laptop, tablet or smartphone and connect to our speedy wifi. There’s even a projector set up in the common area ready to feature your latest travel adventures. For your come. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.8

  • Location 7.8

  • Staff 7.2

  • Atmosphere 7.0

  • Cleanliness 7.4

  • Facilities 7.8

Latest Reviews

  • 9.4


    24 Oct 2018
    I loved my stay here. It is definitely one of the best hostels I've stayed in. It's absolutely CLEAN, extremely great facilities, and such a perfect location -- far enough from the noisy night life but close enough to walk there and grab a few drinks. The staff can be better - more warm and friendly, but they did handle a minor incident well -- Lysa and MK didn't just take things lightly so that's a plus. The lounge and reception could use some music and the whole place will be perfect :)
    Philippines, Female, 25-30
  • 8.9


    23 Aug 2019
    Really nice modern hostel and very clean and spacious dorms. Only thing letting it down is the staff weren’t that helpful or friendly but would definitely stay again.
    England, Mixed Group, 18-24
  • 8.9


    09 Nov 2018
    Great ! Nice hostel even my dorm mixed with female foraigner (im a male) but acceptable. Location strategic also easy to go my favorite location
    Malaysia, All Male Group, 18-24
  • 8.0


    01 Sep 2019
    Stayed at this hostel for 4 nights. Great location, only 10 min walk to Love Lane, Little India, etc. The girls at the front desk were friendly and helpful (printed off everything I needed to renew my Visa). 5 floor is a beautiful common area. Coffee, tea and toast with spreads were available nice and early (7am). The 4bd dorm I stayed in was cleaned daily. Only negative thing I could say is the blankets given out were incredibly small. Overall - Great price, would definitely stay again.
    Canada, Couple, 31-40
  • 8.0


    21 Feb 2019
    There is a leisure area at fifth floor where we can have leisure activities there. We can read, browse the internet, chit-chat, having some drinks, do some yoga, or just relax our minds there. The scenery is amazing. I have met some new friends there. Appreciate the atmosphere and have a nice stay there. However, the location might be not so strategic to the tourists spots. It takes sometime to reach there. Overall, it's still a good choice if you pay a visit in Penang.
    Malaysia, Female, 25-30
  • 7.1

    Very Good

    21 Jun 2019
    Perfect stay for George Town. In a quieter area, 10 min walk from lively bars and 20 min from the sea/Jetty area. We were able to check in at around 2am after our coach journey from KL which was good of the hostel, reception is 24 hours so not a problem. Staff not the liveliest bunch when checking in/out. Breakfast literally just bread/toast/spread etc. Facilities not the cleanest but super cheap, and would definitely stay again if in the area.
    England, Female, 25-30
  • 6.9


    05 Dec 2018
    Staff were helpful, but could use a little smile. Wifi was shocking, onky real place to get wifi is bottom or top floor.
    England, Couple, 25-30
  • 6.0


    01 Feb 2019
    The hostel building and facilities are beautiful, modern, and clean. That’s were the positives end. I felt that I was bothering staff whenever I asked them anything. Breakfast was toast and coffee- there was no atmosphere- no one talked to each other ever- it was so weird and uncomfortable. I booked 5 days initially but wish I could have left after day 1. This is probably a great place for families, couples, or groups- but not for solo travelers.
    USA, Female, 31-40
  • 3.1


    31 Oct 2018
    This is the perfect hostel for you if you enjoy being woken up at 3am CRAWLING WITH BEDBUGS!! and spending the whole of your stay in Penang hot washing/drying everything you own. After three years of backpacking I can honstely say this is the WORST hostel I have ever stayed, when we informed the staff about the 10 bedbugs found on several beds in the dorm they not only admitted to knowing there was an issue through the whole hostel but told us that it’s not that big a deal. Pls don’t stay here
    Australia, Female, 18-24
  • 2.0


    17 Dec 2018
    Overpriced double beds. Pictures unlike the ones saw. For RM95 I could stay in a better looking hotel with better facilities and an en suite toilet. They also practice a so called “electricity saving” thing where there won’t be any air con from 12-5pm and u would have to collect your air con remote from the concierge. Also, there are a total of 4 toilets at level 4. But only one shower can be used. Rooms are dirty with crumbs and dust, spoon isn’t washed as well. WiFi is bad as well.
    Malaysia, Mixed Group, 18-24
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  • Free Breakfast
  • Free WiFi
  • Air Conditioning
  • Book Exchange
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • 24 Hour Reception
  • Airport Transfers
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's