Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Policy (on balance payable*):
Less than 7 days notice - full cost (100%) fee payable.
Less than 14 days notice - 50% of total cost incurred
Full refund for 15+ days notice of cancellation.

* i.e. does not include initial deposit paid to hostelworld.

If you want to check in after 8.00pm you MUST contact reception on 0800 3774545 prior to booking via phone, OTHERWISE we CANNOT guarantee that someone will be available to let you into the building.

Additional Terms and Conditions

A key deposit of $20 (per key) is payable at the time of check-in. The $20 will be refunded at check-out, once the key is returned.

Please note: no sleeping bags are permitted - all beds are fully made up.

If you want to check in after 8.00pm you MUST contact reception on 0800 3774545 prior to booking via phone, OTHERWISE we CANNOT guarantee that someone will be available to let you into the building.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Alcohol rules apply - NO alcohol permitted in ANY rooms or carpeted areas. NO alcohol in communal areas after 10:30pm

Stag and hen parties are NOT PERMITTED. We reserve the right to cancel bookings made for these purposes and no refund will be given.

Reception is open until 8.00pm.

Stag/hen groups are NOT permitted. We do reserve the right to refuse any group bookings for this purpose - bookings will be cancelled at check in and no refund given as late cancellation fees will apply.

We have a 24hr cancellation policy. For group bookings there is a different cancellation policy. Please contact us after booking to enquire.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

We offer FREE unlimited WiFi, tea and coffee. If you are looking for an affordable, relaxed and friendly place to stay in Taupo with spectacular lake views, then Tiki Lodge is the backpacker lodge for you! With one of the best locations in the city, in a clean and safe place, you will definitely enjoy your stay at Tiki Lodge. Its prime location near the heart of town ensures excellent views and easy access to the town centre for great shops, cafes, and restaurants. Plus, we’re only a 2-minute walk to the shores of our famous Lake Taupo.

Cook up a treat in our large well-equipped kitchen boasting 3 ovens and including free oil, tea and coffee. Make new friends in our spacious chilled lounge and relax in our cosy T.V room. We also offer free onsite undercover parking, high-pressure showers, storage lockers, comfortable beds, and BBQs on the picturesque balcony.

There is so much to do in this beautiful region and our friendly staff are here to help with all your booking needs. From the Tongariro Alpine Crossing to skydiving, bungy jumping, rafting trips, trout fishing and kayaking, there is something for everyone! We also have bikes for hire onsite for all the great trails in Taupo and surrounding areas.

With our relaxed and friendly vibe, cosy feel and awesome staff, your stay with us will be a memorable one! We look forward to having you stay! View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.5

  • Location 9.0

  • Staff 8.8

  • Atmosphere 8.5

  • Cleanliness 8.5

  • Facilities 8.5

Latest Reviews

  • 10.0


    18 Oct 2019
    Great, met nice people, super clean and tidy, nice comfy beds, great location
    England, Female, 25-30
  • 9.7


    10 Jan 2020
    Great hostel, great staff.
    Denmark, Male, 31-40
  • 9.7


    03 Nov 2019
    Awesome location with a view of the lake from the common room deck! Free toast/cereal and a nice clean kitchen. The beds were comfy and the rooms were spacious. But no lockers in the rooms and most people left the room doors unlocked. There are some lockers in the hallway. Great spot!
    USA, Couple, 25-30
  • 9.1


    31 Dec 2019
    Value wise it's one of the better hostels in the area. Everything is clean. they have lockers outside the room. They have fast wifi. Staff is friendly and big enough kitchen. Only bad thing is the kitchen area is closed by 10:30.
    Netherlands, Male, 31-40
  • 8.9


    11 Feb 2020
    Great place!! Really good value and free breakfast (jam, toast, cereals). The wifi could be a little faster but other than that everything is perfect!
    Canada, Female, 18-24
  • 8.6


    22 Nov 2019
    Bit quiet but nothing bad about it except there was nowhere to lock bags in the rooms.
    England, Female, 18-24
  • 8.0


    01 Feb 2020
    Free breakfast 🙂
    Ireland, Female, 25-30
  • 7.4

    Very Good

    26 Oct 2019
    Apparently, our stay wasn't really a pleasant experience. I made a booking for two beds in a female-only dorm. However, after arriving at the hostel, we were told that the same beds had been booked by someone else. My friend and I were given beds in separate dorms which had both girls and guys, and were given $10 off from the total! (could have done better imo) I wasn't thrilled, but we had no choice as it was a long weekend and all other hostels were completely booked.
    New Zealand, Female, 25-30
  • 7.1

    Very Good

    21 Dec 2019
    People are there to simply do the crossing, which is fine, But atleast have the courtesy to get your things ready the night before and NOT wake people up with russling of bags & slamming of doors at 4am. People here just had no respect for anyone else at all, especially the older guests (I'm 27). THe staff were great, facilities we nice and clean and alot of them. Lockers are outside rooms. The beds had extra slats that dug into my hips overnight and made it excruciating overnight.
    England, Female, 25-30
  • 6.3


    23 Dec 2019
    The value for money was good but I have had better. The place wasn’t very clean, the dining tables always had crumbs and was sticky. It really sucked that they would close the kitchen area off at 10:30 so people were very loud in the halls instead. Some guests were very disrespectful. The sign on the door also said open at 4:30am but really they didn’t open it until at the earliest 8am. I really like being up early so having all my food locked up in the kitchen was very inconvenient.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Wi-Fi