Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any deposit amount paid direct or with any third party partner is non refundable.

If you cancel your booking with less than 24 hours prior to your arrival your credit card will be charged for the full amount of your reservation.

Cancellations with more than 24 hours notice will not be charged, although any deposit amount paid will not be returned.

Additional Terms and Conditions

Valid Passport and Visa are required at check-in. Photocopies are not accepted.

Check-in - 14:00 hours
Check-out - 11:00 hours

Cash only - Top Banana only accepts cash payments. Credit cards are only needed to guarantee your booking.

Deposits - We ask our guests a deposit for room keys and also towels (available upon request) as a simple measure to ensure their return. Deposits are fully refunded when those items are returned to us when checking out.

Note: Breakfast is available at the restaurant but not included in the room rate.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Awesome Cleanliness
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Property Description

A legend in it's own right, Top Banana Guesthouse on street 278 sits snugly in the heart of the city offering a safe and comfortable environment for our guests. Check out our great rates, tasty food and kicking bar at one of the longest established backpackers guesthouse bar and restaurant.

Top Banana has been operating for 17 years and has become one of the most popular places for travelers and expats alike. Come find out what all the fuss is about.

We have free Wi-Fi that extends to the rooms and our rooftop restaurant and bar serves a range of Khmer and international dishes, as well as a vast drinks menu. The cool rooftop chill out area in the day becomes a bustling bar at night with some live music and other events to entertain our guests.

The dorm rooms have lockers and shared bathroom facilities along with a/c and large single beds. The private rooms available have en-suite bathroom and with a/c options.

Our guests have access to the next door neighbor's swimming pool, provided they use their bar / restaurant facilities.

Airport / bus transfers and day trips can be arranged at the tour desk along with visa's for your onward trip.

Top Banana is just a few minutes walk away from Lucky Supermarket, Wat Lanka, Independence Monument and 10 minutes from Boeung Keng Kang Market, the Royal Palace, the National Museum, Wat Phnom and the Tuol Sleng Museum. Phnom Penh International Airport is around a 30-minute journey.......traffic permitting. View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 8.7

  • Location 8.7

  • Staff 5.3

  • Atmosphere 4.7

  • Cleanliness 7.3

  • Facilities 5.3


Latest Reviews

  • 10.0

    Superb

    07 Jan 2019
    Good fun, clean and comfy too
    Australia, Male, 18-24
  • 9.4

    Superb

    16 Mar 2018
    Only stayed here for one night but it was good! Good location, nice bed, nice bathrooms
    USA, Male, 18-24
  • 8.6

    Fabulous

    02 Jun 2019
    Best hostel I’ve ever been to, been travelling for 4 months.but i bit quitet
    England, Female, 25-30
  • 8.3

    Fabulous

    21 Jul 2018
    Noisy. But that was to be expected. Bring earplugs.
    Netherlands, Male, 31-40
  • 8.0

    Fabulous

    28 Apr 2019
    Overall a decent place, they changed me from a 6 bed female dorm to a 10 bed mixed when I got there. Probably could’ve informed me sooner but luckily I wasn’t bothered. Had heard that this place was known for parties but it was a bit dead other than when the Mad Monkey pub crawl showed up.
    Australia, Female, 18-24
  • 7.1

    Very Good

    01 Feb 2019
    Only stayed one night before heading to Kampot & was fine as somewhere to get a little bit of sleep. The beds weren’t very comfortable, and it was quite loud with it being a Saturday night. Definitely catering to a young crowd who want to be at a party hostel. Probably wouldn’t stay for longer than one night.
    England, Female, 25-30
  • 6.9

    Good

    01 May 2019
    The rooms are a good size (we booked a double), the ac works well and it seemed clean enough if it wasn’t for this sofa/futon that was in there as it was covered in very questionable stains. The staff aren’t particularly friendly but will help sort out visas, buses etc. Beware if booking the day tour that entrance and guides are not included and it doesn’t allow much time at all in each place. The half day is much better. Not much atmosphere or things to do but it’s cheap and comfortable.
    England, Couple, 25-30
  • 6.0

    Good

    05 Apr 2019
    Went to check in before two other people that walked in and the guy working chose to check them in first because they were from the same country. He then proceeded to talk to them for 30 minutes and make drinks for other people before deciding to check us in. Finally another woman came over to check us in and despite me saying my name numerous times she still charged me under the wrong name. When she finally fixed it she gave us cards for a free coffee which I guess was nice. Wouldn’t stay again
    USA, Female, 18-24
  • 5.7

    Rating

    21 Jun 2019
    If you want to stay in a windowless room that smells unbearable, this is the place for you. The staff were so unhelpful, we were recommended a restaurant that didn’t exist. We were also overcharged at check in this process seemed a little unorganised. It was very quiet, making the atmosphere weird and eery. If the qualities of a new friend include a 50 year old man doing balloons every other minute from 3pm, you will friend your best mate here.
    England, Female, 18-24
  • 5.4

    Rating

    17 Jul 2019
    Terrible hostel. Staff are unfriendly & unhelpful. On arrival, no one was there to help we had to walk around trying to find a member of staff. Laundry was 5 hours late after asking for it multiple times. Pictures make it look much more exciting and social than it is. When asking for information, staff were very dismissive. Gave us wrong info for visas for Vietnam caused massive issues at boarder. Food is expensive and alcoholic drinks are watered down. Staff member also had a nap in our room.
    England, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Safe Deposit Box
Services
  • Laundry Facilities
Food & Drink
  • Bar
  • Restaurant


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