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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
10.0
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Topsky Hostel provides quality accommodation in the heart of Siem Reap, offering spacious rooms with free wifi just 5 minutes walk to Pub Street, Old Market & 3 minutes from the Night Market also all guests can use the swimming pool at partner hostel for free
Our manager Mr Manh speaks Khmer, English & fluent Japanese after living in Japan for three years. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0


Latest Reviews

  • 10.0

    Superb

    18 Feb 2017
    Very comfortable and clean. Close to the main tourist night market part of town but not too close. Great staff!!!! Everyone working there is super sweet and helpful.
    USA, Female, 31-40
  • 8.6

    Fabulous

    03 Aug 2017
    The rooms are located in an old French Style Building which has high ceilings and gives a feeling of being in another time. I choose to get a private room with a double bed. The room was quite spacious and clean. Bathroom was clean. Only one overhead light in the ensuite room. Staff was helpful and able to answer all my questions. One of which was "Is the rooftop bar for which you are named open?'. Reply "no" as it is monsoon season. A bit of a bummer as that was a big selling point to me.
    USA, Male, 41+
  • 8.3

    Fabulous

    19 Apr 2017
    Best value for private room in SEA. Decent location. Staff was pretty much never around to help and we ended up having to book our onward travel from somewhere else. No one was at the rooftop bar on any of the four nights we were there. Even so, I would stay again. Comfy bed, great Ac, hot water with good pressure. Those conveniences are worth more than an inattentive staff.
    USA, Female, 18-24
  • 8.0

    Fabulous

    11 Mar 2018
    Nice and quiet away from noise
    England, Male, 25-30
  • 8.0

    Fabulous

    11 Nov 2017
    Clean and great staff but not much of an atmosphere and you have to walk a bit to get to the main pub street. Nice large single rooms.
    USA, Male, 31-40
  • 8.0

    Fabulous

    17 Feb 2017
    Stayed in one of the twin rooms. Had A/C and a fan which was good! Towels provided and some toiletries! The rooftop bar is really nice - would definitely recommend going! Helped us to arrange onward transport! Not bad!
    England, Couple, 18-24
  • 7.4

    Very Good

    23 Aug 2017
    The staff is so sweet and helpful. Very bare bones accommodations, but it gets the job done. Food in the restaurant is great, too.
    USA, All Female Group, 31-40
  • 6.3

    Good

    15 Feb 2018
    The staff were always happy to help and answer questions any time of day, however the dorms were dark and cramped with no lock/key (although they did provide lockers if you bring your own padlock). We booked in to a 10 bed mixed dorm but were given a small room of only 6. The advertised roof terrace appeared to be pretty much closed as it was dark with no bar staff and no one up there but no explanation. The pool you can use in a neighbouring hostel is a 5 minute walk but worth it.
    England, Female, 18-24
  • 5.1

    Rating

    14 Mar 2017
    There was no proper ventilation, there was a horrible musty smell in the room.
    Italy, Female, 25-30
  • 4.3

    Rating

    16 Feb 2017
    I arrived to Siem Reap after a 6 hr bus trip. They picked me up from the station and took me to topsky. I got my luggage out of the tuktuk just to be told it was full and they wanted to take to another place. I refused and asked for a money refund as I seriously research the places I'm staying and as a single woman I wasnt going to let them take me to an unknown location. It was very disappointing and frustrating. It was a lack of respect. You arrive tired and the least thing you need is this.
    Italy, Female, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Wi-Fi

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