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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/22
Book more than 7 days in advance for Free Cancellation.
8.3
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Town House 23 Saigon is perfectly located just a few steps away (about 200m) from Ben Thanh market which is the heart of Saigon. Meanwhile, the vibrant backpacker area (Pham Ngu Lao st., Bui Vien st.) can be reached just about 5 minutes on foot. Other main tourist attractions are almost walkable around.

Town House 23 Saigon proudly brings you the newest and cleanest private rooms, including twin and double rooms. Besides, we also have a comfortable dormitory for groups. Facilities are fully equipped including air conditioner, hot water, cable LCD televisions, free WIFI. We offer complimentary breakfast for all guests.

Our highly-experienced staffs are more than happy to provide you the most helpful information about the city and tourist attractions. We are always available to accommodate all your needs. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.9

  • Location 9.3

  • Staff 8.7

  • Atmosphere 6.8

  • Cleanliness 8.4

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    19 Nov 2019
    We stayed in the 3 person family ensuite room. It was very clean, shower was nice, and AC worked well. The free breakfast was delicious and made to order. The staff was very friendly and helpful. It was right near the Ben Thanh Market and thus close to good places to eat and great shopping.
    USA, Female, 25-30
  • 10.0

    Superb

    15 Oct 2019
    Great location, friendly staff, good breakfast
    England, Male, 41+
  • 9.7

    Superb

    25 Jul 2019
    My brother and I both stayed at Townhouse 23, in two private rooms, and had a wonderful experience! The location is unbeatable. Lots of cool restaurants, cafes and even a brewery are located right on the same block and/or very nearby. It is an easy walk to many of Saigon’s cool neighborhoods and popular sights. Moreover, the staff was great, particularly Su shi (sp?), who was informative, great to chat with and full of excellent recommendations. Loved it here!
    USA, Female, 31-40
  • 9.7

    Superb

    12 Jun 2019
    This was a really good hostel. Very clean and a little bit away from walking street so it was quieter, but still in a fun location! Breakfast was also yummy. Would definitely recommend.
    England, Female, 18-24
  • 9.4

    Superb

    08 Sep 2019
    Really appreciated how patient the staff was. It was raining very hard when we arrived, and the water starting coming in through the window, so they moved us. My dad was annoyed by a dripping sound from the bathroom, so they moved us. There was a bit of a musty smell in the next room, so they moved us again. Felt so bad, but really appreciated them accommodating us. Rooms were clean and nice. Staff helpful.
    USA, Mixed Group, 25-30
  • 9.1

    Superb

    27 Dec 2019
    Great location and chilled atmosphere. No opportunity to socialize with anyone. Staff is friendly. Private room was very comfortable. Breakfast repetitive but good. Book tours and taxi on own outside. Grab is cheaper
    USA, Female, 31-40
  • 8.6

    Fabulous

    02 Nov 2019
    Didn’t end up staying here, because hostel world over booked (for the second time during my trip, sort it out hostel world). So I can’t give a full review, BUT the guy on the desk explained what happened when I arrived, He refunded me my deposit, and got me a room across the street that was actually better and cheaper than what I had booked, all within about 20 minutes of my arrival. Good location, helpful staff...lobby looked clean and modern 👍🏻
    England, Female, 25-30
  • 8.0

    Fabulous

    22 Dec 2019
    +What we liked: Free breakfast. Cosy, quiet room. Comfortable bed and good shower. -What we didn't like: No water refill, only small (355ml) single-use plastic bottles in room. No steady airflow from A/C. There were ants in the room and in the breakfast area. First picture on hostelworld shows an inexistent common room
    Switzerland, Couple, 25-30
  • 6.3

    Good

    14 Jan 2020
    No frills space. Clean enough and centrally located. Staff was very nice and helpful!
    USA, Couple, 25-30
  • 3.7

    Rating

    24 Nov 2019
    I have never seen so many ants- in the bed, in the food, everywhere. And the staff made you feel like simple questions were a waste of their time.
    USA, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
Entertainment
  • Wii


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